Recruiting and Retaining Good Citizen Review Panel Members

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Recruiting and Retaining Good Citizen Review
Panel Members

• The State of Illinois

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OUR MISSION

• Review policies and procedures as well as the
  practices established by IDCFS
• We review for effectiveness, gaps in the system,
  and various other issues/practices that may have
  a negative impact on how workers are best able to
  respond and help appropriately

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HOW WE DO WHAT WE DO

• Most groups take one their quarterly meeting to
  work solely on Citizen Review business. This may
  mean reviewing cases, talking with administrative
  staff of the Department or reviewing legislation
• Some groups have chosen to develop a
  sub-committee from their larger group to work on
  Citizen Review matters

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• What often happens is an issue get worked over
  for a period of time
• All the work culminates in the development of
  recommendations to the Department for changes in
  policy, new initiatives, additional practice
  issues etc.
• The four groups have formed an Executive Council
  for Citizens Review

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THE EXECUTIVE COUNCIL

• The Executive Council consists of the chairs and
  vice chairs of each of the groups. ( I should
  note that many of these members were instrumental
  in the Federal Review Process)
• Much of what comes to the surface in the
  individual groups gets channeled to the Executive
  Council for development and action

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• The biggest role of the Executive Council is to
  develop an on-going strategy for community
  outreach and public comment

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POTENTIAL STRATEGIES

• Surveys
• Focus Groups
• Mediated question and response strategies
• Augmenting existing strategies

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STAYIN ALIVE

• Look to those you know
• Look to new and potential retirees
• Keep it lively
• Pre-arrange meetings
• Use teleconferencing and call in
• Make sure your orient new members

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• Give new members copies of the last several
  meeting minutes to bring them up to speed
• Delegate everything doesnt have to be done in a
  big group

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