Personalisation and the Third Sector

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Personalisation and the Third Sector
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Support Brokerage involves the assistance that
people need to work out what their choices will
be, and the support required to make it happen.
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An Approach To Brokerage
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• Project Summary
• To establish an Independent Brokerage Service to
  support the extension of Direct Payments and the
  development and use of Individual Budgets.
• The project will be run by a coalition of vol/com
  sector partners acting together as a consortium
  with a lead body Age Concern Barnsley to build
  capacity of vol/com sector organisations and
  local communities to develop deliver flexible
  and accessible brokerage services.
• IBS will support vol/com sector partners with the
  recruitment, training, registration and
  accreditation of Brokers. With this support
  vol/com sector organisations (members of the
  consortium) will develop and manage Brokerage
  Services.

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Where do I go to get the information and support
I need?
Who do I tell if its not there?
BARNSLEY
Community Mapping
Time Bank
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• The Journey so far.

A project board is set up which meets regularly
to discuss the progress of the project plan
and put things into action.
Communication Network (BEN), newsletter, A short
film is being created for information
Found support nationally to train the support
planner/brokers (first day of training tomorrow)
Have set up a drop in centre for planning every
Wednesday pm.
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The role of Social Enterprise
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Brokerage Fees
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Risk
Accreditation of brokers
Quality Assurance

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AND any other questions that need answering.
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Remember - dont let unanswered questions stop
you getting into the boat!!!!!
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• What Does this mean for providers and what do we
  need to think about for the future?
• How do providers develop our existing services
  and supports that both self funded and people
  with individual budgets and personal budgets
  would want, to embrace self directed support.
• How do providers develop new services and
  supports that both self funded and people with
  individual budgets and personal budgets would
  want.

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What it means for providers

• A new way of working
• The person is the purchaser ,commissioner,
  customer
• New ways of contracting
• New ways of providing our services
• New ways of working with people
• New ways of Quality Assurance

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Opportunities?

• What are the new opportunities
• New Roles
• P.A.s ,and PA register
• Support planning and Brokerage
• New Services
• Finding out what people want
• Development of new services
• Including menus and tariffs

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Challenges

• Ensure that we are ready for the new ways of
  commissioning
• The need to identify the full costs of the
  services.
• A new working relationship with Social services
• New partnerships with families and carers?
• New partnerships with other independent sector
  providers

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• Visions of Possibility
• ACB could develop a role for community
  facilitators, who would support individuals to
  get out and about in their local community.
• ACB could further develop the shopping service
  using volunteers to support people to do their
  own shopping, support the persons independence.

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• Together we are better
• Research, reflect and reshape.
• All work together to find solutions
• Not giving up when faced with challenges
• Support people in the way they want to be
  supported
• Form meaningful partnerships
• Ongoing Openness and honesty
• Remain Resolute
• Map the local community
• Always remember - people are experts by
  experience
• Test new ideas
• Information is the key, find effective ways of
  sharing it
• Open peoples minds, change peoples hearts
• Never lose sight of the vision to shift the power

Its your turn to put the Blue Sky thinking into
action