Commissioning community pharmacy services

1
Commissioning community pharmacy services

• Coventrys experience

2
Historical perspective

• Traditional roles
• Dispensing
• OTC sales
• Overlooked resource
• Healthcare professional
• Accessible to the public
• Location
• Opening hours

3
Drivers for change

• Pharmacy in a New Age Pre 2000
• Pharmacy in the Future Sep 2000
• The new contract April 2005
• Choosing health through pharmacy April 2005

4
Pharmacy in the future

• .is an NHS which offers people fast and
  convenient care, available when people require
  it, tailored to their individual needs and
  delivered to a consistently high standard.

5
Coventrys LESs

• Needle exchange /supervised consumption
• Eprise / ND Scheme
• EHC
• Minor Ailments Scheme Pilot
• Parkinsons Disease Pilot
• Weight Management Scheme

6
Weight Management LES - 1

• Obesity identified as key public health issue
• Understood pharmacy resource
• Preliminary discussions with LPC
• LPC asked to come forward with ideas, full
  participation encouraged

7
Weight Management LES - 2

• Professional services company involvement
  (Pharmacy Alliance)
• DH interest and funding
• Development of service specification, SOPs and
  algorithms
• Opposition from some GPs

8
Weight Management LES - 3

• Support from PEC pharmacist
• Clear aims and objectives
• Identified funding streams
• Involved all stakeholders

9
Weight Management LES - 4

• Review and assessment written into plan
• City-wide publicity via media
• Involvement of health promotion team
• Regular meetings with pharmacists

10
Issues

• Funding!
• Opposition from alternative providers
• LPC engagement in commissioning process
• Clarity around aims objectives
• Individual pharmacy engagement

11
Summary

• Identify gaps
• Engage encourage community pharmacy
• Ownership from all stakeholders
• Clear aims objectives
• Publicity
• Review and assess