FACILITY MANAGEMENT - PowerPoint PPT Presentation

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FACILITY MANAGEMENT

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Signage and advertising. Technology ... Box Office Operations. Policies and procedures manual. Hours of operation. Public relations ... – PowerPoint PPT presentation

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Title: FACILITY MANAGEMENT


1
FACILITY MANAGEMENT
2
Planning and Design
  • Needs and feasibility assessment
  • Market research including economic impact study
  • Financial planninggovernment appropriation bond
    referendum donor(s) fund raising naming
    rights fees operational expenses
  • Program planning clientele competitive
    recreational scheduled unscheduled
    multi-purpose or single sport
  • Design and construction

http//www.razorbackfacilities.com/
3
Operations
  • Policies, procedures, and operational guidelines
    and how these will be implemented
  • Personnel managementspecific to the facility,
    rather than to an event
  • Equipment purchasing, inventory, and maintenance
  • Facility maintenance
  • Scheduling
  • Financial managementrevenues, such as rentals
    expenses, such as for personnel

4
Operations
  • Legal (contracts accessibility employment risk
    management safety insurance)
  • Signage and advertising
  • Technology
  • Guest services, including ticket sales,
    concessions, merchandise sales, parking, etc.
  • Security
  • Evaluation and on-going operational enhancement

5
Box Office Operations
  • Policies and procedures manual
  • Hours of operation
  • Public relations
  • Refunds and exchanges
  • Types of orders
  • Scalping
  • Technology
  • Personal seat licenses
  • Complimentary tickets
  • Financial accountability
  • Personnel

6
Shared Activities with Event Management
  • Concessions, merchandise, and program sales
  • Parking (and tailgating)
  • Marketing
  • Media
  • Medical, emergency, and disaster services
  • Ticket sales
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