petGRO

1
petGRO

• IS/Datacom/Telecom
• Roles and Responsibilities

2
IS in Brief

• Combinations of hardware, software, and
  telecommunications networks that people build and
  use to collect, create, and distribute useful
  data in organizations

3
Responsibilities

• Responsible for all Computer, Information based
  systems, and Data communications
• Maintain and Operate all Hardware and Software
  systems and Databases
• Ensure efficient flow of Data between all FAs

4
Responsibilities Business Process

• Monitor all computer systems and information flow
• Consult other FAs
• Security of end user applications
• Maintain phone system

5
Roles
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Roles

• Director ISDT
• Applications coordinator
• FA Liaison Coordinator
• Telecom/Datacom Coordinator
• Admin Support
• Installation Officers
• Systems Analysts

• Programmers
• FA Liaisons
• Data Communications Officer Admin Support
• Telecommunications officer

7
Information Systems within petGRO

• Hardware
• LINUX desktops
• Licensed for 10 dial-up accounts through local
  ISP
• SUN workstations
• Old Mainframe
• UNIX and Windows Servers

8
Information Systems within petGRO

• Software
• Winx operating systems
• Microsoft Office package
• IE, NS or FireFox browsers
• Graphic Software Photoshop, MS publisher
• Stand alone Databases
• Adobe Acrobat

• Statistical Software
• Contact Manager software
• E-mail clients Outlook, Endura, Outlook Express
• Custom FA software

9
Future Goals

• Transmission of data between FAs is important
• Update some aspects of our system
• PBX gt LAN/WAN
• PBX has limited bandwidth which can limit data
  transfer
• LAN/WAN is more efficient and faster
• 10 Dial-up accounts gt DSL and a router to
  connect all computers within the system
• Everyone has access to the internet