Skills Survey 2006 Software Skills Outlook: Opportunity

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Skills Survey 2006Software Skills
Outlook Opportunity Risk
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Agenda

• The world of IT skills in South Africa
• Trends IT growth and skills shortage
• How companies can address skills shortage
• Summary
• Questions?

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Worldwide Headlines and Publications
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South Africa Headlines and Publications
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What is the SA Government Doing?
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What are South African Companies Doing?
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Other Skills related Research in SA
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Agenda

• The world of IT skills in South Africa
• Trends IT growth and skills shortage
• How companies can address skills shortage
• Summary
• Questions?

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Trends SA IT Growth and Skills Shortage

• Trend 1 IT Growth (Gartner)
• Global IT budget Grow 2.7
• SA IT budget Grow 7.2
• Trend 2 Skills Shortage worldwide, also in SA
• Workload is increasing
• Some staff is prepared for management
• More staff changes expected

(see ITWeb SA IT to outpace global growth, 1
August 2006, Nicola Mawson)
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Trend 1 SA IT Growth

• Job Categories Top 3
• Application Development
• Project Management
• Systems (Business) Analysis

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Trend 2 Skills Shortage
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Trend 2 Skills Shortage

• Skills in Shortage Top 3
• Process Management (NOTE could be interpreted as
  SDLC or a Business Process Management (BPM))
• Configuration and Change Management (CCM)
• Development
• (Closely followed with Testing, Business
  Analysis and Architecture)
• (Project Management ???)
• Over-Abundant Skills
• Just Right Skills Top 3
• IT Infrastructure Management ???
• Team Leadership
• Systems Analysis
• (Closely followed with Design, Systems
• Engineering and Package Implementation)

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Agenda

• The world of IT skills in South Africa
• Trends IT growth and skills shortage
• How your company can address skills shortage
• Summary
• Questions?

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How to Address Skills Shortage

• Leverage the skills youve already got
• Put those with necessary skills in roles
• where they can do the most good
• Develop the skills you need
• Develop skills using a mix of formal and informal
  approaches
• to achieve both classroom and experience-based
  learning
• Import the skills you lack
• Bring people with necessary skills into your
  business, but
• assess their fit, plan their work, and support
  them

(see Gartner Building Business Smarts in IS,
November 2005)
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What SA Companies are Doing to Address Skills
Shortage

• Develop skills
• Import skills
• Leverage skills

• Company Sponsored Training
• Encourage People to develop skills
• Recruitment
• Performance manage and skills analysis

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Agenda

• The world of IT skills in South Africa
• Trends IT growth and skills shortage
• How your company can address skills shortage
• Develop skills
• Import skills
• Leverage skills
• Summary
• Questions?

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1. Develop the skills you need

• Who is responsible?
• Executive Management Team
• Yourself
• CIO / CTO

• How is it handled?
• Evenly outsourced and In-house

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1. IT Skills Development and Training

• Top five preferred training methods
• Formal educational courses
• Informal, in-house, on-the-job
• E-learning

• Formal on-the-job training
• Mentoring and buddying schemes

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1. IT Skills Development and Training

• Company vs. Individual Preferences
• People prefer to go for formal external training
• over in-house dedicated staff
• Companies prefer it the other way around

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1. IT Skills Development and Training

• How to put together an IT Skills Development and
  Training programme
• Sponsor must be either Executive Management
  Team or CIO / CTO but individual determine the
  aim of the learning
• Educational training followed by on-the-job
  coaching / mentoring
• Assess progress and report back to sponsor
• Trainer / Coach / Mentor to manage the learning
  process
• E.g. Certification approach
• Formal training
• Apply it on-the-job
• Write certification
• Trainer / Coach / Mentor
• manage learning

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1. IT Skills Development and Training

• A holistic skills profile must contain elements
  of
• People skills
• Process skills
• Technology skills
• Overlapping areas are critical usually
• problems hide there

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1. IT Skills Development and Training

• Top hot People skills
• Negotiation skills 19
• Work / Life balance 18
• Stress Management 18
• Conflict Management 16
• Consulting Skills 15
• Team Effectiveness 15
• Top hot Process skills
• SAP Modules (Payroll, PS, HR, SD, etc.) 23
• Software Development Process (UP, MSF, Agile, XP,
  SCRUM, EVO) 12
• Process Assessment and Improvement (RUP, ISO9001,
  SEI CMMI, ISO/IEC 15504) 12

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1. IT Skills Development and Training

• Top hot Technology skills
• Microsoft .NET 17
• Automated Testing 16
• BPM IBM Websphere 15
• Modelling UML 14
• Open source development tools 14
• Microsoft Certified Solution Developer (MCSD) 11
  

Reference with Gartner Hype Cycles
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1. IT Skills Development and Training

• Top hot certified skills
• IIBA Certified Business Analyst 13
• PMI Project Management Professional (PMP) 13
• Microsoft Certified Database Administrator
  (MCDBA) 12
• Microsoft Certified Solution Developer (MCSD) 11
  
• SAP Solutions Consultant Certification 10
• SAP Technical Consultant Certification 10

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Agenda

• The world of IT skills in South Africa
• Trends IT growth and skills shortage
• How your company can address skills shortage
• Develop skills
• Import skills
• Leverage skills
• Summary
• Questions?

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2. Import the skills you lack

• How to prevent others from poaching your people

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2. Import the skills you lack

• Workload increased, but still people are
  satisfied with their career. Why?

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2. Import the skills you lack

• Workload increased, but still people are
  satisfied with their career. Why?
• Maybe because
• Expect new staff to take over
• but what about IT growth?
• Tremendous efforts by company
• Providing training or
• professional development
• Offering flexible schedules
• Offering bonuses

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2. Import the skills you lack

• Top 5 factors for job satisfaction
• Challenge of the job
• Job atmosphere
• Total compensation
• Quality of top management / leadership reputation
• Career prospect

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2. Import the skills you lack

• But watch-out for stress
• The IT professional should
• develop the following skills
• Work / Life balance
• Stress Management

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Agenda

• The world of IT skills in South Africa
• Trends IT growth and skills shortage
• How your company can address skills shortage
• Develop skills
• Import skills
• Leverage skills
• Summary
• Questions?

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3. Leverage the skills youve already got

• Put those with following skills in roles where
  they can do the most good
• Top three
• Project Management
• Presentation and Communications
• Mentoring

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3. Leverage the skills youve already got

• Remember rest of team
• Business Analyst
• Architect / Team Lead
• Software development is a team sport

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Agenda

• The world of IT skills in South Africa
• Trends IT growth and skills shortage
• How your company can address skills shortage
• Summary
• Questions?

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Summary

• State of IT Sector
• IT is growing, resulting in a massive skills
  shortage
• IT companies are developing skills and recruiting
  where possible
• An unique solution to your company is needed
• Align your IT skills development programme with
• Peoples preferences
• Industry best practices
• Watch out for poachers
• Focus on key skills in individuals, but also on
  the teams effectiveness

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