Childrens services the challenge we face today

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Learning Update 19 February 2009
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Since 1997.

• Learning opportunities for members
• Particularly
• Niches not catered for by training vendors
• Hot topics
• Drawing on Socitm expertise / R D

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Re-launch October 2008

• Wider range of topics
• More workshop style events
• Regional locations
• Accessible quality venues
• More advance notice no cancellation
• Support materials / activities
• In-house / in the vicinity
• e-Learning later in 2009

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Imminent courses

• Web 2.0 and Social Networking
• 24 February Manchester
• Designing and Managing a Strategy for EDRM
• 25 February London
• Implementing ITIL Change Management Workshop
• 26 February London
• ICT Strategy Workshop
• 5 March Birmingham
• IT Professionalism and Skills Management
• 24 March Leeds
• Business Development and Account Management
• 25 March Birmingham

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On the horizon

• ITIL Implementation and Management Overview
• April London
• ITIL and Organisational Structures Workshop
• April London
• Digital Inclusion Management Overview
• April London
• Programme Management Executive Overview
• April TBC
• ITIL and Service Improvement Programmes Workshop
• May TBC
• Practical SLA Development Workshop
• May Birmingham
• Green ICT In-House and in the Community
• May Birmingham
• Designing and Managing a Strategy for EDRM
• May Venue TBC

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Course and workshop portfolios

• Relationship Management
• EDRM Strategy
• Information Management and Governance
• Information Assurance
• including business risk
• Business Continuity
• Procurement
• Shared Services

• Business Transformation Techniques
• Improving Processes
• Project vs Programme Management
• Change Management
• Mobile and Flexible Working
• IT Professionalism and SFIA Implementation
• Practical ITIL Implementation

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SFIA / GITP Frameworks

• For each course / workshops
• the SFIA skills which it will help to develop
  and/or
• the general SFIA level of responsibility at which
  it is aimed
• SFIA/GITP framework as an index

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Forward programme

• Working towards a 12 month view
• 80 well in advance
• Room in the schedule for
• New courses / workshops
• Additional courses
• Requested courses

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Challenges .

• Committing well in advance
• Financial viability vs. an assured service
• Expending and changing membership
• R D
• e.g. tracking other providers
• Socitms emerging partnerships
• Regional take-up

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Your views .

• Proposed courses / workshops portfolios?
• Types of event?
• e-Learning?
• Keeping informed
• mailshots?
• a rich website?
• the piece of paper?
• As Socitm expands its membership?
• Who already meets your needs?

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• www.socitmlearning.co.uk
• Mark Wheatley
• Socitm Learning Manager
• Mark.wheatley_at_socitmlearning.co.uk
• 0845 241 2773
• 0798 514 2897