Vodafone Corporate Template

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Vodafone Australia
Business at the speed of thought
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Overview of discussion topics

• Agenda items
• The changing face of business
• Addressing the business need
• Addressing the key concerns of the CIO
• Security
• Manageability
• Consistent end user experience
• Vodafone Global Update
• Vodafone Premier Data Partners
• The productivity gains / ROI
• Competitive Advantage

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The business world has changed

• The Internet email have become business
  critical
• Email is without question the 1 form of
  communication for business
• Average exec. spend 116 mins on email each day
  vs. 122 mins in face to face meetings
• The Internet / browser based technology is being
  used everywhere by your customers to deliver
  business applications to the workforce
• Timely delivery of information to the workforce
  is pivotal in gaining competitive advantage,
  allowing decisions to be made the business to
  move forwards

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And then . . . . . . We leave the office . . . .
. .
Competitive advantage delivering information to
the worker, not the desktop
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Addressing the business need Mobile Broadband

• Vodafone Mobile Connect
• The majority of mobile workers already have a
  notebook
• VMC provide ubiquitous access to the Vodafone
  network
• Operates at up to 384kb/s in 3G areas
• Sydney
• Melbourne
• Brisbane (from March 31st)
• Canberra
• Seamless fall back to GPRS (52kb/s)
• 92 of the population covered
• Global 3G roaming to 17 countries
• Global GPRS roaming to 60 countries

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Some of the key concerns of the CIO

• What would stop a roll out of mobile Broadband ?
• Major concerns in providing unrestricted access
  to the Internet for sales people / mobile
  workforce
• Unable to manage / restrict or apply common
  business rules on Internet access adhered to on
  the LAN
• By passing the firewall opens the notebook to
  threats which can then be brought in the back
  door
• Ability for users to manage data usage
  associated costs
• Unable to deliver a consistent experience
  especially outside 3G coverage
• What are your other concerns?

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Addressing the concerns security manageability

• Vodafone Corporate Connect
• Dedicated link between Vodafone network
  corporate customer firewall
• IP Sec tunnel or Frame relay link can be used to
  provide the secure tunnel
• SIM card is provisioned with the new APN (i.e.
  corpcustomer.au)
• When the user hits connect on the Vodafone
  dashboard, they are forced back behind the
  firewall before they are able to access the
  Internet
• Effectively acts as a network VPN
• Customers may also wish to run the VPN client
  over the top if they are permitting access to
  network drives, mail server, intranet etc.

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Private APN overview
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Public APN vs. Private APN

• Private APN
• Specifically needs to be set up on a customer by
  customer basis
• User is forced back behind the firewall before
  Internet access is granted
• Completely transparent to the user
• All normal business rules / policies are adhere
  to
• Normal virus protection (via Firewall) in place
• Mitigate security risk
• Any 3G / GPRS device can be forced to connect to
  the Internet in this manner (Laptop, handheld,
  telemetry device etc.)

• Public APN
• Default for VMC bought off the shelf
• Unrestricted access to the Internet
• Unable to view where a user has been browsing
• Unable to enforce business rules / policies for
  Internet access from Company machines
• No virus protection (via Firewall)
• Massive security threat for the company
• User can download a virus to their local machine
  and then dock it onto the LAN pull the entire
  network down

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Addressing the concerns - usage

• Vodafone Dashboard Software
• Intuitive user interface
• One click access to key applications
• VPN
• Email
• Internet
• Usage
• Minimum training required
• Maximum ROI
• Minimal helpdesk support needed
• Ability to monitor data usage REAL TIME
• 3G / GPRS
• Domestic / Local
• Able to configure data limits start date to
  coincide with usage patterns monthly billing
  cycle

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Addressing the concerns consistent experience

• AcceleNet from ICT
• Significantly increases performance of VPN
  Internet applications by 3 to 5 times
• Transforms the user experience from frustration
  (GPRS) to high speed look feel
• Seamlessly integrates into the corporate network
• No changes required to any applications (not even
  MS Exchange)
• Efficiencies are improved costs reduced
  improving the already swift ROI for mobile
  broadband deployment

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Vodafone has built the worlds largest 3G network
International Mobile Broadband access available
in 17 countries today

• New Zealand
• Hong Kong
• Singapore
• Malaysia
• Japan
• South Africa
• Portugal
• Coming soon
• Over 60 GPRS

• Switzerland
• Sweden
• France
• Ireland
• Greece
• Italy
• Germany
• Austria
• Belgium
• United Kingdom

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The productivity gains / Return on Investment

• Which applications does your organisation deliver
  via browser?
• Email ability to respond immediately can save
  days wins business
• CRM the most powerful CRM in the world is the
  one that is up to date !
• ERP the ability to cross sell up sell to what
  is actually available today
• Citrix delivering back end applications to the
  edge o the workforce
• When are your mobile workers unproductive?
• In between meetings
• Travel time to from the office just to get
  access to SFA / Email
• On site at a customer waiting . . . . It happens
  all the time
• On site at a customer without Internet access
• Mobile Broadband links the working day

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Where does Vodafone fit

• Why Vodafone
• We only do mobile
• Best of breed provider the power of focused
  attention
• Only truly global mobile provider
• Seamless experience for your International
  Business Travellers
• Leverage knowledge support of the worlds
  largest Telco
• Global local relationships with Tier 1
  solutions providers
• Microsoft, Cisco, IBM, Lenovo, HP, Acer
• First to market with innovative (often exclusive)
  mobility solutions
• 3G / UMTS wireless router Linksys / Cisco
• Embedded 3G on notebooks
• Fixed Line substitution (Mobile Office)

• Global Snapshot
• Largest company in Europe
• 180bn market capitalisation
• Operating in 32 countries
• More than 156 million customers worldwide
• 24 business customer market share globally

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Vodafone Premier Data Partners

• Delivering Mobility as a Managed Service
• Supporting the end to end solution
• Infrastructure
• Collaboration suite
• Hardware platform (Notebook, Tablet, Windows
  Mobile)
• Firewall
• VPN
• Application (ERP, CRM etc.)
• now the mobile connectivity
• Accredited sales technical staff nationally
• Deployed, supporting and utilising the solutions
  internally
• 1st line helpdesk support on Vodafone data
  products and network
• Direct line into Vodafone Data Support Customer
  Management TEAM
• Hot swap stock

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The productivity gains / Return on Investment
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Competitive advantage today is delivering
information to the worker
Wherever they are . . . . . .
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In summary

• You are your customers are becoming increasingly
  mobile
• Mobile workers demand the same tools and
  information to operate effectively when they are
  out of the office
• Email Internet are business critical
  applications which keep your business moving
• Ubiquitous access to these applications delivers
  true competitive advantage
• Vodafone are able to address the key concerns in
  rolling out mobile broadband
• Vodafone Premier Data Partners deliver mobility
  as a managed service
• Painless deployment end to end customer support
• The productivity gains are obvious the ROI is
  swift
• Today, being efficient is no longer enough . . .
  . . .