Being Results Driven in the FHWA

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Being Results Driven in the FHWA

• John Baxter, Director Bill Jones
• Office of Safety Design Colorado Division
  Administrator
• Jeff Paniati
• Associate Administrator for Operations

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Being Results Driven
Accountability
Continuous Improvement
Customer Service
Entrepreneurship
Decisiveness
Technical Credibility
Problem Solving
Strategic Planning
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Today Well Discuss

• Identifying the Issue
• Building Support for Success
• Defining a Goal
• Creating a Plan
• Achieving Accountability
• Sustaining Improvement

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Identifying the Issue

• What is an issue?
• How are issues raised?
• Bottoms up versus top down
• National versus local project versus program
• Examples of issues
• Project-level
• System-wide need
• Program driven

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Building Support for Success

• Defining the issue
• Why should I care?
• Engaging the key players
• Whats in it for me?
• Understanding the p word
• Being a champion

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Defining the Goal

• Is it realistic, achievable?
• Do people relate to it?
• Why arent all of our goals numbers?

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Creating a Plan

• Thinking strategically
• Value of a roadmap
• Measuring progress
• Celebrating success

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Achieving Accountability

• Why are we reluctant to be
• accountable?
• How can we ensure
• accountability as leaders?

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Sustaining Improvement

• Plan development and followup
• Continually validate what
• improvement means
• Institutionalizing change

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Keys to Achieving Results

• Be a leader.
• Think strategically.
• Measure performance.
• Keep learning.