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VIRTUAL REFERENCE

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IPL ?????? ???????????? ???????? ??????? MOO ????? ???????? ? 1995. ... Gaim (Pidgin) Trillian. Jabber. Miranda. ?????????????????? ?? ??? ????. Ask A Librarian ... – PowerPoint PPT presentation

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Title: VIRTUAL REFERENCE


1
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  • ? ?????? ????
  • ?????? ???????

2
2 ???? 1998 ?.
  • ?? 107 ???. ????????????? ???????? ?? ???? ????
    40-50 ???. ?????????? ?????
  • ?? 7 000 ?????????? 53.9 ????????????
    ???-???????? ????? 2 ??? 89.9 ??????
    ???????????? ???? ???????????? ?????? ? ???????

3
??????? ???????????? ??????????? ???????
  • IPL ?????? ???????????? ???????? ??????? MOO
    ????? ???????? ? 1995.
  • ?????? ???-??????? ???? ????????? ? SUNY
    Morrisville ? 1996.
  • ?????? ???-??????? ?? ???? ????? ?????????? ?
    Temple University ? 1998.
  • Santa Monica PL ?????????? ??????? ??????????
    ????? (??) ? ???? 2000.
  • ???????? ???????? ?????????, ?????????? ? ????
    http//liswiki.org/wiki/Chat_reference_libraries

4
????????????? ? ???
  • 53 ???. ???. ????????? ?????????? ??????????? IM1
  • 73 ???????? ????????? ? ????????? ??????????
    ??????????, ? ?? ???????????2
  • ????????? ???????? ????????????
  • 90-?
  • 2002 ????????? ?????

1 Sept 2004 Study How Americans Use IM by the
Pew Internet American Life Project  2 The Pew
Internet American Life Project. (September 15,
2002). http//www.usdla.org/html/journal/OCT02_Is
sue/article03.html (8.09.2005) 
5
??????? ???????????? ????????????
  • ?????????????????? ?? ??? ????
  • Ask A Librarian
  • Docutek VRLplus
  • 24/7 Reference
  • Gaim (Pidgin)
  • Trillian
  • Jabber
  • Miranda

6
????? ?? ??????
  • ?????????? ???????? ???-???????
  • ???????? ???-???????
  • ????????????? ???????
  • ????????? ?????? ??????? ?? email
  • ??????? ??????????

7
??? ?? ? ??????!
  • ????? ?????????????, ???????
  • ?? ????? ?????? ? ??????????
  • ??????? ?? ???????????? ???????????
  • ????????? ? ??????? ??????
  • ??? ?????????
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  • ?????? ????????????? ????? ????? ? ???????????
    ??????????? ?????????

8
??? ?? ? ??????!
?????????? ????????????
  • Carnegie Mellon University (2001)
  • 74 ???????? ?????? ?????????? ?? ???????
  • 88 ????? ?????? ???????????? ?????
  • University of Illinois at Urbana-Champaign (2001)
  • 90 ??????? ?????? ??? ?????? ??? ????? ???????
  • 85 ????? ?????? ???????????? ?????
  • Southern Illinois University Carbondale (2001-02)
  • 82 ???????, ??? ?????? ???? ???????
  • 82 ??????? ??????, ??? ???????? ??????
    ?????????-????????????????? ??????

9
(No Transcript)
10
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  • ?????? ??????? ???????????
  • ??????????? ???????? ??????? ??? ????????
  • ?????????? ???????? ???-??????? ????? ????
    ?????????
  • ???????????? ????????? ????? ???????
  • ???????? ??? ??????????? ??????????
  • ???????????? ?????????

11
????????????? ??????
  • ?????????????? ???-??????? 24/7
  • ?????????? ? ?????????????? ????? ????????????.

12
??????? ????????????? ?????, ??????????? ???
  • ??? (62 ????????????? ?????? (?? ????. ?? 2004))
  • 4000 ????????? ????????????? ?????? ????
  • AskNow! (?????????,?.????????, ????????)
  • Ask a Librarian (???????)
  • AskWhyKY? (???????? 24/7)
  • Ask Us 24/7 (???-????)

13
????????? ? ????????????
  • ??????????? ???????? ????
  • ?????? ???????? VRD
  • QuIP ?? WebJunction
  • NISO AZ ??????/?????. ???????? ???????? ??????.
    ?????? ?????????. (???? ???????????? ?? 6 ??????
    2006)

14
???????????? ??????
  • ????????? ???????
  • AskJeeves
  • Ask yahoo
  • ?????????? ???????
  • mail.ru
  • askme.ru
  • Ask yahoo
  • Allexperts.com
  • AskMeNow
  • Google answers (????????)

15
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  • ?????? ?????????? ?????????
  • ???????? ???? ??? ???
  • ??????????????? ????????????? ??????????
  • ?????????? ???? ?????/????? ????????
  • ???????????

Curtin Universitys SMS (?????????)
16
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