CSM Resit 2005

1
CSM Re-sit 2005

• Revision Notes

2
CSM

• Porters Five Forces
• Porters Response Strategies
• Cost Leadership
• Differentiation
• Focus

3
CSM

• Internal communication groupware systems
• Desanctis and Gallupe

4
CSM

• Ethical Issues relating to Internet use

5
CSM

• Venkatramans model of Business Transformation
• Nolans Six Stages of Growth

6

• Note that for full marks, I will expect a
  reasonable description, with appropriate
  examples.
• Good luck