IS 20052006 Priorities

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IS 2005/2006 Priorities
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IS 2005/2006 Strategies
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Delivering IS Priorities 05/06

• P1 Collaboration (email, calendars)
• Must have use from anywhere with web client,
  connected or disconnected use
• Develop student email strategy (outsource / use
  ISPs)
• Need calendar porting strategy
• Think about customers with other email servers
• Maybe consider instant messaging, knowledge mgmt,
  online collaboration
• Prime Julian Lintell-Smith

Appropriateness
Availability
4
Delivering IS Priorities 05/06

• P2 Jupiter
• To support the testing and setup of the new
  students records systems for implementation, i.e
  enrolling students in the summer of 06. All main
  functions will be implemented through 06/07
• Prime Peter Datchens

Appropriateness
Availability
5
Delivering IS Priorities 05/06
P2 Jupiter (continued)
Appropriateness
Availability
6
Delivering IS Priorities 05/06

• P3 Windows XP
• Windows XP is the latest desktop client from
  Microsoft
• It is widely used by students and staff outside
  the University
• It is the mainstream platform for suppliers
  software applications and hardware development
• It is stable, used widely and will be fully
  supported for at least 4 years
• W2K is at the end of its developed and supported
  life
• It will provide more attractive IT facilities for
  prospective customers
• Prime Brian Greenwood

Appropriateness
7
Delivering IS Priorities 05/06
P3 Windows XP (continued)
Appropriateness
8
Delivering IS Priorities 05/06
P3 Windows XP continued Prime Brian Greenwood
Appropriateness
9
Delivering IS Priorities 05/06

• P4 Access and mobility
• Do anything, anywhere
• with strong security
• Access Look for strategic partner to provide
  ADSL (Newnet??) regional thru LeNSE
• Applications VPN for staff to allow secure
  access to applications (and students??)
• Laptops Make laptops work properly
• Portal strategy (and further development if
  possible)
• VoIP service (SIP based, Open Source?) NOT
  analogue replacement (yet)
• Prime Ian Troise

Appropriateness
Availability
10
Delivering IS Priorities 05/06
P4 Access and mobility (continued)
Appropriateness
Availability
11
Delivering IS Priorities 05/06

• P5 Core Software review and development
• Remove obsolete software and rationalise usage of
  current software across campus
• Improve visibility for students and staff
• Develop delivery mechanisms for software
• Review licensing and formalise loan systems
• Develop training arrangements
• Prime Ed Kopinski

Availability
12
Delivering IS Priorities 05/06
P5 Core Software review and development
(continued)
Availability
13
Delivering IS Priorities 05/06

• P6 Infrastructure resilience and disaster
  recovery
• JWH / Mercantile house
• Clustering
• Backup process (online / snapshot? Etc)
• Prime Ian Troise / Julian Lintell-Smith

Appropriateness
Availability
14
Delivering IS Priorities 05/06
P6 Infrastructure resilience and disaster
recovery (continued)
Appropriateness
Availability
15
Delivering IS Priorities 05/06

• P7 Corporate Systems Strategy
• To develop a strategy for the replacement/integrat
  ion of core business systems
• To develop an approach for self service
  management of data and access to services and
  systems through portals.
• Prime Peter Datchens

Accountability
Appropriateness
Availability
16
Delivering IS Priorities 05/06

• P8 LAN Strategy
• Do we stick with Novell?
• where are they going, what are the
  alternatives?
• Prime Julian Lintell-Smith

Appropriateness
Availability
17
Delivering IS Priorities 05/06

• P9 Storage and Backup Strategy
• Managing growth of disk space requirements
• Hierarchical Storage Management
• A charged service for those requiring space over
  and above the agreed limits.
• Prime Julian Lintell-Smith

Appropriateness
Availability
18
Delivering IS Priorities 05/06

• P11 Establish Project Office
• In-depth resource planning
• Project management support
• Quality process development
• Prime Andrew Minter

Accountability
Appropriateness
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Delivering IS Priorities 05/06

• P12 Flexible working and on-call
• Improve ESAT
• Deliver extended hours of cover with minimal
  incremental cost
• Prime Andrew Minter

Appropriateness
Availability
20
Delivering IS Priorities 05/06

• P13 Team review and development planning
• Support career progression
• Avoid external hires where possible
• Support person projects competitive selection?
• Prime Andrew Minter

Appropriateness
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Delivering IS Priorities 05/06

• P10 Service Delivery Managers
• Get under our customers skin
• Understand needs and manage solution delivery
• Establish Key Performance Indicators
• Prime Andrew Minter

Accountability
Appropriateness
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Status Legend (cut/paste appropriate button for
each update)
Improving and consistent with plan Consistent
with plan Worsening but Consistent with
plan Complete Improving but not yet reaching
target Not yet reaching target Worsening and not
reaching target Improving but seriously behind
target Seriously behind target Worsening and
seriously behind target