Allen Camm Regional Manager CLG Planning Portal Tel. [phone]

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Allen CammRegional ManagerCLG Planning
PortalTel. 07766-422469
allen.camm_at_planningportal.gsi.gov.uk
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1APP (National Standard Application Form)Life
After 1APPeConsultationOverviewDemonstrationBe
nefits
Agenda
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Facts and Figures
April Total National 14,078
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Life after 1APP
Every LPA County Council live by 6th April 30
of all applications processed through the Portal
(first week of April) National reduction of
application form variations from 12,000 to 1. In
the main well-received
HOWEVER.
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Further developing and enhancing 1APP
Forms are too long-winded What used to be 2
pages maximum is now 5-6 Automating the
completion of Non-residential questions for Full
Outline where it is a Residential only
application. Allow Advertisement definitions to
be copied to additional advertisement definitions
within the form. Portal runs slow or cant
log-in Implemented system and service changes to
address recent performance issues Where are the
notices Implement documents for users to
download Notices 1 2 Implement an integrated
forms based solution for Notices that are
integrated with the Application Forms which
auto-fill the Certificates Cant get hold of
Support To cater for the additional workload
during the rollout of 1APP, extra resources have
been recruited to provide a better service to all
customers. A backlog did occur due to the time
taken to recruit and train new staff Uploading
attachments is complicated ..
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Attachments
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Future Enhancements

• Fee Calculator - Work on a new integrated fee
  calculator is in development and anticipated to
  be in place during April. The main features of
  the fee calculator are
• Data entered on the application form will be
  used to calculate the fee as far as possible
• The fee calculator will request the user to
  provide missing data or further data required
• Combined application types will be catered for
• All exemptions and reductions will be catered
  for
• LPAs will receive notification of how the user
  calculated the fee which will help correct
• any discrepancies with calculator, or highlight
  user error when contacting them to
• discuss the correct fee.

Standalone Site Location Plan tool
Implementation of new service to allow
customers to create and purchase Site Location
Plans independent of the application process.
Adobe Measuring Tool - Implement tokens to
allow measuring of PDF plans.
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eConsultationThe Planning Portal eConsultation
service for planning applications
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eConsultation
The recent white paper on Planning states
In 2007-08 we are planning to build a major new
e-consultation hub which will facilitate much
more rapid and efficient exchange of planning
applications and responses between local planning
authorities and consultees.
It also has the potential to improve information
flows and generate a much greater degree of
participation by individual citizens and others
potentially affected by the planning process
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Objectives

• e-Enable over 1-million consultations per year

• Make the planning consultation process more
  transparent

• Deliver the missing link in the end-to-end
  ePlanning Process

• Ensure all consultees, communities citizens
  can readily
• comment on planning applications that matter
  to them

• Contribute to National c02 savings by removing
  paper from planning

A Transformational programme to e-Enable
Consultation
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Project Justification
680,000 Application in 2006 generated well over
1,000,000 consultations

• More than 50 National Statutory Consultees
• 34 Highway Authorities
• 10,000 Community, Town Parish Councils
• 850 other National or Regional Consultees

Costs LPAs at least 20 per consultation case file
Costs Consultees approx. 15 per consultation
case file
35 Million per year
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LPA Access
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Consultee Access
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General Public Access
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Project Timescales

• 2007
• - Build central hub, agree standards,
  prepare for action. v
• 2007 November
• - Go Live with information on eConsultation
  on the Portal v
• 2008 January
• - Release Co-operation Agreement
  v
• - Provide support/guidance in preparation
  for Go-live of Hub
• - Start User Recruitment
• 2008 April
• - Launch
• - Early-adopter User Trials (LPAs
  Consultees)
• 2008 July
• - Roll-out

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Benefits for Local Planning Authorities

• Easier/quicker production of standard online
  consultation requests

• Minimise the need for paper case files, their
  processing and distribution

• Eliminate incomplete documentation sets being
  sent with consultation requests

• Realise operational savings (min 21 per
  Minor/Other 100 per Major case file)

• More accurate selection of all appropriate
  statutory non statutory Consultees

• Minimise consultation requests sent to
  Consultees in error

• Minimise requests for additional information or
  clarification from Consultees

• Reduce staff time/effort spent progress
  chasing Consultees

• Quickly identify bottlenecks in the
  consultation process

• Case officers view current status of all
  consultees involved in each application

• Senior officers see an overview of each case
  officers consultation files

• Potential savings from minimising advertising
  applications in local press

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Benefits for Statutory Non Statutory Consultees

• Deal with one National eConsultation system
  rather than multiple LPA systems

• Receive online consultation requests in easier
  to process standardised format

• Register areas of interest (e.g. Post codes)
  to receive matching applications

• Realise operational cost savings (minimum of
  15 per copy Case File)

• Minimise time wasted dealing with irrelevant or
  incomplete consultation requests

• Simplifies response with standard response
  letters

• Increase number of consultation requests
  handled within consultation time limits

• Minimise need for consultation period extensions

• View responses of all other consultees involved
  in each consultation

• Receive decision notifications electronically
  (email and/or SMS)

• Potential for integration with your back-office
  system

• Supports remote working initiatives

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Benefits for Citizens

• Neighbourhood notification
• - citizens can register to see all
  applications within selected
• post codes or geographic area of
  interest
• - potential eMail or SMS alert options
• Easy Web access to view and make comments

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Questions?