511 Deployment Coalition Transition Planning Status and Discussion Primer

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511 Deployment Coalition Transition
PlanningStatus and Discussion Primer

• Pierre Pretorius, Kimley-Horn

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Background

• Coalition started in 2001
• Funded to date primarily by US DOT
• Coalition funded through Sept 2006
• Issue what happens after Sept 2006?
• May 2005 Policy Committee Teleconference
• Directed WG to develop and report back go forward
  options
• Provide in sufficient time to allow seamless
  transition

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Policy Committee Guidance

• Would like aspects of the Coalition to last until
  at least 2010 (full deployment goal)
• Desire mechanisms to continue implementer
  interaction
• Recognize desire to mainstream and reduce
  financial requirements
• But
• Dont want to lose the value of the network that
  has been created
• Directions to AASHTO, APTA and ITS America
• Determine what you can/will support going forward

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Timeline to Today

• May 2005 Policy Committee Tasking
• July 2005 Working Group
• Transition issue an agenda item
• Completed survey to identify relevance of
  current/past activities
• Formed Transition Task Force
• Transition Task Force Activities
• October 31 Telecon Kicked off efforts
• November 28 Telecon Reviewed/Finalized this
  presentation

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Transition Task Force

• Barb Blue, Kansas DOT
• Mike Bousliman, Montana DOT (AASHTO Liaison)
• Rick LAmie, Capital Metro (Austin, TX)
• Mac Lister, FHWA
• David Lively, Caltrans
• Sandy Myers, Virginia DOT
• Jo Ann Oerter, North Carolina DOT
• Jim ONeill, SmartRoute Systems
• Pierre Pretorius, Kimley-Horn (Chair)
• Rick Schuman, Pete Costello, PBSJ (Staff)
• Michelle Teel, Missouri DOT
• Jim Wright, Minnesota DOT/AASHTO
• Heather Young, ITS America
• Dave Zavattero, Illinois DOT

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Todays Purpose

• Review TF progress
• Provide guidance/direction
• Input will be used by TF and 511 Management Team
• Follow-Up TF telecon
• January 2006 511 Management Team meeting
• Goal
• Options (with recommendations, if applicable) to
  Policy Committee before, at or just after March
  2006 511 Conference

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Task Force Approach

• Three-Step Process
• Where are we?
• Where do we want to be?
• How do we get there?
• Where do we want to be? is todays focus

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Step 1 Where are we?

• Focus of July WG Meeting
• Reviewed accomplishments and activities
• Surveyed attendees on absolute and relative
  importance of activities (going forward)
• 26 completed surveys total
• Transition TF reviewed survey findings
• Helpful, but recognized only addressed activities
  already being/been done

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Survey ResultsActivities Absolute
Importance(0-10 Red Mean Green STD Dev Range)
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Survey ResultsActivities Relative
Importance(1-15 Red Mean Green STD Dev Range)
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Survey Conclusions

• All activities were desired
• Some ranked low because they are done with a
  caveat (later)
• Listserv, Demo disk, Exhibit
• Most important were consistent in absolute and
  relative importance
• Guidelines
• Technical Assistance and Reports
• Working Group
• Web Site
• Good for looking back
• Useful for looking forward?

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Step 2 Where Do We Want To Be?

• Focus of Transition TF October 31 Telecon
• Discussion focused on scope of go forward
  activities
• Option 1 -- Staying focused on phone
• Option 2 -- Broadening beyond phone
• Want Working Group direction on scope issue
  before going further

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Scope Option 1 Continue Phone Focus

• Rationale
• Unfinished business on several fronts
• Now that we are out of Reauthorization Limbo we
  can get back to making progress
• Coalition Vision
• 511 will be a customer driven multi-modal
  traveler information service, available across
  the United States, accessed via telephones and
  other personal communications devices, realized
  through locally deployed interoperable systems,
  enabling a safer, more reliable and efficient
  transportation system.
• Source 511 Deployment Coalition Phase IV Program
  Plan

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511 Vision Key Characteristics of 511

• Have a customer focus
• Serve local users, visitors and through travelers
• Have ubiquitous brand awareness and coverage
• Provide timely, accurate and reliable information
• Be consistent in content, interface and quality
  of service
• Be mission critical to travelers/users,
  transportation system operators, emergency and
  homeland security providers and the information
  services industry
• Have a mix of public good and value added
  information
• Be sustainable and permanent
• Be continually improving
• Strive for complete customer satisfaction
• Be nationally interoperable

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511 Vision2010 Goals

• 511 will be operating throughout the United
  States
• Over 90 of the nations population will be aware
  of 511
• All of the users will be satisfied with the
  service provided
• 511 systems will receive more than 40 million
  calls per year
• Road information on major road systems and metro
  areas will include travel time, events and
  weather
• Transit information will be available on most
  systems
• Individual systems will be linked together into
  an integrated, seamless network
• There will be a sustainable business model
  public sector supported with funds to enhance and
  grow

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Option 1 SWOT Analysis

• Strengths
• Goals and mission already defined
• Strong institutional network in place
• Weaknesses
• Unlikely to keep Coalition operating as is
  beyond 2006
• Coalition (volunteers) losing steam?
• Opportunities
• Much still to do
• SAFETEA goal of full deployment by 2010
  re-energize Coalition?
• Threats
• Have to do more/same with less resources?
• Increasing divide between the needs of the
  haves and have nots?
• Coalition and 511 in general become less
  interesting?

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Scope Option 2Broaden Focus Beyond Phone

• Rationale
• Phone is but one of many publicly supported
  dissemination methods
• Strong overlap of issues for methods (e.g., Web,
  signs, HAR, rest areas/terminals, etc.)
• Often people responsible for 511 have this
  broader scope responsibility
• Re-engage private market interests into
  activities?
• Re-engage executives?

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Option 2 SWOT Analysis

• Strengths
• Bolder mission, more energy
• Increase impacts of efforts beyond one medium
• Consistent treatment of travel information
  regardless of medium
• Weaknesses
• Need to bring in new players unknown chemistry
• Loss of focus on outstanding phone issues
• Opportunities
• Fresh, energetic blood
• More policy issues for leadership more
  attention?
• Allow addressing of SAFETEA-LU goals for phone
  and web by 2010 together
• Threats
• Too broad and waters down accomplishments
• Can consensus be achieved on a broader scope?
• Does it include incident reporting systems? Data
  Collection?
• Resource limitations prevent meeting objectives

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Discussion

• Scope
• Focus on Phone
• Go Broader
• If so, how broad?
• Flesh out both let Policy Committee decide?
• Other options?

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Next Steps

• Resolve Where do we want to be
• Or develop multiple options for the PC
• Develop How we get there options
• Transition Task Force will teleconference in
  December
• Management Team meeting in January
• Spring steps TBD Working Group will have input
  before bringing to Policy Committee in Spring 2006