SINGLE POINT OF ENQUIRY

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SINGLE POINT OF ENQUIRY

• An Advice and Enquiry service for suppliers to
  the Scottish public sector

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Single Point of Enquiry

• McLelland Recommendation 12.5
• Suppliers need to have a single point of enquiry
  within Scotland to which they can address
  concerns and obtain clarification of decisions
  and procedure related to public procurement.
  There should be a designated point of appeal
  positioned within the Scottish Executive and
  authorised to address this need.

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Single Point of Enquiry

• What is it not?
• Not a formal remedy - Courts or EU
• Not appeal or arbitration on disputes

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Single Point of Enquiry

• What is it?
• Advice
• Issues
• Confidential Impartial
• Focus on improvement
• Working with
• Centres of Expertise
• Procurement authorities

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Single Point of Enquiry

• Ministerial support (PPRB)
• Business Org support
• Procurement authorities support
• Centres of Expertise support
• Supplier support

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Single Point of Enquiry

• Regular approaches for advice on process
• 35 cases with SPoE direct involvement
• All public sectors large/small suppliers

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• SPoE cases arise from various sources
• Direct from Suppliers
• From Business Orgs
• Approaches to Ministers
• Legal firms

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• How does SPoE operate?
• Assess enquiry
• Buyer/supplier contact
• Submit issues to SPoE
• SPoE contact with CoE/Buyer
• Broker resolution

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• Main issues raised
• Approved supplier lists
• Contract award criteria and procedures
• Proportionality and complexity of tenders
• Communication and feedback
• Retendering supply profiles

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• Outcomes
• Communication/feedback established
• Process clarified
• Process modified
• Contract retendered

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• SPoE report to be published on SPD website
• Further information
• scotland.gov.uk/Toics/Government/Procurement
• How do I contact SPoE ?
• spoeprocurement_at_scotland.gsi.gov.uk
• Remedies consultation http//www.scotland.gov.uk/P
  ublications/2009/06/03095738/0