Self-Service Web Based Tax Clearance Placing tax responsibility where the responsibility lies

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Self-ServiceWeb Based Tax ClearancePlacing tax
responsibility where the responsibility lies

• http//www.ksrevenue.org/taxclearance.htm
• Kansas Department of Revenue
• Jeff Scott, Compliance Enforcement
• Aron Montaini, Business Intelligence

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Brief
http//www.ksrevenue.org/taxclearance.htm

• In April, 2003 Governor Kathleen Sebelius
  signed an executive order, establishing a Tax
  Clearance program for state new-hired employees.
  Since that time, further legislation has been
  passed empowering the Kansas Department of
  Revenue to expand Tax Clearances, covering a
  broad range of initiatives.
• Tax Clearance Programs to Date
• State new-hire employees State Universities
• State Fairshare payroll match State appointed
  officials
• Professional Licensees Lottery distributors
• State contracted vendors Vehicle dealer
  licensing
• State purchasing
• Sale of businesses

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Stats
http//www.ksrevenue.org/taxclearance.htm

• Tax clearances processed to date
• Total 68,845 Compliance Rate 90
• State Vendor Contracts
• Historical compliance 86
• Current compliance 97
• Vehicle Dealer Licensing
• Historical compliance 69
• Current compliance 94

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Expansion
http//www.ksrevenue.org/taxclearance.htm

• Several other opportunities exist for tax
  clearance.
• State issued grants to businesses and individuals
• Local government level contracts
• Procurement
• 105 Counties in Kansas, 628 cities
• League of Municipalities
• Kansas Association of Counties
• Kansas State Chamber of Commerce
• University contracts
• Business licensing

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Increased Volume\Increased Work
http//www.ksrevenue.org/taxclearance.htm

• With each new tax clearance initiative, comes
  increased volume of requests (TC applications).
• Current practice involves manual account review
  averaging 3 to 5 minutes per account.
• This contributes to about 860 hours or 22 work
  weeks spent on processing tax clearance
  applications alone.
• An electronic solution was needed!

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Solution
http//www.ksrevenue.org/taxclearance.htm

• Self-Service Web-Based Tax Clearance
• Putting tax responsibility
• in the taxpayers hands.
• Easy access web portal
• No sign-in or password required
• Quick turn around - One day
• If TC passed Issued verifiable certificate
• If TC failed Provided with a contact number for
  rep
• All data archived Dynamic reporting available

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Application
http//www.ksrevenue.org/taxclearance.htm

• Unique solution that
• eliminates the need for a log-in.
• Did not want taxpayers to have to remember
  another user ID and password.
• Using combinations of transaction IDs and
  confirmation numbers, KDOR ensures security of
  the users SSN, FEIN, and personal information.
• User must retain a transaction ID (no different
  than commonly used purchase order numbers), which
  must match the SSN/FEIN on the application to
  retrieve TC status.

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Application Home Screen
http//www.ksrevenue.org/taxclearance.htm

• Options
• Submit a new TC request
• View pass/fail status
• 3rd party confirmation number verification

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Application Request Form
http//www.ksrevenue.org/taxclearance.htm

• Basic demographics. Different forms for
  Individual, Business, and Sole Props
• Questions for past three tax years
• Did you file if not reason (drop down box)
• Relationship to requestor Self, CPA, Other

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Application Transaction ID
http//www.ksrevenue.org/taxclearance.htm

• Taxpayer must retain this ID number in order to
  retrieve status.
• TC status will be available following business
  day. Nightly batch matching runs.

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Application Status Retrieval
http//www.ksrevenue.org/taxclearance.htm

• Taxpayer must have transaction ID and
  corresponding FEIN/SSN that they entered on the
  application to continue. This step eliminates
  spamming.

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Application Certificate
http//www.ksrevenue.org/taxclearance.htm

• If the tax clearance has passed, certificate
  issued with a confirmation number.
• If the clearance failed, screen will say Cannot
  process request, please call

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Application Verification
http//www.ksrevenue.org/taxclearance.htm

• Allows 3rd party verification of a confirmation
  number. Provided a security layer to minimize
  certificate tampering.
• Certificate valid for 90 days.
• If the EIN and confirmation number do not match,
  user provided with message stating Cannot
  verify.

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In Summary
http//www.ksrevenue.org/taxclearance.htm

• All responsibility of obtaining tax clearance
  lies with the taxpayer as it should.
• Revenue representatives still available for
  account resolution via phone to resolve any
  outstanding issues.
• Application allows Revenue reps to override
  online status and issue a certificate.
• This is and easy, user friendly and secure
  solution.

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Questions - Comments
Self-Service Tax Clearance http//www.ksrevenue.o
rg/taxclearance.htm Report Tax Fraud
http//www.ksrevenue.org/taxfraud.htm

• Kansas Department of Revenue Contacts
• Jeff Scott, Chief Compliance Enforcement Officer
• Jeff_Scott_at_kdor.state.ks.us
• Aron Montaini, Business Intelligence Manager
• Aron_Montaini_at_kdor.state.ks.us