The Fairmont Winnipeg

1
The Fairmont Winnipeg

• Year 2
• Co-op Term
• Mike Le Dressay

2
The Fairmont

• Hotel Type
• Mostly Business Clientele
• Location
• Heart of the exchange
• Size
• 340 room 3 star hotel
• Management Structure

3
Co-op Duties

• Many Different Jobs
• Bellman
• Doorman
• In Room Dining Server
• Mini bar Attendant
• Full Time Guest Service Agent

4
Critical Events Experienced

• Dealing with high profile Celebrities and VIPs

5
Professional and Personal Gains

• Time Management Skills
• Prioritization Skills
• Knowledge of the industry
• Importance of guest name useage
• Reading guests
• Dealing with difficult guests

6
Questions??
7
The End