ZERO HARM Journey Planner Outline

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ZERO HARM Journey Planner Outline

• Balfour Beatty Management

March 2009
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Zero Harm

• By 2012, BBM will.
• Have reduced our AFR below 0.10
• Have Leaders who inspire our people to work
  safely
• Have simple systems and processes in place which
  result in zero harm
• Have embedded a culture of Intervention
  Observation
• Have engaged our employees such that zero harm
  is the norm
• By achieving this, we will .
• Make Safety Personal to each and every employee
• Enthuse our people and those we work with to
  work safely
• Instill a culture where Zero Harm is what is
  expected
• Support our business in a way which adds value
  through not injuring people
• Continuously review and improve all that we do
• Be seen as leaders in SHE Best Practice across
  the wider BB Group

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BBM Zero Harm Journey Plan
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Our Village
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BBM How we will get there!!
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Areas of Focus
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Leadership
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People
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Supply Chain
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Systems Procedures
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Leading in BBM
Involving our people
Simplifying what we do
Re-thinking how we do it
Learning - changing our culture
Tracking and measuring success
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2008 Progress (To March 2009)

• GoalTo engage with BBM employee to commence the
  Journey
• Actions so far
• Revised HS Policy to include Zero Harm Aims
• Re-written Company Safety Management System to
  include Zero Harm
• Implemented the Safety Committee structure
• Revised HS arrangements documented
• All employees briefed on Zero Harm Aims
• Leaflet David James to employees taking safety
  home
• Fatal risks reviewed, controls rolled into 2009
  plan
• Aligned HS objectives for all employees
• Introduced Safety Triangle to benchmark Sectors

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Leading Every leader commits to Zero Harm and
inspires their people to make it their personal
priority

• Goal To enthuse and inspire our people to work
  safely
• Action Plan
• 2008 Foundations- Policy, Strategy, Plans,
  Support Functions, Communications Plan
• 2009 Embed Zero Harm into our Vision and Values,
  Processes, Systems. Commence the Culture Change
  Train People, Set Targets, Measure Performance,
  Make Safety Personal
• 2010 Innovate, examine Industry Best Practice,
  Recognise Reward those who work safely
• 2011 Align Zero Harm to CSR, involve those who
  we affect through our work
• 2012 Sustain the momentum, Safety engineering
  what we do as the norm, working only with those
  who share our standards

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InvolvingWe engage everyone who works for us to
make safety personal contributing to Zero harm
through all that they do

• Goal Ensure all employees own their own Zero
  Harm plan
• Action Plan
• 2008 Foundations Engage our Village. Establish
  plans which make Zero Harm part of all that we
  do. Plan to make Safety Personal, Enthuse our
  employees to contribute!!. Ensure the correct
  support and guidance is in place.
• 2009 Refresh our Communications lines and Media.
  Establish a baseline in key Safety areas. Create
  a culture of ownership. Improve Knowledge of HS.
  Raise awareness of Hazards in the workplace.
  Ensure everyone can contribute through what they
  do.
• 2010 Behavioural Change - Train employees in
  Intervention Observation techniques. Embed a
  culture of reporting. Recognise and Reward
  success
• 2011 Link Zero Harm to CSR, Engage with those we
  affect through our activities
• 2012 Embed Zero Harm into peoples roles and
  responsibilities.

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SimplifyingWe make sure our systems and
processes help people do this, not get in the way

• Goal To ensure our processes and systems
  underpin safe working
• Action Plan
• 2008 Foundations, Review what we do, fatal
  risks, Management System, Communications
  Processes, Identify obvious gaps. Engage
  workforce canvas opinion.
• 2009 Undertake an end to end review of all
  processes systems. Map out our businesses,
  Identify the gaps, develop strategy for change
  which underpins Safe Business growth.
• 2010 Implement Improvement projects in key areas
  re-engineer or remove systems or processes
  which dont add value, Lean Six Sigma. Examine Op
  Co best practice.
• 2011 Ensure changes are sustainable, create off
  the shelf Systems and Procedures which support
  future business growth without harm
• 2012 Sustain the programme of continual
  improvement

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Re-thinkingWe look at what we do with fresh
eyes, challenge the status quo, and re-engineer
how we do it to eliminate the risks

• Goal Ensure all we do adds value removes risk
  at the point of work
• Action Plan
• 2008 Foundations - Understand where our risks
  are! Review and cross check against other BB Op
  Cos for the avoidance of duplication.
• 2009 Fully embed Fatal Risk review process into
  BBM Management system, Develop plans which target
  the elimination of risk, or controls which reduce
  likelihood to zero, Ensure controls are embedded
  into Zero Harm plan.
• 2010 Monitor plan effectiveness, Invite
  independent examination both from Inter Group
  reps and external experts, demonstrate risk
  reduction trends,
• 2011 Embed Changes into everything we do,
  undertake review of all HS documents to reflect
  changes, re word, simplify, brief and train all
  employees on their use
• 2012 Plan Do- Review for sustainability

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LearningWe seek out and share what works well,
adapt it for our own environment then make it
what we do

• Goal To ensure we have the best processes,
  systems, procedures which safely support our
  business plan.
• Action Plan
• 2008 Foundations Understand what our business
  looks like, Who works for us, what are our
  strengths and weaknesses. What we do best. Assess
  the areas we need to challenge. Ensure it meets
  the Culture change we require.
• 2009 Identify areas where we can learn from
  others, engage with Clients, Suppliers, Industry
  leaders, invite contributions from all employees.
  
• 2010 Assess what we can use, change manage,
  develop and implement
• 2011 Measure effectiveness, plan for sustained
  improvement, embed into existing Management
  System, Train employees.
• 2012 Review the business model, assess future
  requirements

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TrackingWe identify where we can improve, how to
close the gap and when weve achieved success

• Goal To ensure all that we do results in Zero
  Harm to our employees and those who work for us
• Action Plan
• 2008 Foundations ensure we have access to, and
  transparency of our data, compare to wider Group,
  understand and build a picture of our risks.
• 2009 Review our historical performance, build a
  plan which focuses on our top risks, ensure
  controls are correct, in place, and reviewed.
  Ensure clarity of ownership. Develop Comms which
  drive increased knowledge and awareness, embed in
  the BBM Zero Harm culture
• 2010 Leaders will ensure the culture is open,
  allowing performance to be transparent, share
  good and bad incidents. Review from trends and
  build into procedures and training.
• 2011 Build into our Management processes the
  Plan Do - Review approach for sustainability
• 2012 Develop strategies and plans for beyond 2012

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