Lauran Technology

1
Lauran Technology

• Introducing Enterprise Infrastructure(Optimi
  zation from Screen to Screen)

2
Today, Lauran Technology provides the benchmark
in electronic communication systems a foundation
that includes communication electronics and a
highly managed wiring infrastructure.
Now we are raising the bar and announcing a new
standard for excellence for this foundation .
Enterprise Infrastructure

• LAN/WAN/Electronics
• Network Services
• Desktop Services

3
Types of Services
Business Applications
Desktop Services
Network Services
Communication Services (LAN/WAN/Electronics)
4
LAN/WAN/Electronics

• Traditional LTC Scope of Supply
• Wiring Infrastructure
• Voice
• Data
• Networking Electronics
• LAN
• WAN
• Services

5
Network Services

• Enterprise Network Services
• Includes Planning, Design and Implementation
• User Logon Validation (NT)
• File and Print Services (NT)
• Enterprise Messaging (Exchange)
• Data Warehousing (SQL)
• Web Publishing (IIS)
• Legacy Host Integration (SNA)
• Asset Management and Software Distribution (SMS)
• Secure Internet Access (Proxy)
• Etc. .

6
Desktop Services

• Complete Desktop Rollout
• O/S Installation and customization
• O/A Application Installation
• Word Processor
• Spreadsheet
• Messaging Client
• Complete Desktop Support
• Hardware
• Software
• System Management Server
• Asset Management
• Software Distribution
• Remote Support
• Helpdesk Support

7
.... and more!

• LTC Scope of Supply Includes
• Value-Added Services
• Value-Added Partners

8
Value-Added Services

• Ongoing Support
• Support agreements
• Block Time
• One Time service calls
• Remote Network Monitoring/Management
• LauranTech Link Support Channel
• Web Based channel Technology
• Updated individualized support information
• Updated drivers, patches, hot fixes
• Latest News and Information related to your
  environment
• Client Documentation

9
Value-Added Partners
FUTURE

• Application Programming
• Web (Intra/Inter/Extranet) Development
• Internet Service offerings (ISP Services)
• Web Hosting
• E-mail forwarding
• Internet based IP address assignment
• Total Helpdesk Solution (Outsourcing)

10
The Model
Business Application
Enterprise Infrastructure
Desktop Services
Network Services
Network Communications (LAN/WAN/Electronics)
Value Added Support Services
Value Added Partners (Future)
Application Programming
Ongoing Support
Web Development
ISP Services
Block Time Agreements
Total Helpdesk Solution
One Shot Support Calls
LauranTech Link (Web Channel)
Latest LauranTech Info
Customized Support Info
Client Documentation
11
Client Classifications

• Three Types of Clients
• Type C
• Service Level Break and Fix
• Type B
• Individual Components of the Type A Client
• Type A
• Complete Enterprise Infrastructure

12
Service Level Break and Fix(Type C Client)
Providing Service Level Support to Clients on a
case by case basis One Time or Contractual
basis (Value Added Services) Examples

• Mail Server Not Sending Mail
• DHCP Server Not working
• Desktop Keeps Rebooting
• Router Down
• Network Printer Not Responding

13
Individual Components(Type B Client)

• Communication Services - Wiring
• Network Services- MS BackOffice
• Desktop Services - Machines on Desks

14
Complete Enterprise Infrastructure(Type A Client)

• Everything!
• (except the Core Business Application)
• Increased Revenue per Project/Client,
• and
• Increased LTC Value to the Client

15
Our Beta Test Site

• Traditional LauranTech Scope
• LAN/WAN/RAS/Cabling 106,000
• Project Additions 20,000
• Service Agreement 5,000/yr.
• (Routers Switches via Modem) __________
• Total 131,000

16
Our Beta Test Site

• Expanded LauranTech Scope
• Traditional LTC Scope 131,000
• Project Management 60,000
• Network Services 35,000
• Desktop Services 10,000
• Network/Desktop Service Agrmt. 19,000/yr.
• Outlook Customization 3,000
• Expanded Scope Total 258,000

17
Lauran Technology Corporation

• Enterprise Infrastructure