Quality Tools and Techniques in the School and Classroom

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No Problems?..?
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This is a story about 4 people Everybody,
Somebody, Anybody and Nobody.

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3-MU
MURI Irrationality ??? ????? MURA
Inconsistency ??? ????? MUDA Waste ???
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Problem Statement
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Problem Solving Techniques
Creativity

• Brain Storming
• 5W 1H Questions
• 7 QC Tools
• 7 New QC Tools
• Other Thinking Methods
• (Kepner-Tregoe method, Six hats,)

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7 QC tools

• Most are Numeric data, except
• Developed in 1950s
• Relatively simple and well established
• Analytic approach

7 New QC tools

• Verbal data, Unstructured
• Developed in 1970s
• Design approach

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7 New QC tools

• Affinity Diagram
• Relations Diagram
• Tree Diagram
• Matrix Diagram
• Arrow Diagram
• Process Decision Program Chart
• Matrix Data Analysis

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Examples of Flow Charts

• Industry and Business
• Schools
• Classrooms

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Affinity Diagram???? ??????
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Affinity Diagram???? ??????
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Relations Diagram ???? ????????
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Relations Diagram ???? ????????
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Relations Diagram ???? ????????
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Systematic Diagram (Tree Diagram)???? ??????
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