Employee Attitudes Job Satisfaction

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Employee Attitudes Job Satisfaction
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Job Satisfaction

• Definition a pleasurable feeling that results
  from the perception that ones job fulfills or
  allows for the fulfillment of ones important job
  values

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Sources of Job Satisfaction
10-14

• Supervisors and Co-Workers
• reasons for satisfaction
• share similar values
• provide support
• help to achieve goals

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Sources of Job Dissatisfaction

• Characteristics of
• the physical environment
• the social environment

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Sources of Job Dissatisfaction
10-11
Personal Disposition
Negative affectivitya dispositional dimension
that reflects pervasive individual differences in
satisfaction with any and all aspects of life
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Sources of Job Dissatisfaction
10-15

• Pay and Benefits
• Absolute amount of income
• Benefits package
• Pay structure
• Raises

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Sources of Job Dissatisfaction
10-12
Organizational Tasks
Aspects that affect job dissatisfaction
Degree of Physical Strain
Task Complexity
Value of Task
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Sources of Job Dissatisfaction
10-13
Organizational Roles
Aspects that affect job dissatisfaction
Role Conflict
Role Ambiguity
Role Overload
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Job Dissatisfaction

• Source of Negative Behaviors --

• Tardiness
• Absenteeism
• Turnover
• Stress
• Burnout
• Theft

• Grievances
• Whistleblowing
• Decreased job involvement
• Lower organizational commitment

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Model ofJob Dissatisfaction - Job Withdrawal
Process
10-10
Causes of Job Dissatisfaction
- personal disposition - task and roles -
supervisors and co-workers - pay and benefits
Job Dissatisfaction
Job Withdrawal
Manifestation of Job Withdrawal - behavior
change - physical withdrawal - psychological
withdrawal - health problems
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Consequences of Job Dissatisfaction

• behavior change
• physical job withdrawal
• psychological job withdrawal
• health problems