ECE Governance and Mandate

1
ECE Governance and Mandate

• Andrew M. Hynes
• 8th January 2006

2
Presentation Overview

• What is the ECE?
• Endorse our approach
• Authorise the Project Board
• Mandate for Project Board

3
What is the ECE Components

• Common Computer Desktop
• Standardisation
• Infrastructure
• Integration/consolidation
• Centralised Services
• User Support
• ICT Support Team

4
What is the ECE Major Deliverables

• Universal Service
• Common Applications
• Standard Platform
• Access to business applications
• Standard Peripherals
• Standard roles
• Elective Service
• Elective/restrictive applications
• Extended options to standard platforms
• Extended Roles

• Operational Service
• User Support
• Security
• Business Continuity
• Disaster Recovery
• Remote Access
• Identity Management
• Backup
• Universal Calendar
• Infrastructure
• Research Services
• Capacity Management
• Compliance

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Authorise our Approach

• Maintain existing services
• As defined in COS document (http//www.ict.ox.ac.u
  k/team/ict-cos.xml)
• Moving beyond existing services
• Any change must be supported by business case
• Change must be agreed
• External Research (Gartner, Work Task G, )
• Universitys interests come first

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Authorise Project Board

• ECE Project requires governance
• PRINCE2 Project requires a Project Board
• Small decisive decision making group
• Supported by larger consultative group
• Project Board needs authorisation
• University must delegate authority
• Agree in principle that PB can make decisions

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Mandate for Project Board

• Project Board requires clarity of purpose and
  intent, i.e. a mandate.
• To own the project
• To make decisions
• To refine drivers for the ECE

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What are the drivers for the ECE project?

• Quality
• Services appropriate to world class university
• Maximise interoperability
• Promote user freedom
• Improve reliability
• Enhance existing services
• Introduce missing services
• Minimise cultural change

• Cost
• Cost effective operations
• Support fewer applications
• Use fewer support staff
• Operate with fewer servers
• Time
• Must be completed by next Academic/Financial year