A Migrants Story

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A Migrants Story

• Randwick City Library Service

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Aims of the project

• To identify, record and preserve local migrants
  heritage
• To promote contributions of local migrant
  families into economic and social life
• To ensure migrants heritage is adequately
  presented in the Librarys collections,
  activities and programs
• To establish close contact with the local diverse
  communities through their active involvement in
  the Librarys innovative projects

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Aims of the project (cont)

• To support and motivate local communities to
  share their vast migration heritage with a wider
  community and encourage their ongoing input in
  the project
• To further reach out to local Culturally and
  Linguistically Diverse (CALD) communities and
  promote Librarys resources and facilities to
  them
• To provide greater customer satisfaction across
  the local community

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Project stakeholders

• Randwick City Library Service
• Randwick Multicultural Advisory Committee
• Randwick City Council Community Development
  Department
• Sydney Multicultural Community Services
• Local CALD communities

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Stages of the project

• First stage 2003, 27 entries
• Second stage 2004, 16 entires, 35 photos
• Third stage 2006, 57 entires, 14 photos
• All entries were bound into booklets and
  distributed to all the participants, community
  organisations and all library locations.
• Booklets were also made available on the
  library website and for purchase at all library
  locations.

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Project management

• The Project team in consultation with Randwick
  Multicultural Advisory Committee held a number of
  brainstorming sessions to identify aims and
  outcomes of the project, implementation stages,
  judging process, promotion and launch of the
  project.

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Staff training

• Cultural awareness staff training
• Staff information session on demographical and
  cultural make up of the local area
• Staff briefing sessions on the purpose of the
  Migrants Story project and ways of promoting it
  to the community
• Provision of further information at regular staff
  meetings on conditions of entry, formats, etc
• Training for new and casual staff on the purpose
  of the project

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Improved contact with the local community

• Migrants Story talks in community organisations
• Burge Centre Holocaust survivors
• TAFE Multicultural Education Unit
• Eastern suburbs Evening College creative
  writing course
• Direct contacts with the local community groups
  e.g. Greek and Italian communities
• Attending to numerous individual enquiries (in
  person, over the phone, via e-mail) from local
  residents about the Migrants Story project

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Launch

• Over 70 local residents participated
• Exhibition of the entries and photographs
• Award presentation by the Mayor
• Speeches by the Chair of Randwick Multicultural
  Advisory Committee, Chair of the WGMLS and other
  VIPs
• Cultural performance dancing and music by
  ethnic groups
• Refreshments, socialising and feedback

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Service improvement

• 48 increase in LOTE collection circulation
  statistics
• 9 increase in CALD membership statistics
• Record number of hits on the Library website
• Following the increase in circulation new library
  guides in 5 languages were developed
• This project has generated an increased interest
  in library resources, facilities and programs
  among CALD communities. They have subsequently
  expressed an interest in improving their English
  level proficiency. English conversation classes
  were introduced.

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Ongoing viability of the project

• An overwhelming response from the local diverse
  communities has identified a need to continue
  this exciting series of personal stories.
• It is planned to further expand this successful
  project in future, by applying for a community
  heritage grant to fund the collection of oral
  stories to complement Randwick Librarys Local
  History section.
• The success of this project has raised awareness
  of Randwick City Council as to the volume and
  variety of direct services provided by the
  Library

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Awards

• Multicultural Excellence Award 2005
• Bluett Award 2006
• Randwick City Council

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