Technology Training 101

1
Technology Training 101

• Once a new technology rolls over, if you are not
  part of the steamroller then you will be part of
  the road.

2
Agenda
1. Physical Layer Networking
2. GroupWise
3. LANDesk
4. TESSA
5. ConsoleOne
6. Q and As
3
Physical Layer Networking

• Computer Hookup
• Monitor, Keyboard, Mouse
• Network Cable
• Printer Hookup
• Power
• Network Cable into JetDirect Card

4
Physical Layer Networking

• Hubs
• Older and SLOWER have to Share
• Switches
• Faster Independent ports
• ONE cable goes from Switch to wall
• Looping
• Other 7 ports can go to computers and/or printers

5
Physical Layer Networking

• Netgear FS108 8-Port Fast Ethernet Switch
• WWW.CDWG.COM
• Cost varies 50
• http//www.cdwg.com/shop/products/default.aspx?EDC
  141956

6
Troubleshooting

• Context and Server
• Workstation Only
• Rebooting
• Link lights on NIC
• http//www3.hcs.k12.sc.us/Departments/Technology/h
  elpdesk/HelpDesk.html

7
Network Printer Setup
START HERE
NETWORK PRINTERS
8
Printers

• Drivers
• \\HCSD-U\VOL1\SELFINST-SCHOOL\PRINTERS
• Mapping a drive
• Double click
• MY COMPUTER
• Tools
• Map Network Drive
• Browse or Type in path

9
GroupWise

• Only ONE email account for each user
• Base location is the location for the post office
• Address Book information synchronized with User
  account
• FAQs
• http//hcs.k12.sc.us/technology/groupwise

10
GroupWise SPAM

• On average, 70 of HCS mail is blocked as spam,
  viruses, and/or prohibited attachments
• Weekends are more prevalent for JUNK MAIL
• Junk Mail Filter

Cumulative 1 day, 13 minutes
11
LANDesk

• Client Install - Automatic
• Patch Management
• Snooze
• Rebooting
• Security Scan
• Inventory
• Remote Control

12
TESSA
Phase 1
Phase 2
Phase 3

• Work Order
• Incorrect Info Delays Process
• Enter in Email address to track
• Print out for machine

• Tracking
• Email notification
• Searching Open versus Closed

• Log In
• Email address
• Last 4 of SSN

http//www.hcs.k12.sc.us/apps/tessa
13
TESSA
14
ConsoleOne

• Installation
• \\hcs-st1\vol1\selfinst\ConsoleOne\c1.exe
• Accept Defaults
• Tabs
• General
• Restrictions
• Page Options

15
ConsoleOne Creating Users

• Browse to
• HCS-TREE
• HCS-NET
• LOCATION-B
• MAIN
• USERS
• Click on New User

16
ConsoleOne Creating Users

• Name UserID
• TMounta
• Surname Last Name
• Use Template
• Teacher Template
• Define Additional Properties
• Accurate Information
• Title, Location, Dept.

17
ConsoleOne Passwords

• Browse to your USERS Container
• Double click the User
• Restrictions Tab ? Password Restrictions
• Change Password
• Set Password
• Apply
• OK

18
ConsoleOne Intruder Lockout

• Browse to your USERS Container
• Double click the User
• Restrictions Tab ? Intruder Lockout
• Uncheck ACCOUNT LOCKED
• Click OK

19
QUESTIONS and ANSWERS

• Hard Questions with right answer.50
• Hard Questions with wrong answer..25
• Easy Questions with right answer.40
• Hard Questions with wrong answer..15
• Dumb looks are still FREE!!!