CCAP County IT Directors Meeting Wireless 911 Update

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CCAPCounty IT DirectorsMeetingWireless 9-1-1
Update

• Brian Jones, ENP
• Joel McCamley, ENP

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Discussion Items

• Wireless 9-1-1
• Typical 9-1-1 Systems
• Mapping/GIS
• Question and Answer

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(No Transcript)
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FY2005-2006 Distributions

• PSAP Requests - 170,095,734.10
• Phase I Deployment Costs-94,664,671.38
• Quarterly Disbursements- 23,666,167.85
• Equipment NRCs- 76,364,748.28
• Equipment YRCs- 16,047,108.78
• LEC NRC- 650,121.44
• LEC YRC- 1,602,692.88
• Phase II Costs-33,297,056.21
• Equipment NRCs-26,281,767.96
• Equipment YRCs-7.015,288.25
• Personnel Costs- 32,758,844.71
• Shared Cost NRC-6,256,871.69
• Shared Cost YRC-3,118,290.12

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What is Wireless 9-1-1
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What is Phase I

• Delivery of Wireless 9-1-1 call to a PSAP
• Delivery of customer call back number and cell
  site/sector location
• Provided in CAS or NCAS solution
• Phase I is fallback in the event Phase II
  delivery fails

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What is Phase II

• The delivery of a wireless 9-1-1 call to the
  appropriate PSAP
• Wireless 9-1-1 call will include subscriber call
  back number,cell site/sector location.
• Will also include 9-1-1 callers latitude and
  longitude (x,y coordinates)

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Public Safety Profiles

• PSAPs will need ability to interpret Latitude and
  Longitude at the call taker level to support
  wireless calls.
• Requires
• Mapping Application for the Call Takers
• Mapping data
• Map Maintenance Program
• Currently few PSAPs have mapping capabilities.
• Improve Quality of Service.
• Improve Call Efficiencies.

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Public Safety Profile

• PSAP Profile
• Approximately 80 of all PSAPs have the following
  characteristics
• No more than three call taker positions
• Jurisdiction with a population less than 35,000.
• No digital map capable of supporting Public
  Safety
• Implementation times for mapping will range from
  18-24 months
• No internal GIS expertise for maintaining map
  data.
• Entry level GIS technicians have learning curve
  of 6 - 9 months.
• Typical entry level GIS technician turnover is 18
  - 24 months.

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Typical 9-1-1 Systems
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3 Components of 9-1-1
9-1-1 Call Delivery
9-1-1 Call Processing
9-1-1 Call Dispatching
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TELEPHONE / RADIO INTERFACE
TELEPHONE ANSWERING SET
ANI / ALI DISPLAY
INTEGRATED WORKSTATION
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9-1-1 Call Delivery

• Network provisioning/costs
• Telephony costs
• Data circuits (ALI)
• Can be Selective Router (Ex. Allegheny County)

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9-1-1 Call Processing

• Answering position (APUs)
• Software/Servers
• LAN buildouts
• Cabling
• Switches/routers
• VPN access
• Mapping systems
• Servers/Software
• GIS integration
• Stand Alone ALI (SALI)
• Servers/Software
• Data connections (3rd party DB)

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9-1-1 Call Processing Cont.

• Computer Aided Dispatch System (CAD)
• Servers/Software
• Mapping/GIS
• Records Mgmt. System (RMS)
• Servers / software
• Automated Vehicle Location (AVL)
• Vehicle Units
• Transmission network
• Servers/Software
• Data switch
• Integration with CAD

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9-1-1 Call Dispatching

• Radio Systems
• Transmission network
• Towers
• Subscriber Units
• Mobile Units
• Mobile Data Terminals (MDT)
• Vehicle units
• Data network
• Servers/software

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Mapping/GIS
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GIS Role

• Hardcopy Map Types / Purposes
• PSAP Boundary Maps
• Call Routing Maps
• Maintenance Maps
• GIS Boundary Creation
• PSAP Boundary and Maintenance
• Digital Boundaries as they relate to
  SCP/MPC loads

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Mapping Requirements

• What is Required from a Mapping Solution?
• Phase II
• Interpret Latitude and Longitude from ALI
• Provide proximity information
• Wireline
• Geo-code address
• Synchronization to MSAG
• Application Queries
• Address gt Landmarks
• Intersection gt Geographic
• Quality of Service (Optional)
• Provide visualization of jurisdiction
• Improved ability to support calls

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Mapping Solution

• What is a Mapping Solution?
• Application
• Feature / Functionality of the Application
• Provided by a vendor
• Single vendor or hybrid solution (Call Handling /
  CAD / Mapping)
• Map Data
• The map snapshot in time
• Typically supplied the PSAP
• Develop internally gt Commercial vendors
• Other agencies gt Network solutions
• Map Maintenance Program
• Ongoing support of the Map Data
• Typically the responsibility of the PSAP
  Internal or external

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Mapping Data

• All mapping solutions are limited to the quality
  of the data supporting the application.
• Map data measures
• Accuracy Physical location of the features
• Latency The vintage of the map data
• Comprehensive The robust nature of the
  attributes
• Availability The accessibility of the data
• A mapping solution requires that all measures are
  addressed in order to maintain the functionality
  of the solution.
• Existing Solutions Create Islands of Data
• Complexity of GIS Technologies
• Datum WGS 84 gt Database Linkages
• Topology

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Summary

• Large influx of capitol to fund wireless 9-1-1
  systems
• Majority of county 9-1-1 centers are going
  through some upgrade or new installation
• Potential increase on IT resources
• Mapping and GIS will become prime systems which
  require constant attention
• Wireless 9-1-1 funding to sunset in 2009

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(No Transcript)
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Thank you for your time!Questions?