FUNCTIONS OF MANAGERS

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FUNCTIONS OF MANAGERS
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FOUR FUNCTIONS

• First stated by Henri Fayol(1841-1925)-French CEO
• Now stated as
• 1. Planning
• 2. Organizing
• 3. Leading
• 4. Controlling

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PLANNING ORGANIZING

• Planning -- Setting firms goals plus the way to
  accomplish them
• Organizing -- deciding structure of
  decision-making
• What will be done, by whom, for whom

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LEADING CONTROLLING

• Leading-- Motivating employees to achieve firms
  objectives
• Controlling --
• Monitoring progress toward goals
• Taking corrective action

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TYPES OF MANAGERS

• 1. TOP MANAGERS
• 2. MIDDLE MANAGERS
• 3. FIRST-LINE MANAGERS
• 4. TEAM LEADERS

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MINTZBERGS ROLES OF MANAGERS

• 1. INTERPERSONAL
• 2. INFORMATIONAL
• 3. DECISIONAL

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ESSENTIAL SKILLS FOR MANAGERS

• 1. TECHNICAL SKILLS
• 2. HUMAN SKILLS
• 3. CONCEPTUAL SKILLS

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ADDED ESSENTIAL

• MOTIVATION TO MANAGE
• How enthusiastic is an employee to manage the
  work of others
• After all getting work done through others is
  what management is all about

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TEN MISTAKES OF MANAGERS

• 1. Insensitive, intimidating, bullying
• 2. Cold, aloof, arrogant
• 3. Untrustworthy
• 4. Too ambitious, playing politics
• 5. Specific performance problems

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TEN MISTAKES OF MANAGERS, cont

• 6. Overmanaging -- not delegating
• 7. Ineffective staffing
• 8. Cant think strategically
• 9. Cant adapt to different bosses
• 10. Overdependency on mentor

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COMPETITIVE ADVANTAGE THROUGH PEOPLE

• PRODUCT OR SERVICE BEING EQUAL
• ADVANTAGE RESTS WITH EMPLOYEES WHO ARE BETTER,
  MORE COMMITTED
• EMPHASIZES SOCIAL NATURE OF THE FIRM