The Value of Microsoft Windows Small Business Server 2003 SBS 2003

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The Value of Microsoft Windows Small Business
Server 2003 (SBS 2003)
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Learning Objectives

• After viewing this presentation, you will be able
  to
• Explain the features and benefits of SBS 2003 to
  prospects in easy-to-understand language.
• Tell prospects how SBS 2003 solves many of the
  problems that small business owners face every
  day.
• Use different scenarios and examples to show
  prospects how SBS 2003 can benefit their
  businesses.

The Value of SBS 2003
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Top Features and Benefits
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Top Features and Benefits

• Top ten reasons to purchase a server with
  Microsoft Windows Small Business Server 2003
• Your prospects need to
• Create a central and secure place to store
  critical business information.
• Guard against data loss.
• Ensure network security, thoroughly and easily.
• Keep their business up and running.
• Access information from virtually anywhere, at
  any time, and with any device.
• Improve team performance with collaboration tools
  (internal company website and integrated e-mail).
• Increase sales and reduce costs by analyzing and
  managing your business with line-of-business
  applications.
• Reach more customers and serve them better, all
  day, every day.
• Get up and running quickly and easily.
• Get a platform that is easy to grow with today
  and tomorrow.
• Prospects who already have a server must
  purchase another Microsoft Windows Server
  operating system.

The Value of SBS 2003
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Protect Data
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Protect Data

• Problem
• Data loss lost time and lost money.
• Employees spend hours working on documents (such
  as reports, financial files, or customer
  communications) and then accidentally delete or
  save over the correct version.
• SBS 2003 Solution
• SBS 2003 allows small businesses to
• Create a backup strategy that defines what to
  back up, when to back up, where to store backup
  info, and how often to perform backups.
• Back up server data and employee dataMy
  Documents data is redirected from desktops to the
  server where it is then included in regular,
  scheduled backups.
• Enable employees to retrieve accidentally deleted
  files and restore previous versions.
• Message to Prospects
• A server with Microsoft Windows Small Business
  Server 2003 will help you protect and secure your
  business information.
• Save money and time by focusing on your business
  instead of worrying about technology.
• Backup capabilities require scheduling and are
  not automatic. SBS 2003 does not include virus
  protection, but it is compatible with third-party
  anti-virus software.

The Value of SBS 2003
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Scenario
Problem Joe, hoping for a promotion, has spent a
lot of time perfecting the huge presentation that
he'll deliver in a couple days. As usual, he's
saved the original in his My Documents folder.
For the last two hours, he's been busy creating
a condensed version of a PowerPoint file to use
while he's presenting. Finally, he finishes his
work and saves his condensed version to the My
Documents folder. But wait! He realizes he's
saved his changes to the original file instead of
to a new file! His huge company presentation is
lost! His promotion is as good as gone
The Value of SBS 2003
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Scenario

• SBS 2003 Solution
• Thankfully, Joe remembers an e-mail that was sent
  to the company that explains how to retrieve lost
  files.
• He finds the e-mail and follows the instructions.
  
• He simply
• Selects his PowerPoint in My Documents
• Right-clicks Properties
• Selects the previous version he wants to restore
• Done and done!
• How it works
• SBS 2003 was set up to redirect Joe's entire My
  Documents folder to the company's server, which
  is backed up on a regular basis.
• The Volume Shadow Copy feature in SBS 2003 allows
  Joe to retrieve the previous version quickly and
  easily.

The Value of SBS 2003
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Communicate Professionally and Efficiently
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Communicate Professionallyand Efficiently

• Problem
• Lack of professional company website
• Inability to track or contact potential
  customers
• Slow communications with customers
• Difficulty managing existing customer base
• SBS 2003 Solutions
• Microsoft Office FrontPage 2003allows
  creation of professional website
• Microsoft Exchange Server 2003 and Microsoft
  Office Outlook 2003
• Provides quick and easy communication with
  customers through rich e-mail and messaging
• Enables hosting of company e-mail, for example
  julie_at_juliescards.com
• Message to Prospects
• SBS 2003 provides the tools to help you reach
  more customers and serve them better, 24x7.
• Using SBS 2003, you can stay connected to your
  customers and manage your customer
  relationships anytime, anywhere.

The Value of SBS 2003
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Communicate Professionallyand Efficiently
Before SBS 2003
From Bill_Juliescards_at_hotmail.com
From Tracy_Juliescards_at_hotmail.com
From Kim_Juliescards_at_hotmail.com
The Value of SBS 2003
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Communicate Professionallyand Efficiently
After SBS 2003
From customersupport_at_juliescards.com
The Value of SBS 2003
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Store, Find, and Share Information in One
Centralized Location
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Store, Find, Share Information

• Problem
• Time is spent (and lost) looking for
  information, managing different versions, and
  finding content.
• Work is duplicated when employees don't have
  visibility into coworkers' projects.
• Employees can't access important data from the
  road.
• Data loss lost time and lost money.
• SBS 2003 Solution
• Windows SharePoint Services v2 provides a
  preconfigured internal company website, which
  allows small business owners and employees to
• Store business information in one centralized
  location, making it easy to find and access the
  data they need at any time.
• Find and access information easily, manage
  content, collaborate on group projects, build
  communities, access document libraries, and post
  announcements, events, and links.
• View group calendars and create shared lists.
• Message to Prospects
• With SBS 2003, your company will simply get more
  done.
• It's easy for employees to find and access the
  data they need at any time with one central
  location to store information.
• SBS 2003 provides easy-to-use tools that can
  help you improve the teamwork and productivity of
  your employees.

The Value of SBS 2003
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Scenario
Problem Remember Joe? He's getting very nervous
about his presentation. He decides that he
needs to show it to someone to get some
feedback. He'd like to send it to Jill and Tom,
two people he's worked with for many years. He
values their opinions. The company is in the
middle of upgrading certain people's systems. So
Jill and Tom don't have e-mail access at the
moment. Joe really needs them to read the
presentation.
The Value of SBS 2003
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Scenario
Solution Joe remembers he can use his
company's internal website to get both Jill and
Tom's comments! Joe uploads the file from his
My Documents folder to the company's internal
website, the central location for all of its
shared business information. Next, he utilizes
the Approve/Reject feature to make the file
available to Jill and Tom, who are expecting
it. Finally, Joe posts a comment to Jill and
Tom and quickly sends an IM to them saying the
file is ready for their review. Joe will also
receive an immediate alert when changes have
been made to the file. Sweet.
The Value of SBS 2003
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Mobility
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Mobility

• Problem
• Employees can't access information (e-mail
  messages, files, contacts, calendars) or
  resources while travelingtime and work are
  lost.
• E-mail, calendars, and contact information
  aren't accessible from mobile devices.
• Internal websites are unavailable to remote or
  traveling employees.
• SBS 2003 Solution
• Remote Web Workplaceallows traveling employees
  to access their desktops at work, e-mail,
  contacts and calendars, network files, internal
  company websites, and even applications from any
  PC with Internet access.
• Microsoft Office Outlook Web Accessprovides
  access to e-mail, calendars, and contacts from
  any Internet browser.
• Mobile Device Integrationallows travelers to
  access e-mail, calendars, and contact info from
  Microsoft Windows Mobile-based Pocket PCs and
  Smartphones.
• Message to Prospects
• Whether youre on a business trip or working
  from home, SBS 2003 lets you access your e-mail,
  company website, desktop at work (not the
  C-drive), and files on your company network,
  using any computer connected to the
  Interneteasily and securely.
• Your employees can stay connected by using any
  Internet-enabled computer and remembering two
  things a simple URL and their credentials (user
  name and password).

The Value of SBS 2003
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Scenario
Problem David is out of the office on vacation.
He gets a sinking feeling in his stomach when he
realizes he promised his boss he would send an
important report before he left. David starts
to worryhe didn't bring his laptop or his
Pocket PC with him on vacation. He's kept his
boss waiting all morning! There goes the
vacation and maybe even his promotion
The Value of SBS 2003
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Scenario
Solution David suddenly remembers that he can
access the report because he saved it to the My
Documents folder on his desktop before he left.
He simply goes to an Internet café, turns on a
PC, and types in a unique URL, his user name, and
his password. He uses Remote Web Workplace to
access his desktop files. He finds the report and
saves it to the PC he's working on. Then he
uses Microsoft Office Outlook to access his
e-mail account. His boss has already sent him a
message about the report! David quickly types an
e-mail, attaches the report, and hits
Send/Receive. Sweet.
The Value of SBS 2003
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Share Resources
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Share Resources

• Problem
• Owners lose money by purchasing multiple
  printers, fax machines, and other resources.
• To fax effectively, more phone lines are needed.
  
• SBS 2003 Solution
• By using SBS 2003, small business owners and
  employees can
• Share resourcessuch as Internet access and
  business applications.
• Share equipmentsuch as printers, fax machines,
  and modems.
• Shared fax servicefax with fewer phone lines
  and send faxes directly from PCs.
• Message to Prospects
• By using SBS 2003, you can reduce costs by
  sharing Internet access and business
  applications.
• Don't spend tons of money by buying new
  printers, fax machines, or modemssimply use SBS
  2003 so you can share all that equipment.

The Value of SBS 2003
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Share Resources
Before SBS 2003
The Value of SBS 2003
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Share Resources
After SBS 2003
The Value of SBS 2003
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Additional Resources
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Additional Resources
More information about Microsoft Windows Small
Business Server 2003 General Product
Information www.microsoft.com/windowsserver2003/sb
s/default.mspx Community Resources http//www.mi
crosoft.com/windowsserver2003/sbs/community/defaul
t.mspx Downloads and Product Updates http//www.m
icrosoft.com/windowsserver2003/sbs/downloads/defau
lt.mspx FAQ www.microsoft.com/windowsserver2003/
sbs/techinfo/overview/generalfaq.mspx
Support http//www.microsoft.com/windowsserver20
03/sbs/support/default.mspx Technical
Information www.microsoft.com/windowsserver2003/sb
s/techinfo/productdoc/alpha.mspx
The Value of SBS 2003