Title: Mutual Telecom Services
1Mutual Telecom Services
.... Engineers, installs, operates, and maintains
communications and information systems for the
U.S. Armed Forces worldwide
2 MTS Corporation - Overview
- Corporate offices in Virginia and Massachusetts.
- Authorized Nortel Networks Premium Partner.
- Base Telecommunications OM Management for the
AF, Army, and Marines in 12 states and 8 overseas
locations. - System integration, project engineering,
installation, and support to DOD customers in
more than 16 states. - Ongoing OCONUS DOD projects supported in Europe,
SWA, and East Asia. - Cleared DOD facility
- Emerging services company supporting converging
telecommunications technologies.
3 MTS ORGANIZATION
Steven Clancy President/CEO 781-449-1900, x202
Charlie Stone Business Development 781-449-1900,
x206
Andrea Surova Security 781-449-1900, x204
Larry Couch Program Manager Tactical
Systems 011-973-724-022
Elizabeth Steffick Manager Finance/Co 781-449-1900
, x203
Rex Brust Vice President OM 800-677-4191, x25
Jim Meade Manager Network Services 800-677-4191,
x26
Fred Donnelly Regional Manager Southwest
Asia 011-973-724-022
Brian Stewart Manager
Network Services
Office Manager (VA)
OM Mgmt
Project Mgmt
Central Office/PBX System Support Technicians
Quality Manager
ATS/BTS Mgmt (On-Site)
Engineering / TAS / NOC
Training Center (Ft. Gordon)
Finance Administration
Tactical Switch System Operations
Installation Commissioning Technicians
OM Technicians, Comm. Clerks, Operators
Switchboard Operations
Overseas Support Group - Europe, East Asia,
Southwest Asia
Office Coordinator
Project Management
Admin
TOTAL EMPLOYEES 189 (as of December 03)
4SOUTHWEST ASIA OPERATION
Fred Donnelly MTS Regional Manager Southwest Asia
Office Coordinator
USAF UAE ADAB
USAF QATAR AUAB
US Navy BAHRAIN 5th Fleet
USAF KUWAIT Al Jaber/Ali Al Salem
USAF IRAQ Balaad/Kirkuk/Taliil
Senior Switch Technicians Naval Computer
Telecommunications Service
3 new containerized system leases/Succession 3.0
and subsystems
Senior Switch Technicians USAF Ali Al Salem 386
Expeditionary Support Squadron/SCP
Senior Switch Technicians Switchboard
Operators USAF Prince Sultan Air Base 363
Expeditionary Communications Squadron
Senior Switch Technicians USAF Al Udied 363
Expeditionary Communications Squadron
OM system technicians at each site for annual
periods included with each leased system.
Senior Switch Technicians USAF Al Jaber 332 ESPTS
Tactical Systems Support Group
Tactical Systems Support Group
Tactical Systems Support Group
TOTAL SWA EMPLOYEES 61 (as of Dec 03) 100 US
Citizens with minimum Secret Clearance
5SOUTHWEST ASIA OPERATION (Cont.)
- Multiple Ongoing Projects (SWA)
- AUAB, Qatar
- EFITC new SL100 3000 line ISDN remote for
Enhanced Wing Operational Command (EWOC). - EFITC of voice/data/catv systems for 144 new
dormitories at Coalition Cityto complete
3/31/04. - EFITC leased SL100 remote (3500 lines) for
Coalition City - cutover Jan 04. - EFITC leased Meridian-1 systems for ISRD and CAOC
SCIFs - cutover Oct 03. - EFITC SL100 ISDN PRI trunk expansion (60 trunks)
- EFITC Optical transmission systems using OPTera
Metro 3500s. - ADAB, UAE
- Relocate PSAB SL100 to ADAB EFITC upgrade,
expand and re-commission in switch building at
new Air Defense Complex. - EFITC new SL100 remote (960 lines) at bldg 2711
ISR/OPS. - Saudi Arabia
- Site survey deinstallation and relocation of
SL100 systems at Eskan Village and Dhahran (subk
to GD) - Kuwait
- ARIFJAN System integration and cutover of new
SL100 system/subsystems, site prep, other for US
Army (subk to GD). - EFITC ISDN PRI/BRI software upgrades and
expansions at Ali Al Salem and Al Jaber Air
Bases. - Bahrain
- System Integration and cutover of new SL100
system for Naval Support Area (subk to GD). - IRAQ
Multiple System Integration Teams Operating
Simultaneously Throughout SWA
6Our Business
- Manage, Operate and Maintain Voice, Video and
Data Networks - Full Time On-site Technical Support
- System Operation and Maintenance
- Database Engineering Support
- System Management Support
- Engineering and Installation of a Full Range of
Communications Systems - NORTEL Switch System and Subsystem Installation
Commissioning - Campus/Base Distribution Systems
- Transmission and fiber multiplexing systems
(OPTera) - Outside Plant (fiber or copper)
- Inside Plant from Cable Vault to House Wiring.
- Network Management Systems
- Network Support (TAS)
- System Monitoring
- Troubleshooting, problem resolution
- Scheduled Preventive Maintenance
- Field Service Support
7OM Service Contracts
- Anniston Army Depot, Alabama
- Operate and maintain base communications (voice,
data, CATV, etc). - Base operator and directory assistance services.
- General Mitchell Field, Wisconsin
- Operate and maintain base communications (voice,
data, etc). - Laughlin Air Force Base, Texas
- Operate and maintain base communications (voice,
data, etc). - McConnell Air Force Base, Kansas
- Operate and maintain base communications (voice,
data, etc). - McGuire Air Force Base, New Jersey
- Operate and maintain base communications (voice,
data, etc). - Redstone Arsenal, Alabama
- Base operator and directory assistance services.
- Fort Jackson, South Carolina
- Operate and maintain base communications (voice,
data, CATV, etc). - Base operator and directory assistance services.
- Fort Sam Houston, Texas
- Operate and maintain base communications (voice,
data, CATV, etc). - Base operator and directory assistance services.
MTS Network Services Group supports EFITC
upgrades, expansions, installations, and
modernizations under special project CLINs for
each contract.
8Full-time Overseas Technical Support
- South West Asia Systems Operation and Technical
Support. - MSL100 / Meridian-1 and TAC communications
support for the USAF and US Navy at Saudi Arabia,
Kuwait, Bahrain, Qatar, and UAE. Additional
deployments to other locations scheduled within
90 days. - Turnkey Tactical Systems management, operation,
and maintenance for USAF SWA (CENTAF). - Italy MTS satellite Level 2 TAS office at US
Navy Capodicino performing Level 3 TAS support to
MSL100 / Meridian-1 systems and subsystems
throughout the area. Additional office being
prepared at Sigonella, Italy (Navy). - Korea / Japan MTS satellite TAS offices at
Yongsan Main (US Army 1st Signal Brigade) and
Osan AFB providing remote and on-site support, as
required, to 38 MSL100 multi-function and end
office switch locations.
9Network Services System Integration Projects
- CONUS
- Projects completed/ongoing in over 16 States
including Hawaii and Alaska. - OCONUS
- Korea/Japan/Diego Garcia
- SL100 switch installation test
- Fiber OSP installation test
- Full time field service support
- Full Time TAS
- South West Asia
- Kuwait, Saudi Arabia, Bahrain, Qatar, UAE, Iraq,
Afghanistan, and Kyrgyzstan. - SL100 and Meridian 1 switch installation test
- Fiber OSP Bi-dir Ring installation/test (Bahrain)
- LAN Installation Test/Maintenance
- Engineering and Site Survey support.
- Europe
- SL100 Supernode project installation at Ramstein
Germany - SL100/Meridian-1 installs Italy (5 locations)
- Navy Italy TAS support
MTS Tactical Switch Trainer Bert Ledford in Kuwait
10Primary Contract Vehicles
- GSA Schedule GS-35F-0140L
- Nortel Schedule 70 Partner
- SPAWAR, Charleston, SC
- CTSS CENTAF Telecommunications Systems Support
(SWA) - USAF-SWA Equipment/Material Support
- CENTAF Tactical Systems
- Navy Telecom Systems OM - Pending
- ITAC4/NETCOM Ft. Huachuca
- Telephone Systems Operations Maintenance
- Tinker AFB
- Base Telecommunications Management
11MTS - Customer Service Objectives
Accommodating, responsive, Customer Service
representatives who demonstrate daily our ability
to support your telecommunications
concernsestablishing trust and customer support.
Timely, accurate, system installation and
modernization services.
Creative engineering solutions which effectively
address customer requirements.
Desktop solutions which exercise new system
capabilities, optimize customer productivity, and
justify customer investment.
Highest quality performance at a reasonable price.