Helen Dayson Chief Executive

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• Helen Dayson -Chief Executive

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Background

• Started in 1989
• Used Old School Building
• Alternative to Traditional Day Centre

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At the Heart of the Village

• Developed with two aims to provide learning
  opportunities to disabled adults and to provide
  services to the local community
• Community Centre, not a Day Centre - venue for
  Nursery School, Brownies, Adult Education Classes
  and Youth Club

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Services to the Community

• Personal Development and Learning Opportunities
• Volunteers provide village Shop, Post Office and
  Café
• Provide Access Audits and Disability Awareness
  Workshops

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Disability Groups and Services

• Chainreaction personal development and learning
• Person-centred, not activity-led
• Counselling and group work
• Increased control of life through development of
  self- confidence and self-awareness
• Typically four year stepping stone

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Chainreaction
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Other Groups

• Link - a social opportunity for disabled adults
• SHINE Saturday Club - days out whilst carers take
  a break

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Experiencing Independence

• Independent Living Project- experience leaving
  home for 3 months
• Support and advice with employing carers, paying
  bills and dealing with issues around living
  independently

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Where we were 2005?

• Kingsley Centre becomes Kingsley Organisation
• Services in Camden and West Berkshire
• Winner Glaxo-SmithKline award for community
  innovation 2002
• Developing Pioneering Support services focused on
  the person

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• An example of a challenging situation we have
  faced and how we managed the change process to
  the benefit of users.

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What was the change?

• The ending of a 5-year contract to provide a
  Chainreaction Service.
• A significant contract!

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What did this mean?

• ? An opportunity for those accessing the service
  to choose and or change what they wanted to do
  during the week.
• ? A real possibility of a change in staff working
  hours and or redundancy.
• ? Possibility of moving to new premises.

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The question we asked ourselves was how we as an
Organisation could support these changes?

• We decided to use our skills of group and one to
  one work to support the process in the following
  way.

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Chainreaction Morning Groups

• A place and time to express feelings, concerns
  anxieties and anger where appropriate
• Talk about anything and everything
• A place to be and not doing

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Staff Group

• Initially we had an away day and subsequently the
  staff team were also given space to express their
  feelings, concerns, anxieties and anger on a
  monthly basis during what was for them a very
  difficult process. (This was additional to the
  normal scheduled staff meetings and supervision)

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Parent and Carer Group

• We used our already established support group to
  keep them informed and to discuss any worries and
  concerns, which were understandably many.

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Information Evenings

• Joint information evenings on the change up
  programme and the use of Direct Payments.

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Project Meetings

• We set up dedicated change teams which met
  regularly to keep each other informed about
  participants feelings, possible alternative
  opportunities from which they could choose and
  also to ensure that visits were arranged to those
  opportunities/possibilities so that informed
  choices could be made.

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Person Centred Planning

• Participants were encouraged to make plans for
  themselves, looking at hopes and dreams, what
  they would like to do and how they would like to
  plan their week.

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Visits

• In order for participants to make informed
  decisions they were encouraged to visit different
  services/opportunities. This process also aided
  familiarity of staff, possible activities and to
  also get to know the buildings.

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One to One Sessions

• Participants were encouraged to have one to one
  sessions with their key workers providing a more
  personal space for checking out feelings and how
  they were coping with the change process. Later
  in the process these sessions were used to check
  consistency of decisions made.

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Hand Project

• Participants and staff were asked about what they
  had achieved/learnt during their time at
  Chainreaction. These were written onto an outline
  of each persons hand and mounted for display.

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Mind Maps

• This helped participants to think about what they
  would like to do in the future and what they
  wanted from their services/
• opportunities

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Photos

• Participants and staff were encouraged to sort
  through all the photos of activities, outings and
  interesting days, which were subsequently
  displayed for everyone to see.

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Decisions

• When participants had made their choices they
  were invited to a meeting with parent/carers as
  well as staff so that these decisions could be
  recorded and put into action.

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Celebrations

• Finally a party was organised with displays,
  performances and presentations to celebrate 5
  years of Kingsley Organisation and Chainreaction.
  It was an opportunity for achievements to be
  celebrated by everyone involved and Participants
  were presented with achievement certificates.

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New Beginnings

• We are now established in new premises. During
  the process we had to make staff redundant, but
  also retained staff who chose to stay despite
  decreased hours. Some Participants chose to
  continue to receive a Chainreaction service, some
  chose different services/opportunities and some
  chose to have a direct payment. But above all a
  change, which could have been viewed negatively
  was used to effect positive change for a
  significant number of people and an Organisation.

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Kingsley Centre Main Road Kingsley Hampshire GU35
9ND Telephone [phone] Email
admin_at_kingsleycentre.org.uk Website
www.kingsleycentre.org.uk