Leader of the Pack

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Leader of the Pack

• Managing Your Library Staff

• Presented by
• Sharon Porter
• Eastern Oregon University
• Electronic Research Center
• Specialist

2
Source Material

• F1rst Among Equals
• How to Manage a Group of Professionals
• By Patrick McKenna
• and
• David Maister

McKenna, P. J. and D. H. Maister. (2002). F1rst
among equals. New York The Free Press.
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The Pack (staff) Itself

• Build a relationship with each person
• Earn the right to coach them
• Every person is different

• the driver

• the amiable

• the expressive

• the analytical

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Special challenges

• The Prima Donna
• The Underachiever

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Ready for the entire pack?

• Trust is built, ready to lead the group
• Family matters

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Pulling the pack together

• Meetings
• Establish rules and what it means to be a member
• Establish consequences
• Your job is to monitor progress
• Foster experimentation and communication
• Let people work from their passions

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Managing conflict and crisis

• Conflict
• Both parties share observations
• Find points of dis/agreement
• Ask for ideas for resolution
• Crisis
• Involve as many staff as possible in sharing
  facts
• Be first and frank
• Be seen
• Keep a sense of humor

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Building culture

• Play together
• Recognize excellent work
• Orient new staff

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Lead animal responsibilities

• Inspiration
• Coaching
• Accountability

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Questions? Discussion!

• Sharon Porter
• 541.962.3780
• Yahoo IM pierce_erc
• sporter_at_eou.edu