We help our customers to increase their profitability and improve cash flow

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• We help our customers to increase their
  profitability and improve cash flow

Corporate Presentation September 2005
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Agenda

• Business introduction
• Financial review 2004 and Q2(05)

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Business Mission

• Intrum Justitia is the leading Pan-European group
  that offers credit management services to
  corporate clients
• We contribute to improved profitability and
  cash-flow by more efficiently managing our
  clients customer receivables
• Our combination of Pan-European coverage and
  local expertise creates unrivalled client value

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Leader in Credit Management Services
Only true pan-European, with operations in 22
countries, market leader in 15 countries in
CMS Revenues of SEK 2,741M (EUR 300M) 2,800
employees Listed on Stockholm Exchange
Intrum Justitias market position
Market leader
Top-five position
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Our Market Offering Credit Management Services
Invoice date
Due date
Write-off date
Time line
Purchased Debt
Credit services
SalesLedgerServices
Debt Surveillance
Debt Collection
Market offering

• Outsourcing
• Invoicing

• Information
• Decision
• Guarantee

• Consumer
• Commercial
• International

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Our Market Offering Credit Management Services
Invoice date
Due date
Write-off date
Time line

• Credit information from Intrum Justitia
  makes it easier for the customer to assess
  risks and makes the lending more secure.
• Credit decision provides a fully interpreted
  credit decision and recommendation whether or
  not credit should be granted.
• Credit guarantee is service offered by Intrum
  Justitia in the form of screening applications
  for new credit and debit cards on behalf of
  card issuers

Credit services
Market offering
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Our Market Offering Credit Management Services
Invoice date
Due date
Write-off date
Time line

• Invoicing By allowing Intrum Justitia to
  produce and send invoices, the customer
  releases time and resources.
• Sales Ledger Management Intrum Justitia
  receives and books payments. Routine
  reports and continuous status updates
  on-line provide customers control over their
  sales ledger.

• Reminder management Intrum Justitias quick
  and efficient routines increase the
  likelihood of getting paid.
• Interest invoice It is important for
  profitability that the customer is also
  compensated for extended credit periods.

SalesLedgerServices
Market offering
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Our Market Offering Credit Management Services
Invoice date
Due date
Write-off date
Time line

• Consumer and Commercial
• Collection services have been the Groups
  core business since the start. Thanks to long
  experience, established processes and
  reliable analytics, Intrum Justitia is
  efficient in getting paid, even for debts that
  are long overdue.
• International Because of global coverage with
  own offices in 21 European countries
• and partners in another 160 countries Intrum
  Justitia can assist
• customers also when their debtors are located
  other countries than
• themselves .

Debt Collection
Market offering
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Our Market Offering Credit Management Services
Invoice date
Due date
Write-off date
Time line

• Debt surveillance Intrum Justitia monitors
  written-off receivables and works actively to
  collect them. Measures to re-instate time
  limits and cost-effective processes are
  important parts of this work.

Debt Surveillance
Market offering
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Our Market Offering Credit Management Services
Invoice date
Due date
Write-off date
Time line
Purchased Debt
Market offering

• Purchased Debt As part of its business,
  Intrum Justitia buys written-off receivables
  and collects on them in the same way that it
  collects on behalf of customers.
  
  

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Key Factors Driving Growth
ConsumerReceivables CharacteristicsAutomatisat
ion due to large volume of cases with low nominal
value Key driversIndebtednessOutsourcingDe-re
gulation
CommercialReceivables CharacteristicsCases
with high nominal value require specialist
skills Key driversIndebtednessFocus on
coreEU initiatives
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Diversified Client Base

• 90,000 clients across Europe in all industries
• 88 client retention rate
• Largest client less than 2 of revenue
• Bank/finance/insurance and telecom/internetprovi
  ders are the two most important client segments
• Strong growth in utility segment

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Intrum Justitia Strong Partner in Outsourcing

• Well-known brand
• Scoring Proprietary data bases combined
  with experience
• Concepts for each customer segments
• Fair Pay Skilled agents
• Tailor-made IT solutions
• Own operations in 22 European countries and
  a network of 160 partners world-wide

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Code of Ethics

• Business shall be conducted so as to foster and
  maintain respect and confidence in the CMS
  industry
• Laws and regulations shall be strictly observed
  in all dealings with clients, debtors and
  authorities
• Cases shall be handled speedily, professionally,
  efficiently and correctly
• Clients contacts shall be maintained throughout
  case processing
• Clients funds shall be held in separate accounts
• Strict security shall be maintained regarding all
  information acquired be the collection company
• The debtors integrity shall be respected at all
  times

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Agenda

• Business introduction
• Financial review 2004 and Q2(05)

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Financial Targets

• Intrum Justitias financial targets are as
  follows
• Average organic growth of at least 10 percent per
  year over a business cycle. Moreover, Intrum
  Justitia actively seeks opportunities to grow
  through selective acquisitions.
• A net debt/equity ratio (interest-bearing net
  debt as a percentage of shareholders equity and
  minority interests) that does not exceed 100
  percent over the long term.

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Strategy

• Focus on national offerings and operations
• Complement with international service offerings
• Offer a comprehensive range of CMS
• Work continuously to improve quality and
  efficiency
• Complement organic growth with acquisitions
• Continue to build the brand

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Customized service offering
Margin
Mature markets
Established markets
Developing markets
Level of maturity
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Parts of Growth from acquisitions
Examples of recent acquisitions
Year
Company
Country
2005 2005 2003 2002 2002 2001 2001 2001 2000 2000
Creditexpress Legal Trade Collections Cofreco Je
an Riou Contentieux Stirling Park Via
Ejecutiva Dun Bradstreet RMS Intrum Justitia
Portugal Cashpar Intrum Justitia UAB
Slovakia Ireland France France UK/Scotland Spain/P
ortugal European Portugal Finland Lithuania
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Significant sales across Europe
Poland, Czech Rep Hungary, 6
France, Spain Portugal, 11
Sweden, Norway Denmark, 26
Finland, Estonia, Latvia Lithuania, 11
United Kingdom Ireland, 13
Netherlands, Belgium Germany, 20
Switzerland, Austria Italy, 13
Revenues 2004 SEK 2,741 M
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First six months in summary
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History of Intrum Justitia

• 1923 Founded by the father of Bo Göransson
• 1970s Acquired by Bo Göransson in 1970 and
  developed into the dominant player in the
  Swedish market
• 1980s International expansion in Europe
• 1987 Quoted in Luxembourg and 1990 in London
• 1990s Further international expansion through
  organic growth and incremental acquisitions
• 1998 Intrum Justitia taken private by Industri
  Kapital and Bo Göransson
• 2001 Acquisition of Dun Bradstreet, Europe
• 2002 Listed on Stockholm Stock Exchange

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CEOJan Roxendal
GROUP ORGANISATION September 2005
Group Staffs CFO Bo Askvik Business
Development Anders Carlström Corporate
Communications IR Anders Antonsson Group
IT (CIO) Rob de Vries Human Resources
Thomas Fredholm Mergers Acquisitions Kent
Hansson Public Affairs Leif Hallberg

Assistant to the CEO Elisabeth Grahn
John Easden United Kingdom(England
Wales)John Easden (Stirling Park) Ann Wood 1
Ireland Nick Biggam
Lennart Laurén SwedenLennart LaurénNorway Rune
Viermyr DenmarkGregers Kofoed-Hansen
Marcel van Es NetherlandsMarcel van Es
Belgium Robin Vieveen
Henning Bensland PolandGrzegorz DmowskiCzech
RepublicIvo KlimeSlovakia Viktória
Grossová HungaryPeter Félfalusi
Benno Oertig SwitzerlandThomas
HutterAustriaMichael FischerGermany Benno
Oertig
Thomas Feodoroff FinlandThomas
FeodoroffEstoniaIvar TammenmäeLatviaAgnese
Priedite LithuaniaAudrius Astrauskas
Pascal Labrue FrancePascal Labrue Spain Luís
SalvaterraPortugalLuís SalvaterraItalyFrançois
Martines

Credit Committee
Kari Kyllönen Purchased Debt
International Collection Vacant
Debt Surveillance Susanne Bruce 2
1 Managing Partner 2 Reporting to Lennart
Laurén Profit center Center of
Excellence
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The shareholders structure, 31 Aug
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Financial calendar 2005/06

• Interim Report JanuarySeptember 200526 October
  2005
• Full-Year report 200515 February 2006

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Intrum Justitia GroupEuropes leading Credit
Management Services company
www.intrum.com