Fundamentals of Knowledge Management

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Fundamentals of Knowledge Management

• By Joseph A. Hayden, JDUrsinet.com

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Managing knowledge is the first practical guide
to applying the theories and reaping the benefits
of knowledge management. Students will learn
tools, techniques, and methodologies to help
evaluate content in the context of corporate
goals determine what information should be
included and excluded in a knowledge management
implementation create a web-based knowledge
management strategy to support critical business
processes find the right people to manage
important content and facilitate and encourage
knowledge sharing.
Course Description
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The Knowledge Management Toolkit Practical
Techniques for Building a KM System by Amrit
Tiwana.Roos, Intellectual Capital Navigating
the New Business Landscape. ISBN
0-333-69479-1www.macmillon-press.co.uk
Recommended Readings
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KM Project

• Peruse the qualifications of your fellow
  employees or students.  
• Come up with an original KM plan which
  incorporates all or most of the KM
  approaches/perspectives featured in these
  demonstrative presentations. Make sure that your
  solutions are not completely technological and
  software-based in nature. An assessment of a
  corporation's intangibles is inherent to proper
  KM and required in this assignment. Creating
  some sample data for a corporations efficiency
  before implementation, give some anticipated
  efficiency-increases and expected data as a
  result of the implementation. Assignments should
  be in the form of a company profile without any
  of the financial formalities.

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The moment one believes that there is a
technology/software which will revolutionalize
KM, one has lost the true meaning of it.
Knowledge Management is about harnessing
intangibles. Of course making these intangibles
tangible is the goal. Software can facilitate,
but cannot solve the problem of lost knowledge or
inefficiencies in a companys KM.
Comments
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Knowledge management is the way companies
generate, communicate, and utilize intellectual
assets. Only in recent years has it emerged as
critical in having the competitive advantage in
what has become an "information economy".
Cutting-edge thinking and practical applications
define the field.KM is integration of related
academic and commercial knowledge and activities
involving people, processes, and tools. Images,
email, diagrams, documentation and artifacts are
some of the first steps in managing theknowledge.
More Comments
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This presentation is designed to bring today's
managers and professionals the fundamental
information they need to stay competitive in a
fast-moving world. Ambitious businesspeople will
want to know these landmark ideas to improve
their corporations standing among others who have
already established these concepts around the
globe.
Even More Comments
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Good KM practitioners should take heed from
knowledge-rich corporations and apply the
insights to their own work environments, helping
the economy of their firm (with kudos to the
students) and ultimately the efficiency of the
world. We'd like to think that those who enjoy
these presentations this course will be advancing
themselves, as well as their employer-corporations
.
Yet some more Comments
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Knowledge Management Approaches

• The following will be referred to further in the
  other presentations, but please visit some of the
  recommended web sites. Feel free to do Internet
  research on your own as well.
• Amrit Tiwanas Algorithmic 4-phase, 10-step
  Roadmap
• Intellectual Capital (Roos Edvinsson, Skandia)
• Organizational Learning (Prusak Davenport)
• Knowledge Auditing
• Swanstroms Anthropological Techniques

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KM Web Sites

• Text Web Site -- www.kmtoolkit.com
• KM News www.kmnews.com
• Collaborative Learning Network
  www.collaborative-learning.org
• KMC International -- www.km.org
• KM Tool Ideas for Sharing Knowledge
  www.kmtool.net
• The KM Resource Center www.kmresources.com
• Knowledge Nurture www.knowledge-nurture.com