INTEGRATING

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• INTEGRATING
• FINANCIAL EDUCATION
• INTO THE BUSINESS MODEL

2
Content

• Teba Bank Profile
• Why Financial Education is important to us
• The challenge of literacy
• Our business model
• Evolution of our programme
• Our programme and its benefits
• Integration into the business model
• Learnings

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Overview - Group Structure
Group Structure
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Teba Bank Profile

• Providing basic financial services to mineworkers
  for over 30 years
• 8th best known banking brand
• 10th largest local bank in terms of assets
• Employs 950 people
• Footprint 90 branches, 50 agencies 50 ATMs
  (agencies in Lesotho, Swaziland, Mozambique and
  Botswana)

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Why Financial Education is important to us
Teba Bank Research Feb 2008, 1045 respondents
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Challenges facing Teba Bank customers

• 20 of mine-mineworkers entirely unschooled
• 40 functionally illiterate
• Multiple funeral policies
• Debt spirals - loan sharks
• Unclear how bank charges and interest works

Source Press Release by NUM, Sept 2007
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Mine-workers financial needs

• Miners mainly budget big expenditure items (79),
  
• Want education on how to track all expenditure
  and plan for the future.  
• Whilst 89 read their payslips, only half
  understand them.  

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Our business model
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Evolution of our programme

• Joint research and production of material in 2003
  with other global companies, facilitated by
  MicroFinance Opportunities
• SEWA Bank (India), ProMujer (Bolovia), The Equity
  Building Society (Kenya), Al Amana (Morocco),
  CARD Bank (the Philippines) and the Microfinance
  Centre (Poland)
• Material was tested in the different countries,
  finalised and incorporated into Financial
  Education programmes by the partners
• The contents were updated in 2006
• New aspect in the form of modular soap opera
  type DVDs was added in 2007

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Programme Components
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Programme Modules

• HOW TO BE MONEY WISE
• Debt and Credit
• Provident Backed Lending
• ATMs and Debit Cards
• Interest Budgeting

• HOW TO BE MONEY WISE
• Understanding pay slip deductions
• Hire purchase decisions
• Insurance
• Investment
• Estate Planning

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Integration of the programme business model
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Learnings

• Availability of attendees (shift workers)
• Buy-in / employer co-operation stakeholder
  relation building key
• Barrier - literacy levels seminars should also
  be facilitated in preferred languages
• Leveraging the programme with other financial
  service providers should be considered

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Conclusion
I have learned how good it is to manage my money
and understand my rights I was in the dark,
but I have now moved into the light I used
to blow my money now I have learnt to save The
mashonisa have caught me once but they will
never ever catch me again
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THANK YOU