Process reengineering at Statistics Sweden

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Process reengineering at Statistics Sweden

• Bo Sundgren
• 2007-04-24

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Four key-words

• Customer focus
• Efficiency
• Standardisation
• Quality control

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Major projects

• LOTTA (standardisation of processes)
• EMMA (improvement of economic statistics
• Reduce response burden by 25

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Some ongoing projects (1)

• Development of a standardised tool for
  construction of questionnaires
• Development of an XBRL-based data collection
  process for tapping input data from accounting
  systems based on the accounting system standard
  BAS, used by Swedish companies
• Establishment of a strategy for optimisation of
  the number of respondent call attempts
• Development and implementation of systematic
  procedures for monitoring interviewers
• Development of a standardised process for coding
  and a system for systematic quality control of
  the coding process
• Establishment and implementation of an optimal
  strategy for data editing based upon standard
  methods and tools for selective editing

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Some ongoing projects (2)

• Systematisation and streamlining of the
  throughput processes for complex products like
  Price Indexes and the National Accounts
• Selection of a limited number of estimation and
  tabulation tools to be used by all surveys
• Improvements of the standard tool for variance
  estimation (CLAN) and estimation of order
  statistics (EOS) Streamlining and implementation
  of a standard process for publishing and
  communication of statistics, based on the
  standard system for output databases (SSD),
  including the PC-AXIS tool and MetaPlus for
  metadata management
• Development of a standardised system for
  generation/collection, management, and use of
  process data
• A maintenance model will be put in place to
  ensure the quality and reliability of the tools
  and services in operation

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