A Case Study for JumpStarting ATIS

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Lessons Learned from ATIS/511for Emergency
Management and Disaster Recovery
David Lively, Chief, Travel Information
Systems Osama Elhamshary, Ph.D, P.E., Div. Of
Research and Innovation California Department of
Transportation June 2005
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Advanced Traveler Information Systems (ATIS/511)

• Provide accurate, real time
• Road and weather conditions
• Traffic conditions
• Travel times
• Transit routes, schedules, and fares
• Rideshare, motorist assistance, etc
• Special events impacting travel

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Through

• Commercial TV and radio broadcasts, changeable
  message signs,
• highway advisory radio
• in-vehicle systems
• internet, pagers,
• kiosks

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And 511 telephone

• 5-1-1 is the National Telephone Number for
  Travel Information

BROWN 511 Live LIGHT BLUE 511 Live in
2005 DARK BLUE 511 Planning Grants FHWA,
March 2005
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Importance of ATIS/511 For Emergency Managers

• Floodgate messages
• Official information
• Alternative routes, travel modes
• Public assistance, e.g., amber alert child
  abductions

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Transportation Management Centers
Real-time Data Collection Monitoring
Verification Traffic Management Incident
Response Emergency Operations ATIS/511
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ITS Architecture
Travelers
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ITS Wide Area Alert Schematic
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ATIS/511 are ITS Standards
TCIP (Transit)

• Public Services

511 (FCC)
NTCIP
TMDD (ITE)
ATIS (SAE)
Police/Fire
Commercial/Media Information Service Providers
IM (IEEE)
Private Data
Including DSRC (SAE) Vehicle Infrastructure
Integration (VII)
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Loma Prieta Earthquake1989 pre ATIS/511

• Problems
• Couldnt determine impact area/infrastructure
• Couldnt direct people to safe routes
• Overloaded Transit call centers
• Responses
• Added capacity, buses re-routed to BART
• Started transbay ferry service
• Started ITS, multi-agency TMC, ATIS/511

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Northridge Earthquake1994 pre ATIS/511

• Coordinated Multiagency Response
• Restricted partially open freeways to HOV
• Published weekly newspaper inserts
• Started 800-COMMUTE
• A multimodal, multi-agency predecessor to 511
• Installed 76 kiosks (discontinued in 1996)
• Internet added in 1995 redesigned 2005

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San Diego Fires2003 pre ATIS/511

• Problem
• Travelers congestion and delay
• Traveler conflict with responders
• Highway calls exceeded 52X normal - but
  information updates not automated
• San Diego ATIS/511 will
• Provide automatically updated, accurate
  information

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Arizona 511 EmergenciesSince 2001 with ATIS/511

• Warns and directs travelers
• Floodgate messages
• Airport security messages include open roadway
  routes, parking and curbside service restrictions

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Florida 511 Hurricanes2004 with ATIS/511

• Eliminated recurring public information problems
• Identified open/recommended bridges and roads, in
  which directions, travel speeds, incidents

Frances
Jeanne
Charlie
Ivan
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Florida 511 Disaster Planning2005 ATIS/511

• Evacuating tourism / event attractions
• Facilitating regional roadway reliability
• Using multimodal data to improve regional
  emergency response planning

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Advantages of ATIS/511 During Emergencies

• Collects automated ITS data
• Coordinates responders
• Allows inter-agency and inter-state data
  sharing/coordination
• Provides cost-effective and widespread public
  notification
• Provides requests for assistance (Amber Alerts,
  Homeland Security Warnings)
• Manages public reaction

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Lesson Learned
ATIS/511 provides cost-effective and widespread
public notification for managing public reaction