GroupWise 7: The Premier Collaboration Choice

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GroupWise 7 The Premier Collaboration Choice

• Take control of your GroupWise world.

Derek Adams
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Who is BrainStorm, Inc.?

• BrainStorm, Inc.

• Novells Authorized End-User Training Partner
• Over 10 years experience with expertise in
  GroupWise, Novell Linux Desktop, OpenOffice.org,
  Virtual Office and other end user desktop
  applications
• Sample clients

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Human capital is becoming more important to
organizations than ever before
Why?

• The economy is evolving to a knowledge-based
  economy.
• Technology changes increase the complexity and
  velocity of the work environment.

The evolution from an industrial economy to one
centered around knowledge and information will
drive investments in human capital, as skilled
labor, more than any other input, defines a
firms competitive advantage. Equity Research,
Salomon Smith Barney
Technology has changed the way we live, work,
think, and learn. Todays workforce has to
process more information in a shorter amount of
time. New products and services are emerging
with accelerating speedIn the age of
just-in-time production, just-in-time training
becomes a critical element to organizational
success. Equity Research, WR Hambrecht Co.
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The goal is to capture productivity gains
Why invest in technology? Or upgrade software?
To increase productivity
Formula for productivity gains
Frequency of use
Why?
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Are productivity gains possible?
The majority of employees can benefit from
learning software productivity tools.
Employees are using software the same as they did
10 years ago.
Very few have kept up-to-date with software
enhancements and are more productive.
Even fewer are expert enough to help others be
more productive.
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For most, the productivity gains are substantial

• 90 of end users saved at least an hour per week
  as a result of the training they received

Source Novell and BrainStorm user survey, 2002
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What kind of results might your organization have?

• A few assessment questions
• Have you historically distributed desktop
  software without training for users?
• Would you rate your users as Advanced,
  Intermediate or Beginner?
• Is it beneficial for your employees to use some
  of the softwares new features?
• Is there a particular segment of users that could
  benefit the most from training?

5.9x more
Source IDC, Sept 2001
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Make learning hands on, interactive and repetitive
Must create a process to increase retention
Source Nathanson Communications The Research
Institute of America
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Various education tools and techniques exist to
train and aid retention
Onsite instructor-led training
Online instructor-led training
Computer-based training
Ensure students learn
Books and materials
Help desk (phone/ online)
On demand review/ instruction

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GroupWise 7
Product Demonstration