Title: RiO
1RiO
- Carnival in Hammersmith and Fulham
Hakan Akozek Head of Health Informatics
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
2Background
- Existing Clinical System
- PAS
- Non-graphical user interface
- Lack of consistency
- Notice of termination from supplier
- Options
- Upgrade pathway?
- CHIA?
- Other?
- In-house?
- RiO
- Kick-off Meeting 21st October 2005
- Go-live 7th April 2006
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
3Why?
- Desperate
- Free
- COTS Product
- Easy to deploy
- Additional support
- Rich functionality
- NPfIT
- Business Direction
- Understanding and challenging what we do
- Defining what we have to offer
- Showing value for money
- Providing useful information to commissioners
- Clinical Application
- Rich clinical functionality
- Able to support clinical processes
- Provides management information as by-product
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
4Our experience
What happened
Key Points
- New friends (and acronyms)
- LDM
- CCPM
- ASR
- Lots of thinking
- Business case
- Project structure and governance
- Scope
- Partnership is the key to success
- Dont underestimate resource requirements
- Get the SRO right
- Take configuration management seriously
- Issue, risk and lessons learned needs to be
captured in detail - PCT-wide clinical steering will save a lot of
hassle
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
5Our experience
What happened
Key Points
- More new friends
- Lots of workshops
- Steep learning curve
- Find out what needs to be done
- Project team familiarisation
- Understand the methodology and terminology
- Understand clinical safety assessment
- Right people in the right workshop
- Use available support
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
6Our experience
What happened
Key Points
- Lots of planning and preparation
- Business transformation workshops
- Basic IT skills training
- Initial data migration activities
- Communicate
- Understand service demands
- Have a product specialist at to-be workshops
- Fair amount of detail needs to be captured for
local set-up - Capture information sources and data quality
requirements - Test drive for each service
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
7Our experience
What happened
Key Points
- Lots of work
- All hands on deck
- Deployment testing
- Training
- Local set-up
- Data migration
- GO-LIVE
- Communicate
- Processes need to be a part of training
- Review data sources and quality
- NSTS
- GP Systems
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
8Our experience
Where are we now?
What has changed?
- 4 services are now using RiO
- Dietetics
- Podiatry
- District Nursing
- Child Heath
- Starting wider rollout
- Cultural shift
- Increased confidence and improved relationships
- Provoked innovation
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
9What has changed
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
10What has changed
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
11The future
- RiO as a Business Critical Application
- Clinical safety
- Clinical excellence
- NSFs
- Information source for SLAs
- Driving efficiency
- etc, etc, etc
Will it happen?
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006
12Over to you
?
Comments
Questions
Issues
v1.4 RiO - Carnival in Hammersmith and
Fulham 29th November 2006