ISDN course slides with Optiset

1

OptisetUsers Guide
2
Guide Objectives

• Upon completion you will be able to perform
  the following Optiset functions if available.
  Some objectives will only be demonstrated.

• Set the Date and Time
• Adjust Audio Functions
• Originate and Answer Calls
• Last Number Redial Feature
• Transfer Calls
• Conference
• Call Forwarding

• Call Pick-Up
• Automatic Callback
• Malicious (Trace-ID)
• Intercom Calling
• System Speed Dial
• Optiset Speed Dial
• Precedence Calls

3
Guide Agenda

• The Optiset Users Guide is divided into the
  two topics
• Optiset Overview
• Feature Function and Operation

4
Moving the Optiset
If you move the Optisetto another line
theOptiset will not workThis function is
reservedfor technicians
5
Siemens Optiset
LCD 2X24 display (Movable)
Red Status Lights
Volume Up Down Keys
12 Programmable Feature/Line
Keys
Built inSpeaker
Dialog Keys
Built in Microphone
6
Basic Optiset with Key Expansion Unit
Key Expansion Unit 1 of 2(Most users will not
haveany expansion units)
Basic Optiset
Provides 16 or 32 additional keys for a maximum
total of 44
7
The Dialog Keys
8
Menu Selections
WED JAN 29 03 935 AM
ltgt
More Menu selectionsare available
9
Idle Menu Tree
10
Setting the Date

• From the Idle Menu
• Scroll to Set Date?
• Depress the Key
• Using the key pad enter the date information
• Press the key to save the input

11
Setting the Time

• NOTE Military time can not be used
• From the Idle Menu
• Scroll to Set Time?
• Depress the Key
• Using the key pad enter the correct time
• Press the key to save the input

12
User Controlled Audio Settings

• User controlled Audio Settings
• Ringer Volume ( during incoming call )
• Speaker Volume
• Handset Volume
• Adjust using the volume control or - keys
• Depress the dialog key to maintain
  the setting
• ( only the first 5 sec )

13
Making or Answering a Call

• Answering a call
• Lift handset
• Lift handset and select the line key
• Press speaker key
• Press incoming line key
• Press dialog key when Answer
  call? is displayed

• Making a call
• Lift the handset dial
• Press speaker key dial
• Press idle line key dial
• Dial desired number
• Lift handset or
• Press speaker key or
• Press idle line key or

14
Last Number Redial

• Your phone will always maintain the last
  number dialed unless power is totally lost to
  the Optiset
• To use the feature
• Scroll to Redial 3701212?
• Then depress the Do not lift the
  handset
• NOTE You can only activate the last number
  redial feature with the Key

15
While on a call

• Menu options are based upon individual device
  feature configuration

16
Privacy
17
Call Transfer

• Press Transfer key
• Auto holds first call
• Optiset will select free Line Key if
  available, or
• Scroll with Dialog keys
• and select Transfer?

NOTE The Optiset may ask that a
line key be selected
18
Call Transfer

• Receive Dial in the display
• Dial desired number

19
Call Transfer

• Receive Ringing and
• number in display

20
Call Transfer

• After answered announce the transfer then
• To complete the transfer press the Transfer
  key again or Select Dialog key when
  Complete transfer? is in the display

21
Backing Out of Transfer

• Backing out of a transfer depends on far you
  have progressed in the transfer function
• Dialing not completed
• Called party does not answer
• Called party does not accept the transfer
• After starting you decided not to transfer the
  call

22
Backing Out of Transfer

• Dialing not completed
• Scroll to
• Depress the Key
• You will receive dial tone
• Begin dialing again

23
Backing Out of Transfer

• Called Party does not answer
• Scroll to
• Depress the Key
• You will be reconnected to the original caller

24
Backing Out of Transfer

• Called party does not accept the transfer
• Let the Called Party Hang-Up
• You will be reconnected with the original
  caller

25
Backing Out of Transfer

• After starting you decided not to transfer the
  call
• Scroll to
• Depress the Key
• You will be reconnected to the original caller

26
3 Party Conference

• Conferencing can be initiated on
• One Incoming and One Outgoing Call
• Two Incoming Calls
• Two Outgoing Calls

• Requires
• At least one available line key
• Option once conferenced
• Drop Last Party and is available on
• Dialog Key or
• A Feature Button

27
3 Party Conference

• While on the first call
• Press Conference feature button key
• The Optiset will put the active call on hold
  automatically
• A line key may be automatically selected or
• Select a line key if asked
• Dial second party
• To complete the conference
• Press the Conference feature key again or
• Select the Complete conference? dialog function

28
Backing Out of Conference

• Backing out of a conference is the same
  procedure as backing out of the transfer
  operation except in one instance you will see
  Conference rather than Transfer

29
6 Party Conference

• 6 Party Conferencing requires a special
  setup on your Optiset and different labeling!
• Contact your unit TCO (Telephone Control
  Officer) because
• this needs to be requested at your local DCO.

• 6 Party Conferencing can be initiated on
• One Incoming and One Outgoing Call
• Two Incoming Calls
• Two Outgoing Calls

30
Sample for 6 Party Conference
Large Conference

• Pick up phone for Dial Tone
• Press Large Conf Button
• Dial 1st Party Number
• Press Add To Conf button
• With Dial Tone dial 2nd Party Number
• Without Dial Tone select Line and dial 2nd Party
  NumberBy Pressing Add To Conf button complete
  ConferenceFor adding more membersPress Add To
  Conf buttonagain and follow Instruction
  beginning with 4. Until last Party is added to
  the Conference

Add to Conf
!
You also can follow the display menu
31
Call Forwarding

• Forwards calls to another telephone
• Call Forwarding is phone number specific
• Call Forwarding is assigned to your primary
  number
• Call forwarding is assigned to a feature button
• The same feature button key will deactivate
  the Call forwarding feature
• Call Forwarding Busy Line (ACT-138) (DACT-139)
• The LED on the Optiset will not be visible
• Call Forwarding Do Not Answer (ACT-135)
  (DACT-136)
• The LED on the Optiset will not be visible

32
Activate Call Forwarding

• Depress your primary line key - you will hear
  dial tone
• Press the Call Forward Key you will hear
  confirmation tone
• Dial the number where this line will be
  forwarded
• Announce the forwarding when the call is
  answered
• The Call Forward LED will be on

33
Call Forwarding

• When Forwarding is
• accepted
• The display will indicate
• the call forward option foronly a few
  seconds
• The Call FWD button LED will remain on until
  forwarding is deactivated

34
Call Forwarding

• Display at receiving
• station of a forwarded
• call
• The station receiving the call has a phone
  number of 314-370-6250
• cfa Call Forwarding Always

35
Deactivating Call Forwarding

• Depress the Call FWD feature Key button
• A Forwarding Off message will be displayed
  momentarily
• The LED will be turned off

36
Call Pick-Up

• Call Pick-Up is initiated using a feature
  access code
• To activate when another line is ringing
• Lift receiver
• Dial 10
• Call Pick-Up can only be used with a number
  that is assigned to your Call Pick-Up Group

37
Automatic Callback
Allows the user to have the systemreturn a call
placed to a busy line
When a line is busy - Hang-up - Go off hook
(use the same DN) - Dial the access code 161 -
Wait for the instructions
The system will monitor the line for 30 minutes.
When available you will receive a special
ringing.
38
Malicious Call Trace - Button
Traces the properties of an incominginappropriate
or harassing call
Hang-Up then pick-up the same linenumber depress
the Malicious(Trace-ID) button or dial 12,
follow theinstructions
A copy of the trace is received atthe Digital
Central Office system

39
Intercom Calling

• Allows the user to call selected stations
  sharing a specific Intercom group
• NOT ALL USERS HAVE AN INTERCOM
• The Intercom can not be used for
• Conferencing
• Call transfers
• Dialing outside destinations
• The Intercom can be conditioned as
• A direct station select function or
• Dialing a selected Intercom user
• The Intercom is only assigned to a feature button

40
Intercom Calling

• How to use the Intercom feature
• Direct station select
• Depress the Intercom feature button
• Dialing a selected Intercom user
• Depress the Intercom Feature button and dial
  the Intercom station number

41
Add/Change System Speed Dial

• Add or Change a system speed dial number (if
  authorized) for
• Speed List 8
• Procedure
• Dial access code 17 (receive confirmation tone)
• Dial the single digit index number (2 - 9)
• Dial number to be entered (receive confirmation)
• Hang Up

42
Using System Speed Dialing

• Dial the Speed Dial index number followed by
  the
• Single digit (2-9) and for Speed 8

43
Optiset Local Speed Dialing

• A Speed Dial number may be assigned directly to
  an Optiset feature key button
• Only one Speed Dial number can be assigned to a
  single feature key button
• To activate Optiset Local Speed Dial function
• Depress the desired feature key button

44
Incoming Precedence calls
45
Outgoing Precedence Calls

• Procedures for outgoing precedence calls have
  not been changed

46
At Times You May See

• Your Optiset may display

• Clear the message by depressing either the
  Select Key or the Escape Key

47
Emergency Power Mode

• During a local power failure you will see

• The Optiset will only have reduced functions
• Handset only - No speaker operations
• Loss of volume control
• LEDs will not function

• The Optiset will remain in this mode until
  normal power has been restored.

48
If you have Questions?

• Please Call The Heidelberg
• Help Desk for assistance
• DSN 119