Title of your Presentation

1
Digital literacy review - Context main results -
Mar Negreiro, Lisbon Strategy and i2010, DG
Information Society and Media
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What is the purpose of the review?

• The review is part of the Commissions
  commitments in the Riga Ministerial declaration
• Review the digital literacy measurements,
  policies and achievements in the European Union
  by 2008
• It will be a EC official document, a SWP

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Digital literacy is in the EU agenda

• 2006 Riga Ministerial Declaration
• 2006 Recommendation on key competences for LLL
• 2007 EC eSkills COM
• 2007 EC eInclusion COM
• 2008 Media Literacy COM
• 2008 eInclusion initiative
• 2008 eInclusion Ministerial conference

4
The 2008 Inclusion Initiative in i2010

• 6 core areas
• eAccessibility
• Ageing
• Geographical divides
• Digital literacy and competences
• Cultural diversity
• Inclusive eGovernment

5
Our review aims to

• See what has been done
• See what has worked
• See where are the main gaps
• See what else can be done

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Lot of efforts have been invested

• Digital literacy is 1 of the 3 Lisbon NRPs top
  ICT priorities
• EU funding through ESF, EQUAL
• Over 470 initiatives mostly with public funding
  (schools, PIAPs)
• Progress in internet penetration and use in all
  countries
• But still 40 of EU citizens have no Internet
  skills

7
Increase in regular Internet use 2005-2007
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Main points of the review

• 1. Retrospective DL policy overview
• Rational evolution Access - Basic use - Quality
  of use
• 2. Analysis of key dimensions
• Affordability sustainability
• Motivation increasing awareness
• Usability accessibility
• Content delivery mode
• 3. Recommendations

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1st phase DL initiatives to promote Access

• Deployment of typical infrastructure (schools,
  rural, PIAPS)
• Provision of affordable devices
• Large budgets/use of EU funds
• Player national authorities
• General success - also for supplying public
  services online
• But not for some groups

10
Barriers for not having Internet at home
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2nd phase DL initiatives to promote ICT Use I
(top-down)

• Have focused mainly on computer () and basic
  Internet technical skills no platforms
• Large budgets/use of EU SF-ESF
• General population wide courses - use of
  certifications - formal education system
• Players National authorities
• Basic technical use good in youngsters educated
  Economically active
• General increase in Internet use in all countries

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DL initiatives to promote ICT Use II (bottom-up)

• Still 40 with no Internet skills how to
  effectively reach them ?
• Bottom-up initiatives at local level
• Mixture of stakeholders
• User needs / tailored contents / rhythms
• Broadening of Internet skills-need to engage
  motivate
• Role of intermediaries / volunteers
• More use of informal learning

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Older people and the economically inactive need
it most
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though not in all the EU countries
15
Elderly and inactive still far away - but
relative progress took place
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3rd Phase Quality of use

• Emergence of 2nd digital divide
• Trend to informal learning
• Multi-platform usage
• Possibilities of online platforms / social
  capital / web 2.0 / collaboration
• Focus on the user perspective (security, trust,
  media literacy, critical thinking)
• Importance given to LLL, egov, ehealth

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Informal type of learning on the increase
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Disparities in advanced use among online users
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Also multiplatform disparities emerging
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Section 2 Analysis of key dimensions

• Affordability sustainability1
• Motivations awareness
• Usability accessibility
• Content delivery mode
• Input from the DTI 30 best practice and the DL
  experts to illustrate these

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List of recommendations clustered in

• Context connect to national local economic,
  social cultural structures
• Motivation and awareness raising
• Pedagogy teaching and learning
• Content, services and usability
• Critical thinking skills
• Evaluation, research and benchmarking
• Funding and institutional setting