By Tun Van Rijswijck

1
Introduction to ToIP
By Tun Van Rijswijck Chief Operating Officer
2
ToIP growing interest from corporates

• 81 of IT managers interested in this technology
• 29 use it already
• 18 are under test
• 34 plan to deploy soon

• 4 Users out of 5 are satisfied with ROI
• 33 show ROI 1 year
• 29 show ROI 2 years
• 19 show ROI 3 years

Study made by Information Week in 2004 with 300
IT managers
3
The key benefits of IP Telephony

• Cost savings
• Communication costs
• Simplified network administration
• Less expensive to expand system

• New value-added services
• Unified messaging convergence of all
• Messages (emails, voice messages, SMS, fax)
• Audio/video/data conferencing
• Click to dial direct call from your PC
• Intelligent virtual call centre

4
ToIP a global communication project
Positive impacts on staff and customers
satifaction
5
How to implement IP Telephony solutions?

• Transition
• Add an IP Gateway to your PABX
• Revolution
• Replace your installation by IPPBX IP Phones
• Radical choice involving significant investment
• Outsourcing
• Use IP Centrex solution to avoid any investment
• Smart choice for Small Medium Enterprises