on

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Presentation on Establishing District Level
e-DISHA Centres
Presentation by Joint Secretary
Director Electronics Information Technology
Department jsit_at_hry.nic.in
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Background

• IT-PRISM, in its 13th meeting held on 01/09/2005,
  approved establishment of e-DISHA Citizen Service
  Centres at Districts, Sub Divisions and Block
  level in a phased manner D-Net in each District
• Dy. Commissioners will identify a space of 1500
  Sq. ft for each e-DISHA Centre.
• Suggested to run project initially in three-four
  Centres on pilot basis in respect of services
  which can be provided straight away.

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• Background
• e-DISHA an IT driven electronic interface between
  the Government and citizens.
• Application software for various public services
  developed by NIC-HRSC in collaboration with the
  DEIT for implementing at e-DISHA Centres.
• Objective
• To facilitate general public to have
  information/status about transactions being done
  with various Government departments at district
  and lower levels and
• To provide effective and timely services to the
  farmers and general public at large.

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CSC
CSC
CSC
CSC
DLeDC DC Office
e-DISHA Kendra
e-DISHA Kendra
e-DISHA Kendra
Front End
e-DISHA Kendra
D.C. Office
S.D.M. Office
DNMC
Social Justice
Municipalities
Back End
Revenue
Transport
UHBVN / DHBVN
Public Health
..
Other Inline Departments
State Data Centre at 9th floor HCS
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One-stop Services
Business
Citizens
Multi-channel Services
G2B Services
G2C Services
ICT
e-Government
KIOSK
Wireless Access Protocol
Smart Devices
G2G Services
Voice Telephony
INTERNET
Bringing Service Delivery Points closer to Common
Citizen Businesses
Government
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Administrative Setup

• Task Force, headed by PSCM, to plan, monitor the
  progress fortnightly, backend computerization,
  finalize the business model, RFP, scrutinize the
  bids, put up the matter before High Powered
  Committee.
• Technical committee to assist the TASK force
• High Powered Committee headed by Chief Minister
  to finalize the valid technical bids.

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Important Statistics of Haryana

• Important Towns 158
• Divisions 004
• Districts 020
• SDMs 047
• Municipalities 068
• Tehsils 067
• Sub Tehsils 045
• Blocks 119
• HSAMB Mandies 106
• Treasuries 020
• Sub Treasuries 081
• Loke Sabha Constituencies 010
• Assembly Constituencies 090

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Services at e-DISHA Kendra
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Officers Responsible for Backend Services
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Implementation Plan

• Phase-I
• To establish and operationalize one District
  Level e-Disha Centre (DLeDC) at every District
  Mini Secretariat by
• 01.03.2006 where constructed space is available.
• 01.09.2006 where building is to be constructed.
• Around 1500 sq. ft. constructed area required.
• DEIT will create ICT infrastructure for DLeDC at
  all mini secretariats as an extension of D-Net
  project.
• Initially 10 service counters proposed to provide
  citizen services.
• Leased line connectivity between DLeDc HALRIS
  Centre, MC at DHq.
• DITS will implement DLeDC project.

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• G2C Services Being Offered at Districts
• Following services are being delivered to
  citizens at one or more districts under different
  names, as per the interest / motivation of
  individual DC.
• Driving License (Learners, Permanent, Duplicate,
  Renewal, addition etc (36)
• Vehicle Registration (New, Transfer, duplicate RC
  etc) (36)
• Issuance of Certificates Residence (18), Income
  (15), SC (17), OBC (17), Handicapped (2)
• Forms Procedures Downloadable forms will have
  to be declared valid along with payment of form
  purchase fee (DTE, BOSE, Univ.)
• Passport application acceptance processing (19)

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• Nakal / Jamabandi for District HQ Tehsil Bar
  coded print outs will have to be declared legal
  by Revenue Department
• Receipt of Applications for Social Welfare
  Schemes Old Age Widow Handicapped Pension,
  Financial Aid to Destitute Children, Scholarship
  for Handicap Children, Family Benefit Scheme,
  Kanyadan Scheme, Widow Daughter Marriage, Indira
  Awas Yojna, Below Poverty Line
• Birth Death Certificates - Registration and
  issuance for District HQ Municipal Committee (8)
• Services related with Arms Licenses (8)
• Services related to House Tax for District HQ
  Municipal Committee (67)
• In the first phase, every DLeDC will provide
  above services

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Bar Code Printing Through Laser Printer
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D-Net Initiative

• D-Net HW, SW (1 Server, 10 PCs, 05 Laser, 2
  Deskjet, N/W Laser, 5 KVA UPS, S/W)
• Districts Already Have 07
• (Hsr, Roh, Snp, SrS, Ktl, Pkl, Grg) PCs,
  printer, Ups with individual officers.
• Covered after 13th IT-PRISM 12
• (Amb, Bhw, Fbd, Ftb, JJr, Jnd, Krl, Krk, Nrl,
  Mwt, Rwr, Ynr)
• Not Covered 01 (Panipat)

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D-Net Initiative

• District Networking (Complete LAN of Mini
  Secretariat covering each room)
• Districts Already Have 04
• (Hsr, Roh, Snp, Ktl )
• Covered after 13th IT-PRISM 14
• (Amb, Bhw, Fbd, Ftb,Grg, JJr, Jnd, Krl, Krk,
  Nrl, Pkl, Rwr, Srs, Ynr)
• Not Covered 02 (Panipat, Mewat)

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D-Net Initiative

• Training Labs
• (10 PCs, Star Office, UPS, Limited LAN of 20
  Nodes)
• Already Have 03
• ( Pkl, Krk, Ktl)
• Covered after 13th IT-PRISM 17
• (Amb, Bhw, Fbd, Ftb, Grg, JJr, Jnd, Krl, Nrl,
  Rwr, Pnp, Mwt, Ynr, Snp, Hsr, Roh, Srs)

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Expenditure Approved under D-Net

• D-NET Project in 12 Districts 1,08,70,808
• LAN in 14 Districts 1,46,25,520
• IT Training Lab in 17 Districts 65,52,000
• ---------------------
• Total Rs. 3,20,48,328
• ---------------------

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DLeDC Requirements - ICT Infrastructure
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• DLeDC Requirements - Site Preparation
• To be got done by respective DCs.
• An amount of Rs. 5 lacs each is proposed for site
  Preparation at 17 locations Rs. 1 lacs each at
  Grg, Ktl, Ynr.
• Seven districts Fatehabad, Mewat, Narnaul,
  Panipat, Rewari, Sonipat, Sirsa may require
  construction of building also.
• Additional Rs. 5 lacs is proposed for
  construction of Building
• IT Society will incur this expenditure.

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• DLeDC Requirements
• Manpower Requirement
• Initially one operator will be provided for
  every service window.
• one junior programmer to act as supervisor of the
  DleDC.
• One operator required for operating and manning
  the Help desk at DLeDC.
• One regular Accountant in Govt. service will be
  deployed at each DLeDC for additional duty.
• Payment of salary of these officials through
  DITS,
• IT Society will refund to DITS for first one
  year.
• Subsequently DLeDC will generate enough resources
  by levy of service charges, and will become self
  sustainable

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• Responsibilities of the D.C. offices
•  
• Deputy Commissioner shall be Head of DLeDC.
• One HCS officer be appointed as Chief Executive
  officer (CEO) of DLeDC in concerned district.
• Will extend services of electrician, Sweeper
  peon-cum-messenger for upkeep of DLeDC,
• To make arrangements for security of equipment in
  DLeDC.
• CEO will ensure timely delivery of services as
  per time lines fixed by government

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Responsibility of NIC - HRSC

• To act as technology consultant in e-DISHA
  project at State Districts
• Develop and maintain the application software
  used for providing the services to the citizens
  at e-DISHA Centres.
• Hosting of Backend database and e-DISHA Portal.
• Establish BASE (Backup, Archive Security)
  framework
• Training to operators supervisor for Delivery
  of Services manning of DLeDC.

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Responsibilities of DEIT

• Providing of ICT infrastructure allied
  resources for DLeDC
• Facilitating Re-engineering of Processes and
  release of various Government Orders and
  notifications.
• Fixation of user charges.
• Capacity Building through HRD Programmes
• Fixing time lines for delivery of services in
  consultation with inline department
• IT Security and Performance Audit
• Public awareness, advertising, publicity and
  marketing to reach up to maximum population

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Responsibilities of Inline Departments

• The concerned Departments, who will be the
  stakeholders in the proposed model, have to make
  plan of action for the back-end readiness.
• The success of the model ultimately would depend
  on the error-free computerization of the
  back-end activities in the Departments.
• Departments will have to bring change in work
  culture by the process re-engineering, wherever
  required.
• Departments to promote delivery of services
  through DLeDC over existing / conventional
  methods

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• Operation Timings
• Initially single shift from 9 A.M. to 5 P.M with
  half an hour lunch break
• DLeDC will have six day week
• In future depending upon workload, DLeDC may
  operate from 8 A.M. to 8 P.M. in two shifts.

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Initial Project Costing for Preparatory Activities
 
 
 
 
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ICT Requirements for DLeDC
 
 
 
 
 
 
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• Phase-II Rollout Across the State
• Successful implementation of Phase-I services at
  DLeDC in each district will help
• In standardization of the applications,
• Strengthening of backend and
• In working out a rollout plan across the entire
  state on a PPP business model.
• In integration with proposed 1 lakh Common
  Service Centres under NeGP of GOI
• These e-DISHA CSCs will be integrated with SWAN
  (AADHAAR), which will be in place within one year
  time

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Thanksfor your kind attention