Name Title Company

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Repartee Unified Messaging System Versatility
Business Continuity Innovation
NameTitleCompany
2
Agenda

• Communication Challenges and Trends
• New and Advanced Features
• Unified Messaging Features
• Mobility Features
• Voice Mail Features
• Auto-Attendant Features
• Hospitality
• Administration and Utilities
• Integrations and Target Markets
• Analysts Opinion and Summary

3
Communication Challenges

• Ineffective communications 6 out 10 calls goes
  to Voice Mail
• Virtual organizations and mobile workforce
  requires a new way to stay in touch with
  colleagues, customers and partners
• Growing presence of Internet portals as a new way
  to stay in touch and receive information
• Increased adoption of video for communication

4
Vision and Benefits

• Allow individuals and teams
• to better communicate with
• each other
• Provide a powerful, yet cost effective messaging
  solution for the SMB market
• Support mobile users and allow anywhere access to
  Email, Voice Mail and Fax.
• Provide a familiar, easy-to-use and
  easy-to-manage UMS

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Communication Challenges
While many companies attempt to move
organizations from VM to UC in one step Active
Voice uses a more gradual approach.

Unified Messaging Capable
Traditional Voice Mail
Unified Messaging
Unified Comm.
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Industry Leader
Unified Messaging and VM Market Share

• Repartee/EliteMail is accountable for 17
  messaging market share in the SMB segment
• Ranks third for North American Unified Messaging
  systems shipped
• InfoTrack for Converged Applications 8 Jan
  2008

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New and Advanced Features

• Unified Messaging Features
• Mobility Features
• Voice Mail Features
• Auto-Attendant Features
• Hospitality Enhancements

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Voice Mail Features

• Multiple User Interfaces Numeric, Octel Aria,
  Centigram Repartee
• Multiple options for voice and fax message
  delivery
• Built-in fax (send receive, print to fax
  driver)?
• Auto-login from alternate number such as cell
  phone
• Schedules for notifications
• Flexible menu structures for customizable call
  flow
• Standard features such as
• Mailbox manager, Group messaging, Guest
  privileges, Message Archiving, Cancellation,
  Editing Redirection, Messages ordered by
  priority sender, Multiple notification
  methods, Multiple personal greetings, Message
  play back Rewind, pause fast forward, Special
  delivery options Future, Private, Return
  receipt, Urgent, and Volume and Speed control.

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Key UM Features

• Voice and fax message integration with
• Outlook, Lotus Notes GroupWise
• Access anywhere and from any device
• Phone, PC, Web , Mobile (Smartphone)
• SMTP email notification w/ authentication and SSL
• IMAP4 and POP3 w/ authentication and SSL
• Multilingual TTS w/ language auto detect
• Forward or Carbon copy voice/fax message to email
• Text to speech (listen reply)?
• Video Mail
• Video Messaging
• Screen capturing

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View apps.
Fax
Voice Mail
Email
Video Mail
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Auto Attendant Features

• Transfer to extensions without requiring
  mailboxes
• Alpha and numeric directory
• Directory listing by first or last name
• Fax detect, send and notify
• Holiday schedule
• Flexible menu structures for customizable call
  flow
• Digital Features Live Record, Live Monitoring
  Softkey ( NEC PBX only)
• Operator assistance always available
• Personal secretary
• Subscriber controlled
• Call screening, Call holding, Directory, Listing,
  Groups, Message delivery Voice detect

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Mailbox Manager

• Message access (streaming or export to wav file)?
• Message sorting searching
• Text annotation to voice or fax messages
• Configurable web playback action desk, phone,
  cell or speakers
• Mailbox management
• SSL Enabled (Secure Socket Layer)?
• Multiple ways to sort through messages
• Ability to search messages by time or text
  annotation

Web Mailbox Manager

• Access voice/fax
• Messages via web
• Modify greetings,
• view message count
• access online help
• Change passwords
• Set-up e-mail, cellular
• or pager notification

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RSS Feed Support
Notification via RSS Feeds and Live Bookmarks

• Live Bookmarks support in
• IE 7, Safari or Firefox

Subscribers configure and controlpersonal web
mailbox settings via web
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Access Anywhere

• Supported RSS Applications
• Google (iGoogle Widget, Google Reader, Google
  Desktop)?
• iTunes (Podcast)?
• Firefox 2.0 (Live Bookmark)?
• Internet Explorer 7.0 (Live Bookmark)

iTunes
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Mobility Features

• Scaled-down web client for mobile users
• Palm OS, Windows Mobile, RIM Blackberry, iPhone
  Symbian
• Ability to change mailbox settings
• Ability to view message counts New and old
• Listen to messages with mobile audio player
• Call back from mobile phone (requires Caller ID)?
• Support for XHTML MP standard
• Message download with call back option

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Hospitality Features

• Guest message retrieval
• Unlimited messages
• Automatic check-in/check-out
• Personalized greetings
• Wake-up call feature
• Wake up call reports
• Administrative (staff) subscribers messaging
• PMS integration

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Fax Capabilities

• Built-in fax server (send receive)?
• Seamless integration with voice mailboxes
• Any voicemail subscriber can also have a personal
  fax box
• Receive faxes attached to email
• Get email messages sent to a fax
• Fax any documents from PC using Print2Fax driver
• Access fax messages via web
• Fax delivery notification (success or failure)?

24
Administration and Utilities

• Web Administration and Maintenance
• Support for the major browsers Firefox, IE,
  Safari, Opera
• Fast response, utilizes AJAX technology
• Localized to several languages
• Audio prompts
• UI translations (supports UTF-8)?

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Administration and Utilities
Web Administration
Backup is enabled by default to local drive, but
configuration can be changed to Network share or
USB
New design is intuitive, easy-to-access from the
Internet via Secure Socket Layer (SSL), and
simple for system administrators to navigate
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Speech Auto Attendant

• Speech recognition technology for proper names
• Recognize the name that the caller speaks and
  transfers to the appropriate number
• Web Administration
• SIP, Analog and T1 support
• Ability to synchronize user directory with the
  Microsoft Exchange Global Catalogue
• Adjust name recognition for different
  pronunciations of a proper name using
  pronunciation aliases
• Optional Exchange Email and Calendar access using
  Text to Speech

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Analyst Opinions
Sandra Gustavsen, Analyst at Telecom Tactics
January 2008 ( Review of Repartee / UM8000)?
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Analyst Opinions
TelecomTactics Newsletter July 15, 2007
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Summary

• Unified Messaging is gaining a momentum and can
  be used to open new UC opportunities
• We have one of the most advanced SMB Unified
  Messaging solutions
• Easy to configure, maintain and use are key to
  success in SMB
• Mobility - takes priority in decision making
  process
• Versatility - Support integration with Notes,
  GroupWise and Outlook
• Go deeper with verticals - 65 PMS integrations
• ROI in less than one year

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Thank You!
A New Way to Communicate. A Better Way to Work.
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Appendix
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