Technology In the Commonwealth: Infrastructure, Public Safety

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Technology In the CommonwealthInfrastructure,
Public Safety Homeland Security

• Corrections Technology Association Conference
• May 24, 2004

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Scoping the Challenge
Setting the Stage

• 43 agencies under the Governors jurisdiction
• 67 counties
• 2500 municipalities
• 80,000 employees
• 12 million citizens
• 550 IT companies doing business with
• the Commonwealth
• 1 B in IT spending

The Challenge
Providing Information Technology Services to an
enterprise of this size in a period of fiscal
uncertainty.
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IT Infrastructure has become an expected function
or a utility that we take for granted. Our
customers expect the email and network to work,
just like our refrigerator the bar has been
raised.Just as expectations have been raised,
the bottom fell out.
Where we are
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Where we are going
Fiscal Issues
Public Expectations
The need to reorganize reprioritize
Technology Credibility
Privacy
9/11 HomelandSecurity
Right to Know
Cyber Security
Workforce Issues
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Where we are going
Mission Statement

• To serve the Commonwealth of Pennsylvania
• and its citizens by providing enterprise-wide
• technology policy, standards, architecture,
• information, and solutions to enhance system
• interoperability, security and cost
  effectiveness.

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Governance
The Challenge
Whos coordinating the 1 Billion of IT spend
across the Commonwealth?
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Governance
Commonwealths approach

• To integrate technology strategic planning
  processes across the Commonwealth
• To establish communities of practice for
  governance and information sharing
• To establish an approach for further coordination
  with county technology plans

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IT Project Prioritization Process
Goals of the Communities of Practice (CoP)

• Control IT spending.
• Assure investments are consistent with and
  supportGovernors highest priority objectives.
• Ensure leveraging of existing solutions, and
  maximizing investments across agencies.
• Encourage interoperability across the enterprise
  (data sharing).
• Structured on the concept that various state
  agencies engage in similar or common types of
  activities.
• As such, prioritization of IT projects will be
  groupedaccording to communities of practice.

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Community of Practice Approach
IT Governance Board Governor's Policy
Office Governor's Budget Office OIT Department of
General Services
JNET, State Police, Corrections, PBPP, Homeland
Security, PEMA, PCCD
Aging, Agriculture, Health, Public Welfare, Labor
Industry, Milk Marketing Board,
Military/Veterans Affairs, Patient Safety
Authority, OIG, Insurance
Multi-Agency Communities of Practice Health/Human
Services Public Safety Environmental Operations
DGS, PHMC, State, TEB, DCED, LCB, OGC, Education,
PSERS, SERS, Civil Service, Budget, Lottery,
Revenue, Banking, Securities Commission,
Commission for Women, African-American
Commission, Latino Affairs Commission, Council on
the Arts, Rural Development Council, ImaginePA, OA
DEP, DCNR, Fish Boat, Game, EHB, PUC, PennDOT
Agencies
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Enterprise Architecture

• The Challenge

• Be more proactive
• in establishing technology standards, and
• researching new technologies And do it once
  across the enterprise.

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Enterprise Architecture
OITs approach

• To continue to develop the Commonwealth
  enterprise architecture
• To begin to establish an enterprise reporting
  architecture for the Commonwealth
• To develop an identity management approach that
  supports a comprehensive e-citizen strategy

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Enterprise Architecture
Components of an Enterprise Architecture

• Technical Architecture Standards products
  across multiple IT areas GIS, EDMS, Security,
  Network, Middleware, Operating Systems, Desktop,
  etc.
• Application Architecture Developing re-useable
  components/solutions across agencies will
  address portfolio management, user interface
  issues, project management standards,
  methodology, etc.
• Data Architecture -- Addresses standards for
  database software, business intelligence, data
  dictionaries, etc.

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Geospatial Technology

• The Challenge

Coordinating 20 agencies mapping activities in
addition to county and municipal efforts into an
integrated GIS approach that captures data once
and uses it a bunch.
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Geospatial Technology
OITs approach

• GT Governance, Strategic Plan
• Homeland Security GIT Initiatives
• Critical Infrastructure Data Layers
• Incident Response GT
• Enterprise Licensing Contracts
• GIS Software and Training
• Commercial Data vendor for mapping, geocoding and
  routing

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General Govt. Operations 3-Year Objectives

• Developing the Information System Infrastructure
  to Address Education Reform
• Stabilize and Maximize Effectiveness of ERP
  Installation
• Broadband to Schools
• Updating voice and data telecommunications
  Contract
• Establish the Commonwealths Enterprise
  Architecture
• Establish an Enterprise Approach to Identity
  Management
• Operation Secure Enterprise
• PAMAP (Geospatial Technologies)
• Continuity of Government Plans and Operations
• Plant Maintenance Operations and Resource
  Information Systems (MORIS)
• Increase Revenues Through Technology
• Enterprise Approach to Grants Management

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Public Safety 3-Year Plan

• Pennsylvania, like other states, is facing
  greater challenges in efforts to maximize
  homeland security -- ensuring the safety of its
  citizens and communities. As a result, agencies
  within the Public Safety Community of Practice
  are taking more coordinated, comprehensive
  approach to public safety planning.

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Public Safety 3-Year Objectives

• Statewide Radio System Interoperability
• Homeland Security
• Offender Management System (OMS)
• CLEAN Upgrade and JNET Integration
• Modernize PennDOT Public Safety Systems
• Incident Information Management System (IIMS)

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Strategy for Pennsylvania's Homeland Security
Technology
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Offender Management System (OMS)

• A collaborative effort between the Department of
  Corrections (DOC) and the Pennsylvania Bureau of
  Probation and Parole (PBPP) to integrate business
  process and IT systems to support a more fluid
  and integrated flow of information.

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Justice Network (JNET)

• What is JNET?
• JNET is a secure virtual single system for the
  sharing of justice information by authorized
  users.
• JNET is designed for use by the Criminal Justice
  and Law Enforcement community. It is not intended
  for use or access by non criminal justice
  agencies.

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JNET Vision

• To enhance public safety through the integration
  of criminal justice information throughout the
  Commonwealth by adopting business practices which
  promote
• Cost effective information sharing
• Timely and appropriate access to information
• Uses existing agency systems, recognizes and
  ensures their control over the data
• Uses the Internet technology standards, not a
  part of the Internet
• Brings information to Law Enforcement and
  Criminal Justice Agency desktops.

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What does JNET provide?

• Inquiry capability - allows users to enter a
  search criteria and then query information from
  various state systems.
• Notifications - JNET notifications enable the
  immediate notification of significant events to a
  predetermined list of subscribers.
• Secure electronic mail - The JNET infrastructure
  provides a secure and closed email system
  exclusively for all JNET users. The email system
  utilizes digital certificates and digital
  signatures to ensure the identity of senders and
  receivers.
• Data exchange - Uses JNET Secure Messaging for
  the timely exchange of information promoting
  single data entry and inter-system integrity.
• Statistical reporting - Electronically Report
  Prison and Probation information to update state
  records. This allows a county Probation
  Department and Prison to automatically post
  probation and inmate status
  information to the state. Currently, we
  have 7 live counties and 11
  scheduled for production
  by July 2004.

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Who is using JNET?

• Approximately 12,000 local, state and federal
  government justice professionals across
  Pennsylvania from
• 21 Commonwealth Organizations,
• 14 Federal Agencies connected, 3 more by end of
  July 2004
• 47 Counties, 7 remaining counties by end of
  2004
• 300 Municipal Police, State Regulatory
  Licensing Agencies
• All 577 District Justice Offices

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How is JNET being used?

• The FBI uses JNET to access RAP sheet information
  and to assist in investigations.
• District Justices use JNET to access statewide
  AOPC information.
• Cumberland County uses JNET to access RAP sheet
  information.
• Prior to JNET, Cumberland County had one CLEAN
  terminal. With JNET, they can now provide CLEAN
  access to over 50 authorized users.
• Cumberland County uses JNET to determine inmate
  location, to find address information when
  serving warrants, and to assist in finding
  absconders.

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How is JNET being used?

• Agencies use JNET photographs for various
  reasons
• Police agencies use photos in serving warrants,
  identifying suspects, and lineups for witnesses.
• Parole agencies use photos to identify clients on
  intake and warrants
• Prisons use photos to identify prisoners before
  admission and prior to release.
• Sheriff Departments use photos to serve warrants,
  issue pistol permits and monitor courthouse
  access.

Office for Information Technology 2004