Defense Supply Center Richmond

1
Defense Supply Center Richmond

• Supplier Team Performance Metrics
• For April 2003
• Brig Gen James P. Totsch
• Commander
• May 13, 2003

2
DSCR Supplier Team Balanced Scorecard
Internal Process Perspective
Goals
Measures
Where must we excel?
Administrative Lead-Time (ALT)
Streamline Processes Increase Automation
Increase SCM Initiatives
Can we continue to improve and create value?
Purchase Requests
Delinquency Data
Supplier Perspective
Supply Chain Management High SMCC LTC
Goals
Measures
Learning and Growth
Aged Backorders
Goals
Measures
Improve Support Reduce Wait Time Reduce Cost
Supply Availability High SMCC
Production Lead Time

Product Quality
Financial Perspective


Goals
Measures
How do we look to shareholders?
How do suppliers see us?
3
DSCR Supplier Team Balanced Scorecard
Where must we excel?
Internal Process Perspective
Goals
Measures
Administrative
Leadtime


Streamline Processes
Purchase Requests


Increase Automation
Delinquency Data


Increase SCM Initiatives
Supply Chain Management High SMCC LTC
4
Administrative Lead Time Avg for PRs
Awarded Overall DSCR FY 03 Target 40 Days
5
Manual ALT Overall DSCR Target 96.6 Days
6
PRs On Hand
Source GLOOP 5
7
PRs Received, Awarded, On Hand
Source GLOOP 5
8
Replen PRs OH gt ALT Of Record
9
Delinquency Rate Overall DSCR Target NTE 6.8
10
LTC ACTIONS CUM OF D CONTRACT IDPOs TO
TOTAL ACTIONS
11
LTC DOLLARS CUM OF D CONTRACT IDPOs TO
TOTAL OBS
12
LTC COVERAGE FOR HIGH SMCC NSNS
Source DSCR-OBR
13
LTC SMS NSNs
14
Supplier Team PerformanceSummary FY03
Internal Process Perspective
ALT (Goal 40 Days)
6,236
5,923
PRs On-Hand (Goal 5,752)
5.6
6.9
Del Rate (Goal 6.8)
44.4
46.0
High SMCC LTC (Goal 93)
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
June
July
Aug
Sep
15
DSCR Supplier Team Balanced Scorecard
How do Suppliers see us?
Supplier Perspective
Goals
Measures
Backorder Age Lines
Supply Availability High SMCC

Improve Support

Production Lead Time
Reduce Wait Time


Product Quality

Reduce Cost

16
Stocked NSN Backorders On HandOverall ST Target
NTE 16,181
Source Minimonster/GSDB4001
17
Replenishment Backorders On Hand
Source Minimonster/GSDB4001
18
NSO Backorders On Hand
Source Minimonster/GSDB4001
19
Backorders On Hand gt 180ST Target NTE 4,777
Source Minimonster/GSDB4001
20
Average Time on BackorderStocked NSNs
Source Minimonster/GSDB4001
21
Backorder Index(Days of Requisition Volume on BO)
Source F67 Simulation
22
Supply Availability()
Sources F67 Simulation
23
Supply Availability Replenishment Items
Source F67 Simulation
24
Supply Availability NSO Items
Source F67 Simulation
25
Supply Availability ()Top Three SMCC
CategoriesFY 03 Target 98
Sources F67 Simulation
26
Logistics Response Time Overall ICP Time
Source SAS job with input from DAAS Tape
27
Production Lead Time
Source Cfile and Active Contract File
28
PQDRsMAR 2003

29
Receipt Defect Rate
30
Supplier Team PerformanceSummary FY03
Supplier Perspective
5007
BO Linesgt180 (Target4,777)
5129
83.47
86.33
SA High SMCC (Target 98.0)



108.4
97.6
PLT (Target104 Days)
53
53
PQDR (Target 71)
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
June
July
Aug
Sep
31
Supplier Team Scorecard March 03
32
ST Scorecard Trends FY 03
33
ST Total Score/Ranking
34
Mil Svc Readiness

• Supplier Team
• Connection To
• Military Service Weapon System
• Readiness Levels

35
Supplier Team ConnectionTo Weapon System Support
Weapon Systems
36
Weapon System ASupplier Team Connection
Patrick Mapes
B/O GOAL IS BASED ON 20 REDUCTION
DLA Performance
Supply Availability
Demands
Backorders On-Hand
37
Weapon System BSupplier Team Connection
DLA Performance
Supply Availability
Demands
Backorders On-Hand
38
Weapon Systems C Supplier Teams
Patrick Mapes
B/O GOAL IS BASED ON 20 REDUCTION
DLA Performance
Supply Availability
Demands
Backorders On-Hand
39
Weapon Systems DSupplier Teams
Patrick Mapes
B/O GOAL IS BASED ON 20 REDUCTION
DLA Performance
Supply Availability
Demands
Backorders On-Hand
40
Weapon System E Supplier Team Involvement
Patrick Mapes
B/O GOAL IS BASED ON 20 REDUCTION
DLA Performance
Supply Availability
Demands
Backorders On-Hand
41
Stock Numbers With ExtendedGet Well Dates
Patrick Mapes
B/O GOAL IS BASED ON 20 REDUCTION
BACKORDERS PRODUCTION NSN NMCS
IPG1 TOTAL QFD / MONTH GWD

1 10 3,675 8,500
1567 1,000 1 Feb 07 2
6 17 30
14 21 1 Jan 05
3 45 230 233
50 200 15 Apr 04