Pursuit Of Excellence

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PURSUIT OF EXCELLENCE HR. Developing Leaders
With An Edge
IntroducesManagement Tools for the 21st
Century
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Management A Constant Balancing Act?
Pursuit of Excellence HR Giving you H.O.P.E for
you and your organization.
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PURSUIT OF EXCELLENCEDeveloping Leaders With An
Edge

• The single partner you need to optimize your
  entire HR Operation
• Human Resource
• Organizational Administrative Services
• Payroll Processing
• Employee Development and Recruitment

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Discover a World beyond Payroll
Benefit Management
HR / Payroll Outsourcing
Employee Development
Staffing Employment Strategies
Management Workshops
Employee Succession Planning
Employee Assessments
Professional Consulting
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The Business Value Vision
Supporting the business
Leading the business in Workforce Management
Strategic Planning 60
Strategic Planning
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POE HR with
Customer Service
30
Customer Service 30
Enables
Administrative 10
Administrative
60
Current
Target
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POE HR Workforce ManagementYour Complete HR,
Benefits Payroll Solution
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Business Challenges

• Increasing profits/company value
• Reducing overall operational costs
• Increasing employee productivity and satisfaction
• Retaining quality employees success

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The Need

• - HR, Accounting, etc (The back office) is
  viewed as a cost centernot a revenue center

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The Need

• Commonly Outsourced Functions
• IT
• - Support, IT Maintenance, ASP Offerings
• BPO
• - HR/Payroll, Distribution, Purchasing, etc
• Services
• Building Maintenance, Facilities

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Trends in the HR arena

• Payroll Service Bureaus are Obsolete
• Today there is a significant gap in HR
  Outsourcing Solutions for Mid-Market Companies
• Most businesses use piece meal solutions
• Payroll Service Bureau
• Benefits, Pension and PC Brokers
• Low end HR Software packages
• Staffing, Training, and Other HR Outsourcing
  Services
• Poor integration of process and data
• A single source provider offers significant
  advantages

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Trends in the HR arena

• News Bulletin
• The IRS announced it will not treat leased
  employees as a co-employed by a PEO
• As a result, the tax and ERISA benefits of PEO
  group retirement and health plans are at risk
  therefore employee contributions to such plans
  could become subject to immediate taxation
• Revenue Procedure 2002-21
• (published by the IRS April 24, 2002)

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Trends in the HR arena

• PEOs no longer the best outsourcing option
• Deteriorating relationships with Insurance
  Carriers
• Once a marketplace of 2000, now consists of
  roughly 500 firms
• Outdated and inefficient co-employment model
• Aetna files suit against Administaff
• CNA pulls out of PEO workers compensation arena
  (insured 70 of all PEOs)

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The Company Pursuit Of Excellence HR at a Glance

• Leading HR BPO
• Offers a Single Source Solution
• Offer a comprehensive set of services to the
  small to mid size market.
• Make HRIS technology affordable
• Integration of
• Payroll
• Benefits
• Human Resources
• Employee Recruitment
• Employee Development

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Average Spent Per Year on People-Related Costs
The Cost Factor
Estimated Average Annual Cost per Employee is
1.345 (Costs include hiring, training,
managing, and retaining employee's)
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The Goal

• Cost Reduction
• Efficiency Gains
• Impact to Revenue
• Employee Satisfaction
• Self Service Solutions

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Success Plus Hr Impacts the bottom LineAligning
HR Goals with Company Goals
The Process
Source Reported in January 2002 by Susan
Billiot, Asset. VP of HR for Sysco
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Tangible Savings with Web-Service

• Self Service Solutions can reduce CPES by average
  of 15-25 - Aberdeen Group
• Moving employees administration and training to
  the internet will help reduce HR and training
  costs by at least 25 -CIBC World Markets
• Source Aberdeen Group, Self Service Solutions
  Employees and Managers Do it Faster. Better,
  Cheaper December 20 2000
• Source CIBC World Markets, e-Business
  Applications Service Employee Relationship
  Management, February 21, 2001

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Tangible Savings with Web Self- Service
250k
150k
125k
75k
62.5k
37.5k
25k
15k
15 savings a year (Aberdeen Group)
25Savings a year (CIBC World Markets)
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Business Value Of Web Self Service HR
Solutions(Source Towers Perrin 2000 HR Service
Center Survey, September 20000)
92
65
39
100
38
50
75
38
57
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60 Cost Savings on HR Transactions
Cost per transaction
Source CIBC World Markets, Business
Applications Services Employee Relationship
Management, February 21, 2001
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How Many Employees Can your HR Staff Manage?

• The average number of employees one HR staff
  member can serve is
• 99 without Self-Service
• 151 with Self Service

Source The Hunter Group 2000 Human Resources
Self Service Survey
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Employee Dissatisfaction Can Cost Millions
Source Figures based on findings by the Society
of Human Resources Management SHRM And The
International Technology Group (ITG) SHRM found
an annual voluntary turnover rate of 17 ITG
found turnover costs range from 2,000 to
15,000. Using a median cost of 8,000 a
company With 250 employees would spend 340,000 a
year on turnover (17 OF 250 42.5 x 8,000
340,000
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Services

• Payroll
• Time Attendance Interface
• Paid Time Off Tracking
• Direct Deposit
• Unemployment Cost Control
• Tax Filing
• Year End W2 Processing
• HRIS
• Full Integration with Payroll
• Employee Self Service
• Manager Self Service
• 24/7 Access
• Powerful Reporting Options including Cognos Query
• Benefits
• Plan Design
• Online Enrollment
• COBRA Administration
• POP/FLEX/401(k) Administration

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Services continued

• HR Support
• Performance Review
• Job Description
• Handbook
• HR Library
• Recruiting
• Monster Postings
• Skills Validation
• Background Checks
• Training
• Desktop Applications
• Organizational Development
• Leadership/Management
• Sales
• Customer Service
• Sexual Harassment
• Employee Assistance Program (EAP)

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The ROIQuantitative Results Achieved with
Employee Self Service
Source The Hunter Group 2000 Human Resources
Self Service Survey
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The Results

• Pursuit Of Excellence HR
• The single partner you need to optimize your
  entire HR Operation
• Allen Samuels Auto Group - Auto dealership group,
  1,200 employeesI hired a payroll person last
  week who had no experience with UltiPro. After
  only seven days of working at Allen Samuels, my
  new employee is already able to run the entire
  companys payroll on her own and will be doing so
  next week when I am traveling. I am delighted
  that the system is so easy to use, and my staff
  is, too.
• Amerisure Mutual Insurance Company - Insurance
  group, 630 employeesAmerisures success and
  longevity are contingent upon our employees. And
  UltiPros self-service platform is enhancing how
  we communicate with them, allowing us to increase
  overall employee satisfaction.(PDF file -
  144kb)
• Community Coordinated Care for Children - Private
  nonprofit family resource organization, 350
  employees As a not-for-profit agency, we have an
  immense client workload with limited staff, so we
  need to be frugal with operational expenses. By
  using UltiPros per-employee-per-month hosted
  solution, we are saving precious administrative
  staff time and have avoided depleting our cash
  reserves.(PDF file - 115kb)

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The Results

• Pursuit Of Excellence HR
• The single partner you need to optimize your
  entire HR Operation
• Ruth's Chris Steak House - Steak house, 2,400
  employees"Having in-house control of such a
  broad spectrum of workforce-related data sets the
  stage for my department to function more
  strategically, and UltiPros reporting capability
  is just one of the many features that should help
  us manage our growth more effectively.(PDF file
  - 230kb)
• SECURA Insurance - Property and casualty
  insurance provider, 450 employeesSECURA is a
  growing company and we needed a complete payroll
  and HR solution that would grow with us, while
  helping us significantly reduce the money and
  man-hours spent managing these functions. UltiPro
  is a wonderful resource and has helped us
  streamline all of our payroll, human resources,
  and training needs.(PDF file - 115kb)
• The Container Store - Retailer of organization
  products, 2,500 employeesBecause of UltiPro, we
  now can reassign a part-time person who
  coordinated some of these tasks to more critical
  activities. This is essentially like adding a new
  person to the company without the additional
  costs.(PDF file - 230kb)

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The Results

• Pursuit Of Excellence HR
• The single partner you need to optimize your
  entire HR Operation
• Hooters of America - Restaurant, 5,500
  employees"Since the implementation of UltiPro,
  we have seen a substantial impact to our bottom
  line due to increased productivity, improved
  efficiency, and the elimination of costly
  inaccuracies."(PDF file - 267kb)
• Intermatic - Manufacturer of energy control
  products, 950 employees"Due to the success of
  the UltiPro project, my role and responsibilities
  at Intermatic have been redefined - I am now in
  charge of all HR projects within the
  organization."(PDF file - 49kb)
• Omni Hotels - Hotel, 10,000 employees"One of the
  things we really like about Ultimate Software is
  that they took the time to understand our
  business. Early in our relationship, they spent
  time with several controllers at our hotels to
  analyze our requirements."(PDF file - 123kb)

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The single partner you need to optimize your
entire HR Operation
PURSUIT OF EXCELLENCE HRDeveloping Leaders With
An Edge