Business Computing

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Business Computing

• Presented by
• Kofi Kwarko
• Business Development Manager
• Ghana-India Kofi Annan ICT Centre of Excellence.
• Advance Information Technology Institute (AITI)

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Shop Factory Transport Secretarial Handicraft etc

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(No Transcript)
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Business Computing

• Using a digital process to gather, transform,
  model, transmit across communication lines
  network cable b/w PCs, phone, TV, internet etc
• Any activity that produces or offers goods and
  services to a customer can be considered as
  Business

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Definition of Business Computing

• Industry definition
• Any digitized process that facilitate the
  operations of any enterprise.
• Computer-based systems used to achieve business
  objectives

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Information Technology

• 3 Areas
• IT 4 Administration
• IT 4 Industry
• IT 4 ?

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Classification
Which ones do you consider as business computing

• B2B

• B2G

• B2C

?

• C2C

• G2C

• G2B

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ICTs Usage

• It is no more the sole preserve of big
  corporations but a necessity for most business
  and a must for growth and partnership in the
  global economy

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Essence
Business
Customer
Value
Profit Market presence
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Computerization

• Old rule Information can appear in only one
  place at one timeTechnology Database and
  networkingNew rule Information can appear
  simultaneously in as many places as it is needed
• Old rule Only experts can perform complex
  workTechnology Expert (or Sophisticated)
  SystemsNew rule A generalist can do the work
  of an expert

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Computerization

• Old rule Business must choose between
  centralization and decentralizationTechnology
  Telecommunication networksNew rule Business
  can simultaneously reap the benefits of
  centralization and decentralization
• Old rule Managers make all decisionsTechnology
  Decision Support SystemsNew rule
  Decision-making is part of everyones job

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Computerization

• Old rule Field personnel need offices where they
  can receive, store, and transmit
  informationTechnology Wireless data
  communication and portable computing devicesNew
  rule Field personnel can be connected
  anywhere, anytime
• Old rule The best contact with a potential buyer
  is personal contactTechnology Multimedia,
  Interactive SystemsNew rule The best contact
  with a potential buyer is effective contact at
  buyers convenience

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Computerization

• Old rule You have to find out where things
  areTechnology Automatic identification and
  tracking systems Data Mining Search
  EnginesNew rule Things tell you where they
  are
• Old rule Plans get revised periodicallyTechnolo
  gy Real-time Monitoring System High performance
  computingNew rule Plans get revised
  instantaneously

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Stages of Computerization

• Business Process Automation
• Business Process Improvement
• Business Process Reengineering

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Trend
Cost/ efficiency
quality
Value innovation
time
customization
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Trend
Creation of New Business
2000 ?
Enterprise Strategy
Enabling Front office
Automating Back office
1960
Technology infusion
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Sample Trend
?
2000 ?
OLAP
Customer services
inventory
1960
Technology infusion
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Steps to Integrate
Change management process to facilitate the
introduction of new technologies
Technologies necessary to support the systems
System to capture and provide the information
Information required to drive and facilitate the
business function
Understand the business functions or goal of the
business
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What to Know

• Business is business

Critical Success Factors
Strategic Business Objectives
ICT Application
Business Process
Performance Indicator

• ICT should be seen as an enabler and not the
  business

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Factors - Ghana

• Skilled personnel
• Knowledge drivers (leaders)
• Project managers
• Appropriate innovative technology
• Infrastructure?
• Funding
• Solution track

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Business Opportunity

• Enormous
• What is the medium which we can best utilized
  now?

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JIT Business
Business (US)
Client (Ghana)
Finance (London)
Assemble (Mauritius)
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Success
Knowledge creators or learning companies
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• Thank you