Macfarlane

1
Macfarlane itSMF International
OGC and Partners Official ITIL Launch itSMF
International Roadshow 4pm, 5th June
2007 Vinopolis
2
Peter Fanning

• Acting Chief Executive
• Office of Government Commerce

3
Janine EvesPublisher, TSO

• Not the end but the beginning

4

• ITIL Live!
• Case Studies Templates
• Integrated Service Model
• Online Subscription
• Official Study Aids
• Key Element Guides
• Scalable ITIL
• Business Sector Specifics
• Multiple Languages

5
Contact Information

• Change Log
• www.best-management-practice.com/changelog
• Contact -
• Online - www.best-management-practice.com
• Telephone - 44 (0) 870 243 0123
• Textphone - 44 (0) 870 240 3701
• Fax - 44 (0) 870 243 0129
• Email OGC_at_tso.co.uk

6
Richard PharroOfficial Accreditor

• Managing Director
• The APM Group
• www.apmgroup.co.uk