Presentacin de PowerPoint

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Madrid samurSOCIAL Service Perspective of
Street Teams Rubén Andreo Cánovas José
Antonio Hernández Mondragón
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SAMUR SOCIAL STREET TEAM ORGANIZATIONAL CHART
SAMUR SOCIAL, Homeless and Social Rehabilitation
Department
SAMUR SOCIAL Central 112/900.
100. 333
MOVIL UNITS
STREET TEAMS
RESOURCE NET
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AREA DISTRIBUTION AND STAFF OF STREET TEAMS
8
16
21
6
5
7
9
4
20
1
15
1
3
14
2
19
13
10
12
11
18
17
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GENERAL OBJECTIVES
Improve/guarantee social atention for citicens
Atent social emergencies and homeless at streets
Assess homeless reality
Identify locations and environment of these
groups
Analize characteristics to design intervention
models
Analize their necessities to design resources
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SPECIFIC OBJECTIVES
Atent social emergencies (individual and
colective) at street 24 hours/day, 365 days/year.
Users Follow up
Homeless precosious detection/asistance
Give information about/advice on/derive to
other resources (health, social services, ...)
Improve Quality of life and habits
Give fast response to any social necessity at
street

• Make other interventions asked by Police, City
  Hall Social Services technicals...

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USERS

• Homeless

Lost people
Adults on mendicacy
Children
Women victim of violence
Mental disordered, people and/or substance
abusers
Inmigrant and foreigner people
Just arrived or people on transit
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CRITERIA FOR INTERVENTION WITH HOMELESS

• User agreement

Confidentiality
Respect to his/her time and freedom
Unconditional acceptance
Human and citicen rights guarantee
No value juzgment
Rationality/Objectivity
Good rapport
Emotional control
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INTERVENTION PROCESS

• 1st Interview
• Assessment/ (Prognosys/ Diagnosys)
• Individual Intervention Planning (goals)
• Later Follow up

Initial contact
Later Contacts

• Detection
• Approach
• Introducing

• Individual intervention Plan developement
• Social Support
• Follow up (Entailment)
• Mental Disease YES MHT (Homeless) C.M.
• Older than 65 MHD Elderly on Risck Team
• Assesment (Intervention, derivation or close)

• Reject Intervention and/or Resources
• Assessment
• Mental Health disorders
• No Mental Health disorders
• If no risk, interventions are delayed

Time
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INTERVENTION STRATEGIES
Flexibility to reactions and acts
Creativity and personal resources development
Active listenning, silences respect
InterviewLinear, round and reflexive questions
Improve user participation and implication in
process
Reinforcement and positive attidues to change
Low Threshold (professional and user
intervention)
Motivation (professional ant to user)
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STREET TEAMS TO MENTAL HEALTH TEAM DERIVATION
PROCESS
Detection SAMUR SOCIAL Street Teams
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DIFFICULTIES IN INTERVENTION WITH HOMELESS PEOPLE
Street and environment
Help regection
Interagency co-ordination
Social aspects
Resources
Citicen attitude
Administrative tasks
Social isolation
Languaje
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DIFFICULTIES IN INTERVENTION WITH HOMELESS PEOPLE
Basic necessities
Food
Mental disease Dual Pathology
Psico-health aspects
Illegal substances abuse
Clothes, hygienic
Alcohol abuse
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CHRONIC HOMELESS PEOPLE PROFILE

• Most of them use to sleep at streets

• Most are involved on mendicacy active or passive

• No connectios with Social, Health service nets

• Institutional rejection

• No social or familiar bonds

• Unprotected mental health people (dual pathology)

• Strong addictions (alcohol or illegal substances
  abusers)

• Poverty and very hard material conditions

• Not interest or lack of spectative on RMI and
  other income resources

Fuente Informe Personas sin techo en Madrid
Marzo de 2003.Pedro José Cabrera y Maria José
Rubio
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Red de Recursos para PSH
Specific Resources

• Equipos de Calle de Samur Social (Ayto. Madrid)
• Centro de Baja Exigencia Puerta
  Abierta(Ayto.Madrid)
• Centro Abierto (Ayto. Madrid)
• Campaña del Frio Marzo-Noviembre (Ayto. Madrid)
• Equipo de Salud Mental para PSH (C.A.M.)
• Fundación RAIS
• Asociación Realidades
• Voluntarios (Solidarios para el Desarrollo,
  Amauta)

• MEN
• San Juan de Dios
• Santa María de la Paz
• San Martín de Porres
• WOMEN/MEN
• Centro de Acogida San Isidro (CASI)
• Hogar Jesús Caminante
• CEDIA (Centro de Noche)
• Albergue Misioneras de la Caridad
• WOMEN AND CHILDREN
• Apostólicas del Sagrado Corazón de Jesús

• CASI
• Luz Casanova
• Santiago Masarnau
• Santa María de la Cabeza
• Hermandad del Refugio
• Ave María

General Resources

• RAIS
• REALIDADES

• Rincón del encuentro (RAIS)
• Realidades
• CEDIA
• San Vicente de Paúl
• San Martín de Porres,
• CASI, etc.

• Parroquias, Centros privados, etc.

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THANK YOU FOR YOUR ATTENTION