Quality Community Circles

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Quality Community Circles
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Quality Community Circles
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Quality Community Circles

• Project introduced by STiTS (Tamils IT Society,
  Singapore).
• For Family Members and Committee Members.

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Objectives of QCC

• 1. To improve personal and group attitude.
• 2. To promote Tamil as a spoken language
• 3. To promote the use of Tamil whilst surfing the
  Internet.
• 4. To get acquainted with the internet lingo in
  Tamil.

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Components of QCC

• 1. Quality Control Circles (QCC) or Work
  Improvement Teams (WIT)
• 2. Transactional Analysis (TA)
• 3. Tamil Information Technology (IT)

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Quality Control Circles

• It began as quality control circles in Japan in
  the 1970s and has since blossomed into a
  full-blown trend targeted towards greater
  collaboration in the workplace.
• In reality, the movement began much earlier when
  psychologists began experimenting with work
  groups in the early 1900s. This experimentation
  continued throughout the century, yielding much
  knowledge about how people work and think
  together.

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Transactional Analysis (TA)

• It is a psychoanalytic theory of psychology
  developed by psychiatrist Eric Berne during the
  late 1950s.
• Revising Freud's concept that human psyche
  composed of the Superego, the Ego and the Id,
  Berne instead postulated three "ego states" - the
  Parent, Adult and Child states - which are
  largely shaped through childhood experiences.

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Tamil Information Technology (IT)

• IT is the technology required for information
  processing, in this case, in Tamil. In particular
  it deals with the use of computers and computer
  software to convert, store, protect, process,
  transmit, and retrieve information. Participants
  will be taught on how to use (Unicode) Tamil in
  Emails, Websites, Blogs, and Mobile Phones etc.

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Forming of Circles

• Families (Parents Children)
• Committees (Members)

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Members of the Circle

• Between 5 to 11 members in a Circle.
• Chairperson (Moderator) of a Circle to be
  appointed or selected by others.
• Secretary (Administrator) to be appointed or
  selected by others.
• Facilitator to be appointed.

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Role of the Moderator

• To chair the meeting and guide the members.
• Answerable to the Facilitator.
• To be briefed by the Facilitator before every
  meeting.
• To debrief the Facilitator after every meeting.

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Duties of the Administrator

• To arrange for the meeting venue and
  stationeries.
• To submit the brief report of the meeting to the
  Facilitator thru the Moderator.
• To attend Briefing and Debrief with the
  Facilitator.

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Role of the Facilitator

• To monitor the Circles progress
• To brief Moderator Administrator on the notes,
  ppt slides before Circle meetings.
• To gather knowledge on QCC, TA Tamil IT in
  order to guide the Circles under their care.
• Preferably have completed 3 or more Modules.

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6 Modules

• 1. TIC(B) Bronze
• 2. TIC(C) Copper
• 3. TIC(S) Silver
• 4. TIC(G) Gold
• 5. TIC(P) Platinum
• 6. TIC(D) - Diamond

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Intro to Module

• Each Module has 3 meetings
• Each module has the element of QCC, TA and Tamil
  IT.
• Each meeting should be conducted between 1 to 3
  hours.
• Only one meeting per week.

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Module 1 - Bronze

• Introduction on QCC overview
• Brainstorming
• Golden Rules
• Simple Problem Solving Technique
• Introduction on IT overview

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Module 2 - Copper

• QCC Problem Solving Techniques
• TA Introduction Overview
• IT Office Software

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Module 3 - Silver

• QCC Problem Solving Techniques
• IT Introduction Overview of Tamil Fonts
  software

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Module 4 - Gold

• QCC Problem Solving Techniques
• IT Introduction to Unicode Tamil and
  application overview

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Module 5 - Platinum

• QCC Presentations
• IT Unicode Tamil in websites and Blogs -
  Application

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Module 6 - Diamond

• QCC Preparing for Contests / Competitions
• IT Tamil in other devices. i.e mobile phones
  etc.,

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Awards

• Certification Letters will be awarded for
  completing Bronze, Copper and Silver.
• Certificates will be awarded for completing Gold,
  Platinum and Diamond.
• Members awarded with above Certificates are to
  use the relevant abbreviation after their names.
  i.e Ms Vimala, TIC(G)
• Collar Pins will be awarded to those completed
  Final Module (Diamond).

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Thank you