Provisioning 1

1
Provisioning 1
Cross reference to final Interface activity
templates
CP
Pre-Order Check
Product Roll-out
Order Entry
Cancel/ Amend
Status Notification
Request Apptmt.
Actuation Test
Order Complete
Location match
End user Contact detail
CRD
BT attendance req.
Appt. required
Stats/ calls
Effective billing date
Site access detail
Product features
End-user info request
Svc. Actuation notification
Start rental
Request appointment
Request 2 cancel
Service info
Capacity available
Order acknowledge
Order Confirmation
Request 2 cancel
Delays to date
Appt. Required
Service ID
Product available
Firm Number Reservation
Line Info
Jeopardy
Appt. Books
Config/ Line quality
Product Roll-out info
Valid address
Existing Site info
Date
CP attendance req.
Test Results
Valid location
Provide MAC
Wayleave check
Provision handover
Request MAC
Simult. Prov. dependcs
Product features
Number reservation
Wayleave check
Wholesaler
2
Provisioning 2
CP
Order validation
Network/ Pre order Info.
Order Entry
Test/Status Notification
Actuation Test
Cease
End user Contact detail
CRD
Svc. Actuation notification
Effective billing date
Location match
Valid address
Agree sites
Site access detail
Product features
Appt. Req. for test
Account number
Request appointment
Supporting docs
Failed installs
Refuse order
Order acknowledge
Order Confirmation
Order complete
Test Results
Rental liability date
Network Info.
Valid address
Circuit ID/ CLI
Line Info
Billing info
Provision handover
Recover kit
Planning survey
Valid location
Product available
Existing Site info
CDD
Appt. Req. for test
Trib info
Build required
Agree sites
Survey required
Project Mgr Details
Product features
Cancel costs
Wholesaler
3
Repair 1 End-user products
CP
Fault report
Fault diag. reqst
Progress update Additional info
SLA Review
Appointing Charging
Fault Close
Planned outages
Re-open fault
Fault history
Linked faults
Accept/ reject appointment
Authorise
agreement
Failed re-test
Circuit ID
Escalation
SLA breeched
Clock start/stop
Extra info
Access info hazards
Cust contact details
Start rental
Log fault
Test details
Post- analysis
Circuit ID
Authorize charge
Outage time
End-user confirmation
Receipt of fault
New time to fix
Advice of linked faults
Available slots
Fix code
Outage slots
Re-start clock
Circuit ID for check
Payment
Time to fix
Reason
Escalation details
Start/ end time
Appointment slots
Diag test results
Fix details
Repeat fault agreement
Post - analysis
Type of fix
Tests completed
Automated escalation
Appointment against SLA
Planned outages
Cause analysis
Diagnosis
Regular pulse
Extra info
Raise Confirm charge
Test details
Clock start/stop
Outage time
Fault history
Wholesaler
4
Repair 2 Infrastructure products
CP
Raise trouble ticket
Major Incident
Initial Response
Post- Fault
Fix
Close trouble ticket
Escalate test
Appointing
Ticket number
Linked faults
Accept/ reject appointment
Test when fixed
Confirm
Detect incident
Info request
Escalation contacts
Location
Access info hazards
Priority
Test details
SLA claim
Escalation plan
Product ID
Outage time
Details
Confirm test
Time to fix
Ticket ref
Available slots
Fix code
RFO details
Pre-fault info
Payment
Escalation contacts
Diagnostics
Contact details
Appointment against SLA
Major incident info
Fix details
Final incident closure
Post - analysis
Escalation plan
Test results
Rejection
Planned outages
Agreed time
Request test
Fault archive
3rd party details
Wholesaler
5
Send to Bill
CP
Data Entry
Quote
Invoice
Breach
Dispute
Settlement
Complete transact.
Order for work
CP order ref
Dispute register
Remittance advice
Request quote
Invoice data
Invoice
Account ref
Account info
Dispute detail
Invoice refs
Discount schemes
Ancillary/ TRCs
Invoice data
Invoice
Response time
Acknowledgement
Prepare quote
Letter of demand
Raw EDRs
Committed price
RFS date
Service description
Electronic back-up
Send price list/info
Credit issued
Breach notice
E-billing gateway
Expected invoice date
ID (CLI, cct etc)
Planned outages
Resolution
Billing event info
Escalation contact
Billable EDRs
Order ref
currency
Dispute acknowledgement
Payment terms
Invoice ref
Correction EDRs
Inventory ID
Due date
Wholesaler
Final Price